Reviews for Dollar in Toronto
- All reviews 100%
22 Jul 2017
Dollar great, don't get third party Kayak insurance though
Pros: Everything about the car hire (with Dollar) was fantastic except the third party insurance offered on the Kayak page. Do not agree to the insurance on the Kayak page. It is a third party insurance (not through Dollar), and you can get stuck (as I did) refusing the insurance offered by Dollar, only to have an error with the third party insurance. I then had to go back to Dollar and ask for insurance directly from them, which was a hassle. Would recommend Dollar, though.
20 Jul 2017
Car not ready at pickup time - Upgrade available at a cost
Pros: Quick and efficient, car was clean
Cons: Was told car wouldn't be ready at pickup time but could 'upgrade' for $25 to have a car that was available at the time I asked for. In my opinion, if a car isn't available at the time you booked then this should have been a free upgrade. They didn't provide the services I asked for.
18 Jul 2017
Kayak car rental
Pros: The clerk called and spoke to the manger about the price and adjusted it before I had a chance to complain. The rental vehicle was clean and fueled. Had to wait for the vehicle but was compensated in the end.
Cons: The wait for the vehicle and the attempt to give me a much smaller SUV at the beginning.
7 Jul 2017
Convenient Location for Church & Wellesley
Pros: Friendly staff. The office was not obvious at first. It doesn't have the look of a typical rent-a-car location. But, it is also not as busy as a typical location. The car was new and clean. Also, the gas tank was full (I really hate it when they tell you to bring it back at some level less than full.)
Cons: The pick-up process was slow.