Find reviews that mention:
10.0
I like that we got the one way car last minute and affordable. Friendly staff .Reviewed 2 Aug. 2022
review from![kayak]()
8.0
“Maintenance required” warning came on while driving. Car didn’t break down, but was a little worrisome that it would while out in desert.Reviewed 1 Aug. 2022
review from![kayak]()
8.0
I booked my car with my master card and at the counter the person helping me miss typed my card number and i kept telling him he had the wrong number but he insisted that my card was no good and wanted my debit card.. was stuck arguing with him for over two hours for a car i booked months in advance.Reviewed 24 May 2022
review from![kayak]()
2.0
I showed up to pick up my rental and was turned away because they said they were closing even though it was not closing time yet. The worker said I could cancel online. I tried and could not. They charged my credit card already. I had to rush and find another rental. So, I ended up paying for a car rental I never got. Horrible business! Never again.Reviewed 16 May 2022
review from![kayak]()
6.0
Pick up wait time was too long. Need more staffReviewed 11 May 2022
review from![kayak]()
4.0
We had to wait in line for over an hour to get our car.Reviewed 8 May 2022
review from![kayak]()
2.0
The first 3 cars I chose, I could not check out because they needed oil changes. The staff was rude, and refused to take blame that they didn’t service their cars in time. My trip was delayed as a result of it. I had to choose the car I didn’t want. I wound up wasting more money on gas and being uncomfortable. The car wasn’t even cleaned prior to being checked out. I rent cars often, and I have never experienced anything like it.Reviewed 25 Apr. 2022
review from![kayak]()
2.0
What could go wrong renting a car from Dollar? A lot. Had to wait close to an hour for the shuttles to take us to the car rental area- by the time we got there the counter was closed. Most of the other rental places in the airport have virtual check in or other counters cover the check ins after hours- not Dollar. We were lucky enough to get a refund after complaining but ended up spending twice as much for a rental elsewhere because we had to book it at the last minute due to this debacle. I will never again rent through Dollar. Please be wary that if your flight is delayed or you also have to wait for 3 shuttles due to a crowded airport- you may be stranded like we were.Reviewed 20 Apr. 2022
review from![kayak]()
6.0
Drop off was fine. What I never understand is why only two people are working the counter when there are at least 25 people in line. It’s always this way. There’s no reason to have to stand in line for 30 mins when already have a car reserved.Reviewed 18 Apr. 2022
review from![kayak]()
10.0
This trip was a complete nightmare in some aspects (mainly flights), but Dollar held our reservation even though we arrived a day late, and had booked through a third party. You can’t imagine the sense of ease I felt when the Dollar agent confirmed it reservation was still valid. Arriving in Vegas at midnight, wit ha family of four, and not knowing if you have a car is a bit stressful. So thank you!! The bad: this could totally be because we didn’t book direct, but the confirmation number I got from Priceline would not work online at Dollar.com nor on the phone. Therefore I was unable to quickly look up or modify my reservation. That would have helped immensely.Reviewed 18 Apr. 2022
review from![kayak]()
10.0
Really positive customer service. New car!!!!!Reviewed 11 Apr. 2022
review from![kayak]()
4.0
Dollar quotes a low price and then at the end when you get charged. I paid almost double of what I quoted.Reviewed 5 Apr. 2022
review from![kayak]()