Avis Car Rentals in Toronto from C$ 29/day

8.0 Good

Economy

10 Jul 2017

Cons: Only one guy working the counter and a huge lineup, got our car an hour later than we booked for.

6.0 Okay

Full-size

18 Jun 2017

Misguided ad rental

Pros: Quick registration, convenient pick-up and drop location

Cons: Rented a Chevrolet Impala online on 17 May for a ride on June 18 for USD 57.64. Ended up paying USD 84.16 for a Nissan Altima, with the minimum insurance option and all other relevant Canadian taxes and fees. The Car Rentals page that Kayak directed me to, never gave the full picture of my options. One should be made full aeare of his optios before engaging in a contract. Just showing the tip of the iceberg and misleading customers is simply not fair...

10.0 Excellent

Intermediate

6 Jun 2017

Pros: The individuals at the desk were very friendly. They helped me locate the underground parking without prompting. The attendant with the car was also extremely helpful and diligent. While renting downtown a fair bit, it was my first time using this location, and will say it was very smooth and simple.

9.6 Excellent

Compact

23 May 2017

Last minute booking

Pros: I was able to find a location not too far from my house. It was great to find a car the night before a long weekend!

Cons: It was on the pricey side for a 3 day rental.

2.0 Poor

Compact

17 Apr 2017

WRONG LOCATION!

Cons: I specifically searched for a car that I could rent at YYZ (ie: the airport!). I chose the Avis car, but when I showed up at the airport, they told me the reservation didn't exist (and then when they eventually found it, it was for a location in downtown Toronto). The airport location didn't have any cars, so I had to go to another car rental agency.

4.4 Okay

Full-size

23 Mar 2017

Long wait!

Pros: Guy was very amenable, and apologetic.

Cons: Vehicle was out when I arrived, two hours after my pick up time! They gave it to someone else and I had to wait over 30 minutes. Car had clearly been smoked in regularly, and I couldn't see through the film inside the windscreen driving into the sun. Very dangerous!!

4.4 Okay

Full-size

30 Nov 2016

Cigarette smoke and LATE CHARGES

Pros: Beautiful comfortable car Lots of trunk room

Cons: Employee angry and disgruntled at pick up Car STUNK like cigarettes Was charged FOR TWO DAYS BECAUSE I WAS LATE BECAUSE OF TWO ACCIDENTS!!!!

8.8 Excellent

Compact

29 Nov 2016

Pros: Clean car, nice upgrade Drop off charge was usurious

4.4 Okay

Intermediate

12 Sep 2016

small car and not so clean

Pros: fast pickup and dropoff

Cons: smaller car that i've paid dirty no clear info for the dropoff

6.0 Okay

Compact

27 Aug 2016

Pick up Toronto

Pros: Car selection

Cons: Tire had a nail, leak and took additional 30 minutes to fix. No pickup service from airport, additional $20 taxi cost Office opens @9a on sunday which is not consumer friendly

9.2 Excellent

Standard

17 Jul 2016

Vehicle provided did not meet specs I paid for

Pros: Great service, helpful staff.

Cons: Had paid for/ reserved SUV to seat 7 adults with 5 bags; cud fit in 5 with 5 bags only. Was a big inconvenience, they had only 1 SUV ready for pickup, so didn't have an option :(

9.6 Excellent

Intermediate

15 Jul 2016

Overall wonderful experience

Pros: Folks at pick up were very pleasant and excellent at recommending a vehicle for my long drive. I went with their suggested Ford F-150 which I would have never chosen-but it turned out to be an awesome ride! Thank you!

Cons: Could not process me at drop off...had to go back to the counter to be checked out-unfortunately there was a massive line at the airport counter which was time consuming.

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