This price is the cheapest per day rate found by a KAYAK user in the last 48 hours by searching for a car rental in Charlotte with a pick-up date of 11/8 and drop-off date of 25/8. Fares are subject to change and may not be available at all agencies or on all dates of rental. Click the price to replicate the search for this deal.
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KAYAK’s insights & trends for Charlotte car rentals
Check out the latest trends and booking tips to rent a car in Charlotte with confidence.
How far in advance should you book a rental car in Charlotte?
You should book your rental car in Charlotte around 7 days before your trip in order to get a below-average price.
What is the cheapest car rental company in Charlotte?
In the past 72 hours, the cheapest rental cars were found at NU Car (C$ 39.90/day), Enterprise Rent-A-Car (C$ 47.34/day), and CarWiz (C$ 47.42/day). The cheapest rental car price was found at NU Car 4121 South Stream Boulevard (8.7 km from city centre).
What is the most popular rental car in Charlotte?
Rentals in the Medium category (Kia Forte or similar) are the most popular option in Charlotte, costing C$ 62/day on average. Some users have found deals as low as C$ 34/day.
What is the cheapest month to rent a car in Charlotte?
The cheapest month to rent a car in Charlotte is January at an average cost of C$ 59/day. July is the most expensive month to rent a car in Charlotte when prices are C$ 85/day on average, which tends to be 61% above the yearly average rental price for Charlotte.
What rental car company in Charlotte has the most locations?
Avis and DRIVALIA each operate 7 locations in Charlotte, more than any other rental company.
Charlotte car rental price comparison by vehicle type
Find the right rental car in Charlotte by comparing prices across vehicle types.
Small
Medium
Large
SUV
Van
Pickup Truck
Luxury
Convertible
Small cars
C$ 35 - C$ 68
All Car Types
C$ 84 - C$ 107
How much does it cost to rent a small car in Charlotte?
How much does it cost to rent a medium car in Charlotte?
How much does it cost to rent a large car in Charlotte?
How much does it cost to rent an SUV in Charlotte?
How much does it cost to rent a van in Charlotte?
How much does it cost to rent a pickup truck in Charlotte?
How much does it cost to rent a luxury car in Charlotte?
How much does it cost to rent a convertible in Charlotte?
Small car rentals in Charlotte typically cost around C$ 51 per day. The best time to book is January, when prices average C$ 35 per day, which is about 32% less than the yearly average. Small cars are usually 48% cheaper than the average rental in Charlotte, making them ideal for budget-conscious travellers.
Medium car rentals in Charlotte typically cost around C$ 88 per day. The best time to book is January, when prices average C$ 69 per day, which is about 22% less than the yearly average. Medium cars are usually 10% cheaper than the average rental in Charlotte, offering a good balance of space and value.
Large car rentals in Charlotte typically cost around C$ 94 per day. The best time to book is September, when prices average C$ 76 per day, which is about 20% less than the yearly average. Large cars can be 4% cheaper than the average rental in Charlotte, offering more comfort for longer trips at a reasonable price.
SUV rentals in Charlotte typically cost around C$ 98 per day. The best time to book is September, when prices average C$ 84 per day, which is about 15% less than the yearly average. SUVs are typically 2% more expensive than the average rental in Charlotte but provide extra space and capability for groups or road trips.
Van rentals in Charlotte typically cost around C$ 145 per day. The best time to book is January, when prices average C$ 116 per day, which is about 20% less than the yearly average. Vans are typically 34% more expensive than the average rental in Charlotte but are the best choice for families or groups needing maximum passenger capacity.
Pickup truck rentals in Charlotte typically cost around C$ 83 per day. The best time to book is January, when prices average C$ 62 per day, which is about 26% less than the yearly average. Pickup trucks are 15% cheaper than the average rental in Charlotte, making them a practical choice for hauling gear or outdoor adventures.
Luxury car rentals in Charlotte typically cost around C$ 133 per day. The best time to book is December, when prices average C$ 108 per day, which is about 19% less than the yearly average. Luxury cars are typically 28% more expensive than the average rental in Charlotte but deliver premium comfort and style for special occasions.
Convertible rentals in Charlotte typically cost around C$ 122 per day. The best time to book is December, when prices average C$ 99 per day, which is about 19% less than the yearly average. Convertibles are typically 21% more expensive than the average rental in Charlotte but perfect for scenic drives and warm-weather destinations.
Good to know
Most popular agency
Most popular car type
Average price
Good deal
Budget
Large
C$ 63/day
C$ 51/day
Charlotte car rental experiences: the best tips from KAYAK users
Insights shared by verified travelers who rented a car in Charlotte
Better document everything for pick up and drop off since they clearly aren't able to accurately document when a car is returned.
Verified travelerApr 2026
The pick up line for Budget is crazy long. If you can get the fastbreak, self check-in, or pick your own car to avoid going to the rental desk, do it.
Verified travelerNov 2025
Only rent from companies that are located directly at the airport.
CrystalJul 2025
Your best bet to getting the best rates and attention is using a resource outside of the airports if you are able to do so. The airport rental process is much more stressful.
JasonJul 2025
Book the car early, or you will pay more.
Verified travelerApr 2025
Book early and be ready for a different car than you booked and some wait time.
RalphApr 2025
Keep your paperwork so you have proof of initial charge!
Verified travelerFeb 2025
Try to call and see if they have the vehicle ready (if they answer). I wouldn't wait until the schedule pickup time.
Verified travelerDec 2024
Budget uses old logo signage throughout airport facility so keep that in mind, don’t focus on seeing current logo
Verified travelerOct 2024
Plan for airport traffic as NU car is 10 minutes away from the airport (with no traffic) and the CLT security lines were well over 45 min long.
Verified travelerAug 2024
Find this company and don’t use the ones at the airport, which are much more expensive. This is less than a mile from the airport and has a shuttle.
AmaryllisJul 2024
Check in using the QR code on the sign to speed up process.
PhilJun 2024
Just be sure to go to the new car rental counters/lobby in the renovated parking deck.
RickyJul 2024
Try to rent at the airport if possible.
AmandaJun 2024
Don’t rent a car last minute at the airport. It’s a total rip off!!
Verified travelerMar 2024
Make sure to call the rental car company to verify that they have a car available for you when you arrive, despite having a confirmation number.
Verified travelerMay 2024
Off-premises rental car shuttles are located at Bay One and you need to call the agency to let them know you have arrived.
Verified travelerMay 2024
Plan ahead. The roads are a bit confusing when you’re leaving the airport.
StephanieMar 2024
Book a midsize car or SUV. Parking can be difficult in Charleston.
Verified travelerApr 2024
Make sure the car’s AC works
Verified travelerFeb 2024
The counter person was very nice and helpful. Car was clean and comfortable.
Verified travelerFeb 2024
Allow an extra hour after finishing your rentalagreement for a car to be ready
ChrisDec 2023
Know what you are doing before you arrive.
Verified travelerNov 2023
Why rent a regular car for your leisure time when you could be having a great experience in a nice clean luxury car for around or in my case, a cheaper price. Enjoy life
Verified travelerOct 2023
Just let them understand they close usually around 6pm. Otherwise, an excellent deal
Verified travelerNov 2023
Don’t rent with Budget. Driving in Charlotte was considerably moderate.
Verified travelerOct 2023
Rent from the closest location that you are staying.
Verified travelerOct 2023
Rent via the airport not an offsite location.
StephenJun 2023
Pickup was straightforward and convenient to exiting the airport. Dropoff was even easier. Charlotte has great roads and good signage, I found it easy to navigate.
KenJul 2023
Try Hertz. They have automated check in kiosks. No lines!!!
Verified travelerAug 2023
Make sure company have a car and if through a third party make sure credit transfer to another company
Verified travelerMay 2023
It was Sunday and the only option I had was airport location. They should have different locations for pickup. Otherwise, every thing was great.
KAYAK’s top tips for renting a car in Charlotte
Driving in Charlotte is the most convenient and effective way of getting to know the city, as all the major interest points are pretty scattered across a 15-mile range. Downtown Charlotte, which is known as Uptown, gets quite busy, but just a short ride away you'll find the cool North Davidson St. and Plaza Midwood neighborhoods. A car is the perfect option for those looking to explore other destinations outside the city — including the US National Whitewater Center, an outdoor recreation facility that sits 15 miles west of Uptown and offers several outdoor activities. Another popular destination is Lake Norman, which is only 30 minutes outside of Charlotte.
All the big car rental agencies, including Alamo, Avis, Enterprise, and Hertz, can be found at Charlotte Douglas International Airport (CLT)'s Consolidated Rental Car Facility, which is in the Level 2 lobby next to the Hourly Parking Deck, right in front of the Arrivals terminal.
Uptown is one of the most crowded areas in the city, particularly when there are big events going on, such as a Carolina Panthers game, so beware of pedestrians if you're driving there. The whole of Charlotte gets pretty packed during NASCAR season, so you may want to avoid going to shopping malls in the city center. The Interstate 485 (I-485) is a highway loop that encircles the city, and, while it may be a little difficult to navigate, it is usually less congested than the Interstate 77, which flows north-south on the western side of Charlotte.
Although traffic is manageable, roads are usually fairly busy throughout Charlotte during peak hours, so avoid rush hour traffic both in the morning (between 7:30 and 10 a.m.) and afternoon (between 4 and 7 p.m.) if you don't want to be stuck driving for longer than needed. The I-77 in particular tends to get packed during rush hour, in which case it's best to take the 385 loop around the city. When there's a major sporting event taking place, it is recommended that you refrain from driving in the Uptown area.
One important thing to know about before heading out in car rentals in Charlotte is the seatbelt laws in the state of North Carolina. Every passenger in a vehicle over 16 years of age must wear a seatbelt no matter where they ride in the vehicle. Any child riding a vehicle less than eight years old or 80 pounds in weight must be riding in an approved child seat or booster seat. All children must ride in the rear of the vehicle.
It is important to remember before driving in car rentals in Charlotte is that you may not text and drive while operating a vehicle. North Carolina is a primary enforcement state, which means you can get pulled over for texting while driving even if you are doing nothing else wrong. You can use your phone hands-free to make and receive phone calls or use a GPS in your phone. It is important to remember that wedging a phone between your head and your shoulder is not considered a hands-free manner for using your phone. You may also not have the phone in your lap and look at the phone as you drive.
The city of Charlotte is a very popular destination because of the number of great annual events the city hosts every year. One of the best reasons to hop behind the wheel of Charlotte car rentals is to head to the North Carolina Brewers and Music Festival. This event occurs every year in May on Rural Hill in Huntersville. Another very popular event that makes a great reason to get Charlotte car rentals is to head to Speed Street in May. This is a three-day event that leads up to the car race that occurs every year at the Charlotte Motor Speedway.
25% of our users found rental cars in Charlotte for C$ 51 or less
Small rental cars in Charlotte are around 68% cheaper than other car types, on average
FAQs about renting a car in Charlotte
What type of car is recommended for driving in Charlotte?
A small automatic car is the recommended option in Charlotte for travelers who don't require much space for passengers or luggage, as they are easy to drive and park around the city. For families, a compact SUV might be the best option, as it drives well both in the city and around the mountains and lakes.
What’s the speed limit in Charlotte?
The speed limit within the city is usually 35 miles per hour (mph), but it may be lower in certain residential areas, in which case speed limit signs will be posted. Outside the city area the speed limit is usually 55 mph, and interstates all have posted speed limits with a maximum of 70 mph.
Where are the best places to park in Charlotte?
There are about 1,100 on-street parking spaces in the Uptown area of Charlotte, plus over 20 parking garages spread throughout the city. Street parking must be paid between 7 a.m. and 6 p.m. on weekdays -- you can either pay at the meter or at the designated kiosks. Parking Uptown usually costs at least $1 per hour, while daily rates typically range between $8 - $10.
How much does it cost to rent a car in Charlotte?
On average a rental car in Charlotte costs C$ 63 per day.
Which car rental companies are at Douglas airport (CLT)?
How much does a Large car rental cost in Charlotte?
A Large car rental in Charlotte costs C$ 67 per day, on average.
How much does a Luxury car rental cost in Charlotte?
A Luxury car rental in Charlotte costs C$ 116 per day, on average.
How much does a Medium car rental cost in Charlotte?
A Medium car rental in Charlotte costs C$ 56 per day, on average.
What is the most popular rental car location in Charlotte?
In Charlotte, cars are most frequently rented at CarWiz 4121 S Stream Blvd (9 km from city centre ).
If I do not want to bring my kid's car seats on my trip, can I rent them with my car?
Most all of the major car rental companies will allow you to rent car seats during the rental of your car. If you plan on using a smaller local company, check with them first to make sure car seats are available.
Is it possible to take my rental car into other states or countries?
You can take your rental car into any other state in the United States. It is possible to take your car into Canada but make sure you confirm with your rental car company before you do so.
Customer Service was real good got in and out very quickly
10.0 Wonderful
Anonymous, Feb 2026
Intermediate SUV
Quick and easy
8.0 Very good
Anonymous, Jul 2025
Full-size
Dropping off much better than the pick up.
6.0 Okay
Anonymous, Jun 2025
Intermediate SUV
Agent refused to apply possible military discount. Drop off was unclear and unattended location.
8.0 Very good
Harvey, Apr 2025
Full-size
I had a long wait at the check in to pick up the car. Their internet was down. This was not their fault, and the lady worked very hard to move the check in line. Once I got my car I could tell it had been smoked in before me. It also had fairly high mileage at 51,000 miles. It was a good value and experience. I would certainly use Dollar Rental Car again.
8.0 Very good
Anonymous, Feb 2025
Intermediate
I am completely satisfied with this service.
1 out of 28
Hertz
5.6
Fair
Cleanliness
6.5
Comfort
6.5
Pick-up/Drop-off
5.7
Value for money
5.5
7 locations in Charlotte
Locations in Charlotte
14401 Carowinds Blvd
+1 704 553 8989
Opening times not available
5010 N Tryon St
+1 704 509 1861
Monday
08:00 - 17:00
Tuesday
08:00 - 17:00
Wednesday
08:00 - 17:00
Thursday
08:00 - 17:00
Friday
08:00 - 17:00
Saturday
09:00 - 12:00
5400 Airport Drive
Opening times not available
5489 Josh Birmingham Parkway
+1 704 359 0114
Monday
06:00 - 23:5900:00 - 01:00
Tuesday
00:00 - 01:0006:00 - 23:59
Wednesday
00:00 - 01:0006:00 - 23:59
Thursday
06:00 - 23:5900:00 - 01:00
Friday
00:00 - 01:0006:00 - 23:59
Saturday
00:00 - 01:0006:00 - 23:59
Sunday
06:00 - 23:59
6141 E Independence Blvd
+1 704 566 3049
Monday
08:00 - 17:00
Tuesday
08:00 - 17:00
Wednesday
08:00 - 17:00
Thursday
08:00 - 17:00
Friday
08:00 - 17:00
Saturday
09:00 - 12:00
6300 Morrison Blvd
+1 704 362 4768
Monday
09:00 - 16:00
Tuesday
09:00 - 16:00
Wednesday
09:00 - 16:00
Thursday
09:00 - 16:00
Friday
09:00 - 16:00
9218 South Boulevard
+1 704 553 8989
Monday
08:00 - 17:00
Tuesday
08:00 - 17:00
Wednesday
08:00 - 17:00
Thursday
08:00 - 17:00
Friday
08:00 - 17:00
Saturday
09:00 - 12:00
Filters
Reviews
6.0 Okay
Sheila, Jul 2026
Compact
Ok
10.0 Wonderful
Anonymous, Jun 2026
Supplier choice
I love the selection of Car for my rental.
4.0 Mediocre
Anonymous, Apr 2026
Intermediate
Cost was high, did not have the vehicle we requested in the reservation. Gave us a Hyndai instead of a Camry. Told us we needed to be gold members to avoid the line, even though they were just standing around waiting for customers.
10.0 Wonderful
Anonymous, Apr 2026
Standard SUV
It was quick and easy. I liked how it worked.
2.0 Poor
Christopher, Feb 2026
Full-size
The facility was closed and there were no cars available.
10.0 Wonderful
Anonymous, Feb 2026
Compact SUV
Quick, easy, friendly service. They had the car type I reserved.
1 out of 37
Budget
5.5
Fair
Cleanliness
6.0
Comfort
6.4
Pick-up/Drop-off
5.8
Value for money
5.7
8 locations in Charlotte
Locations in Charlotte
1100 W Craighead Rd
+1 704 596 9590
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
09:00 - 12:00
Sunday
09:00 - 11:00
222 East 3rd Street
+1 704 376 7073
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 12:00
Sunday
08:00 - 12:00
3716 West Wt Harris Boulevard
+1 704 921 3703
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 19:30
Saturday
09:00 - 12:00
Sunday
12:00 - 15:00
4200 South Boulevard
+1 704 529 4826
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 11:00
Sunday
11:00 - 14:00
4430 East Independence Blvd
+1 704 536 6617
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 12:00
Sunday
10:00 - 13:00
5489 Josh Birmingham Parkway
+1 704 359 5701
Monday
00:00 - 02:0005:00 - 23:59
Tuesday
05:00 - 23:5900:00 - 02:00
Wednesday
00:00 - 02:0005:00 - 23:59
Thursday
05:00 - 23:5900:00 - 02:00
Friday
05:00 - 23:5900:00 - 02:00
Saturday
00:00 - 02:0005:00 - 23:59
Sunday
05:00 - 23:5900:00 - 02:00
5640 South Boulevard
+1 704 522 8922
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
09:00 - 13:00
Sunday
10:00 - 13:00
6721 East Independence Blvd
+1 704 567 6202
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 15:00
Sunday
10:00 - 16:00
Filters
Reviews
4.0 Mediocre
Kaela, Jul 2026
Supplier choice
It was pretty scuffed up and also really stinky, especially when AC was on. Also not completely clean on the inside.
8.0 Very good
Tapan, Jun 2026
Intermediate
Car was clean. No issues with it. Customer service when getting car at the booth had a long and poorly run line.
2.0 Poor
Anonymous, Jun 2026
Standard SUV
I returned the car when I was supposed to. Three days later I get a text asking when I'm going to return the car. I call them and they say I never returned it. Now I'm having to jump through hoops trying to prove I returned it to them. How do you lose a car that is in airport parking lot!??!!? Will be taking this into consideration the next time I'm renting a vehicle for sure.
2.0 Poor
Jeffrey, Apr 2026
Standard SUV
No cars were available. Management at airport location did not inform the long list of customers until I asked what he status was. I ended up having to cancel and use a Taxi. Wasted 1.5 hours in this process. Will not use Budget again and will not book any personal travel through Kayak again. The vendor Kayak used to source this rental never answered my calls and their number and email was used for the rental versus mine. Made it impossible to call them and cancel the reservation or attempt to switch to new car rental. This was by far the worst experience I have ever had with renting a car. I will also be making friends and family aware of this so they too do not leverage Budget and Kayak for future reservations.
4.0 Mediocre
Anonymous, Apr 2026
Intermediate
The car was excellent and the employee was working so hard but it took a full hour and a half (90+ minutes) of standing in line to pick up the car because there was only one person working the rental desk (at noon!). It was the longest rental car line I've ever experienced and it delayed the rest of the trip. I wish there had been more employees working.
2.0 Poor
Anonymous, Mar 2026
Economy
charge me 100 bucks for the fuel I I drop car full tank
1 out of 50
Enterprise Rent-A-Car
7.4
Good
Cleanliness
7.7
Comfort
7.6
Pick-up/Drop-off
7.3
Value for money
7.0
14 locations in Charlotte
Locations in Charlotte
10421 S Tryon St
+1 704 587 1058
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 12:00
Sunday
1102 S. Tryon St.
+1 704 348 4433
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 12:00
Sunday
325 E 9th St
+1 704 348 4433
Opening times not available
3501 Brookshire Blvd
+1 704 348 4433
Opening times not available
4226 South Blvd Ste A
+1 704 525 2104
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
09:00 - 14:00
Sunday
09:00 - 12:00
5100 E Independence Blvd
+1 704 531 2099
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 12:00
Sunday
5115 Nations Ford Road
+1 704 519 0533
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
Sunday
5489 R C Josh Birmingham Pkwy
+1 704 359 8884
Monday
04:00 - 23:5900:00 - 01:45
Tuesday
00:00 - 01:4504:00 - 23:59
Wednesday
00:00 - 01:4504:00 - 23:59
Thursday
04:00 - 23:5900:00 - 01:45
Friday
00:00 - 01:4504:00 - 23:59
Saturday
00:00 - 01:4504:00 - 23:59
Sunday
04:00 - 23:5900:00 - 01:45
5925 N Tryon St
+1 704 597 0004
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 12:00
Sunday
6300 Morrison Blvd
+1 704 552 7704
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 12:00
Sunday
6541 E Independence Blvd
+1 704 535 0521
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
09:00 - 14:00
Sunday
09:00 - 12:00
6859 South Blvd
+1 704 552 8992
Opening times not available
7340 Smiths Corners Blvd
+1 704 598 3150
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
09:00 - 14:00
Sunday
09:00 - 12:00
7747 University City Blvd
+1 704 688 6580
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
09:00 - 14:00
Sunday
09:00 - 12:00
Filters
Reviews
2.0 Poor
Michael, Jun 2026
Luxury
Car was not full of gas. Not even close to the car I ordered. Terrible service and long waits
4.0 Mediocre
Anonymous, May 2026
Economy
I booked a car and was not told till I got there that they had no options in the grade of cars I selected so I could cancel my reservation or pay extra for a car from the sports car category. The sales associate was speaking to me like I was dumb and would not let up on how this was my fault since I booked the car that day. Terrible customer service
10.0 Wonderful
Mark, Apr 2026
Minivan
Excellent service by all employees
2.0 Poor
Anonymous, Mar 2026
Pick-up truck
They didn't have the vehicle that I booked so I didn't even go pick it up. On top of that i still wasn't eligible for a refund
10.0 Wonderful
Jason, Jul 2025
Economy
I had to wait an hour because of limited rental cars, but it all worked out. They gave me a great rate and a fuel allowance. It pays to be nice and understanding when employees are just trying to make due with what they have.
10.0 Wonderful
Randy, Jun 2025
Economy
The women at the checkout counter in Charolette NC as unbelievably kind and efficient!
1 out of 16
Alamo
7.2
Good
Cleanliness
7.4
Comfort
7.5
Pick-up/Drop-off
7.1
Value for money
7.1
One location in Charlotte
Locations in Charlotte
5489 R C Josh Birmingham Pkwy
+1 844 366 8844
Monday
00:00 - 01:4504:00 - 23:59
Tuesday
00:00 - 01:4504:00 - 23:59
Wednesday
00:00 - 01:4504:00 - 23:59
Thursday
04:00 - 23:5900:00 - 01:45
Friday
04:00 - 23:5900:00 - 01:45
Saturday
00:00 - 01:4504:00 - 23:59
Sunday
00:00 - 01:4504:00 - 23:59
Filters
Reviews
2.0 Poor
Anonymous, Jul 2026
Supplier choice
What could have been better would have been having a car for me when I showed up, as indicated on my reservation. No car, reservation not honored, no notification given in advance so I could find an alternative, no help provided on site.
2.0 Poor
Stephanie, Aug 2024
Intermediate SUV
Midnight in Charlotte Airport, rented an Alamo car after flight was cancelled. Website says Alamo open until 1:45am but no one was there to rent out cars. I was stranded because all other cars had been rented due to many flight cancellations.
2.0 Poor
April, Jul 2024
Intermediate
There weren't any cars available for pickup and the woman that worked there was very rude about it.
2.0 Poor
Amanda, Jun 2024
Compact
Waited over an hour in line to find out they need 2 photo id’s which I didn’t have but 1. No car…
2.0 Poor
Micah, Jun 2024
Standard SUV
Horrible, they did not honor my reservation and my family was stranded.
2.0 Poor
Anonymous, May 2024
Intermediate
They required 2 forms of photo idea (not warned ahead of time) because I booked within 24 hours. Never seen this in my life after hundreds of rentals. Everything else was sold out and i took a $200 uber instead.
1 out of 4
Sixt
6.9
Okay
Cleanliness
8.2
Comfort
7.6
Pick-up/Drop-off
7.1
Value for money
7.4
One location in Charlotte
Locations in Charlotte
5489 Josh Birmingham Parkway
+1 888 749 8227
Monday
06:00 - 23:59
Tuesday
06:00 - 23:59
Wednesday
06:00 - 23:59
Thursday
06:00 - 23:59
Friday
06:00 - 23:59
Saturday
06:00 - 23:59
Sunday
06:00 - 23:59
Filters
Reviews
10.0 Wonderful
Michael, Dec 2025
Intermediate
Donna at the desk. 5 stars
10.0 Wonderful
Jack, May 2025
Intermediate
Phenomenal, efficient, decisive customer support when my travel got screwed up. Was very pleasantly surprised.
10.0 Wonderful
John, Aug 2024
Full-size
Fast pickup, good price, nice cars, professional service!
10.0 Wonderful
Tasheba, Jul 2024
Compact
Everything was great! Alice at that front desk was very nice and helpful. I will definitely rent through them again.
2.0 Poor
Jessica, Jul 2024
Luxury SUV
The reps at Charlotte airport tried to give me another vehicle because they wanted to use me to drive it back since it was a one way rental. The ‘rep’ at Baltimore airport at check-in was extremely rude and disrespectful. I report this and they never addressed any of this.
10.0 Wonderful
Phil, Jun 2024
Luxury
Fantastic pickup experience, all staff at pickup were amazing. Drop off was a cynch, and the car was exceptional.
1 out of 10
Avis
5.6
Fair
Cleanliness
6.2
Comfort
6.3
Pick-up/Drop-off
5.6
Value for money
5.7
7 locations in Charlotte
fromC$ 176/day
Locations in Charlotte
1100 W. Craighead Rd
+1 704 921 3386
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
09:00 - 12:00
Sunday
09:00 - 11:00
222 East 3rd Street
+1 704 331 9007
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 12:00
Sunday
08:00 - 12:00
3716 West Wt Harris Boulevard
+1 704 599 6432
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 19:30
Saturday
09:00 - 12:00
Sunday
12:00 - 15:00
4200 South Boulevard
+1 704 529 7567
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 11:00
Sunday
11:00 - 14:00
4430 East Independence Blvd
+1 704 563 7013
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 12:00
Sunday
10:00 - 13:00
5489 Josh Birmingham Parkway
+1 704 359 5700
Monday
05:00 - 23:5900:00 - 02:00
Tuesday
05:00 - 23:5900:00 - 02:00
Wednesday
05:00 - 23:5900:00 - 02:00
Thursday
00:00 - 02:0005:00 - 23:59
Friday
05:00 - 23:5900:00 - 02:00
Saturday
05:00 - 23:5900:00 - 02:00
Sunday
00:00 - 02:0005:00 - 23:59
5640 South Boulevard
+1 704 523 7113
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
09:00 - 13:00
Sunday
10:00 - 13:00
Filters
Reviews
6.0 Okay
Anonymous, Apr 2026
Intermediate SUV
I stood at the counter for 20 minutes for them trying to find a car for me. Finally they gave me a different vehicle than I rented saying they didn’t have any. I walked out to the car the rented to me and in the parking lot was a Mazda c5 that I rented. Not sure why they don’t have a better system to know what they have available.
2.0 Poor
Terence, Apr 2026
Intermediate
Should pick up the car was unacceptably long. I used a different company
2.0 Poor
Bryan, Aug 2025
Full-size
Huge lines at regular and preferred lines, with only a single cashier at each. Unfortunately I never got my rental and had to get a ride share to my appt outside the airport. Go with a smaller or local rental company!
10.0 Wonderful
Ed, Jan 2025
Intermediate SUV
Smooth
2.0 Poor
Anonymous, Jul 2024
Intermediate SUV
Everything
2.0 Poor
Anonymous, Dec 2023
Intermediate SUV
Terrible, just terrible
Ace
4.6
Mediocre
Cleanliness
4.2
Comfort
4.7
Pick-up/Drop-off
4.7
Value for money
4.8
2 locations in Charlotte
Locations in Charlotte
4901 C Wilkinson Blvd.
+1 877 219 9192
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
Saturday
09:00 - 18:00
6248 E. Independence Blvd
+1 877 219 9192
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Saturday
09:00 - 14:00
Filters
Reviews
2.0 Poor
ONEIL, Jun 2024
Full-size
Title: Disappointing Experience at Ace Wilkinson Blvd If you’re considering renting from here, be aware of the following issues: Limited Mileage: When booking online with the unlimited mileage option, there are restrictions on which states you can drive to. At this location, unlimited miles are limited to only the Carolinas and Virginia. If you plan to travel to Georgia or other states, additional fees apply. I’m aware that other rental agencies (not all) also do this but still… don’t call it unlimited if it’s not unlimited. Hidden Fees: Upon pickup, I also encountered several unexpected charges. For example, despite not using airport services, an airport concierge fee was added to the charges. When questioned, the local office couldn’t provide a satisfactory explanation for this particular fee, so I did not bother to follow-up with questions for several of the other fees that also seemed like padding, these fees increased my total bill to more than 1/3 of the original booking price. Defective Vehicle: This was the most concerning issue. What happened? I booked a full-size sedan, while doing the walk around inspection, I noticed that one of the front bumper clips was missing, causing the end section of the bumper to hang loose enough that the wind could cause further damage while driving. When I brought this to the rep's attention, he acted like this was not a cause for concern. I had to insist that this was unacceptable and that I could not take responsibility for a defective vehicle. He then tried to replace the vehicle with a smaller vehicle type. The issue here is that he wanted to charge me the same rate for a smaller car and insisted that this was the only vehicle he had available. I felt that it was unfair to charge at the same rate, so I ended up cancelling and had to make other plans. So no, I would not recommend.
2.0 Poor
Anonymous, Jun 2024
Economy
Was never able to rent. Please update records and refrain from sending survey. I NEVER RENTED
Easirent
4.0
Mediocre
Cleanliness
5.0
Comfort
5.0
Pick-up/Drop-off
3.6
Value for money
4.8
2 locations in Charlotte
Locations in Charlotte
2230 Boyer Street
+1 704 800 4288
Opening times not available
Charlotte Douglas International Airport
Opening times not available
Filters
Reviews
10.0 Wonderful
Shaneequa, Jun 2025
Compact
10/10 professional and great experiences
2.0 Poor
Anonymous, May 2025
Intermediate SUV
The pickup shuttle ride from Charlotte airport on Monday 4/28/2025 around 11.00 am, never arrived at assigned location to take us to their off-site rental location. Their office phone number goes direct to their voicemail. I googled and found a national phone number associated with them. She found out after 10 minutes waiting that there is no shuttle today because she is not getting hold of anyone there either. I called for Uber after 45 minutes waiting, we got to that offsite Easirent Car Rent. Some inexperienced young guys out of an eye-sore unorganized office were running the shit-show like headless chickens. No eye contact, no greeting and no apology for us waiting at the airport for not being picked up at all! I asked to see the person in charge, and if they got my car ready. A young white guy who was not so attentive to start with, hesitantly introduced himself Daniel and said he is doing the job for many people there.... My strong suggestion is to STAY AWAY from this place unless you want to be late or no show up for your meetings or be messed up with your plannings.
8.0 Very good
Anonymous, Apr 2025
Intermediate SUV
Good
2.0 Poor
Anonymous, Mar 2025
Standard SUV
I paid for a Hyundai Santa Fe or similar. I was given a Nissan Kicks. The car was not clean. Only 1/4 of a tank instead of full to full as promised by Kayak. The check out process was ridiculously slow and cumbersome with much seemingly ridiculous information required that other car rentals do not require.The airport shuttle was very slow in coming. I would not recommend Easirent. In fact I think you should disassociate your good name from theirs. Jack Harris.
4.0 Mediocre
Anonymous, Jan 2025
Standard SUV
Very slow process to get signed up for the rental at the Easirent office. Only one agent and multiple people renting cars, so extremely slow.
2.0 Poor
Anonymous, Dec 2024
Intermediate SUV
the worst the shuttle never showed they did not answer the phone had to get last minute rental from another company
National
10.0
Wonderful
Cleanliness
9.0
Comfort
9.0
Pick-up/Drop-off
9.0
Value for money
9.0
One location in Charlotte
Locations in Charlotte
5489 R C Josh Birmingham Pkwy
+1 844 366 8843
Monday
00:00 - 01:4504:00 - 23:59
Tuesday
00:00 - 01:4504:00 - 23:59
Wednesday
00:00 - 01:4504:00 - 23:59
Thursday
04:00 - 23:5900:00 - 01:45
Friday
04:00 - 23:5900:00 - 01:45
Saturday
00:00 - 01:4504:00 - 23:59
Sunday
04:00 - 23:5900:00 - 01:45
Filters
No reviews available
Advantage
6.1
Okay
Cleanliness
7.9
Comfort
7.6
Pick-up/Drop-off
7.5
Value for money
6.1
One location in Charlotte
Locations in Charlotte
5501 Josh Birmingham Parkway
+1 704 395 9983
Monday
05:00 - 23:59
Tuesday
05:00 - 23:59
Wednesday
05:00 - 23:59
Thursday
05:00 - 23:59
Friday
05:00 - 23:59
Saturday
05:00 - 23:59
Sunday
05:00 - 23:59
Filters
No reviews available
Economy Rent a Car
5.2
Fair
Cleanliness
4.4
Comfort
5.2
Pick-up/Drop-off
4.8
Value for money
6.0
One location in Charlotte
fromC$ 36/day
Locations in Charlotte
5401-B Wilkinson Blvd
Opening times not available
Filters
Reviews
2.0 Poor
Tyneka, Oct 2024
Intermediate
I had TWO separate bookings, with multiple confirmations. When I got there, the young women at the counter was extremely unhelpful & told me she can’t do nothing for me. Said she couldn’t find any of the reservations. Didn’t even try to offer to book me a new one at the counter, nothing.
NU Car
3.6
Poor
Cleanliness
5.0
Comfort
4.2
Pick-up/Drop-off
3.2
Value for money
3.8
One location in Charlotte
fromC$ 43/day
Locations in Charlotte
4121 South Stream Boulevard
+1 888 656 7383 ext. 2
Monday
09:00 - 19:00
Tuesday
09:00 - 19:00
Wednesday
09:00 - 19:00
Thursday
09:00 - 19:00
Friday
09:00 - 19:00
Saturday
09:00 - 19:00
Sunday
Filters
Reviews
2.0 Poor
Anonymous, Mar 2025
Full-size
It’s a scam. They will try to upsell insurance for “extra protection”
4.0 Mediocre
Anonymous, Jan 2025
Intermediate
They had a video agent constantly trying to get me to pay extra for various things in a forceful way. On the return, the shuttle would not leave for 30 minutes even though they kept telling us 5-10. Will not use again.
2.0 Poor
Anonymous, Oct 2024
Intermediate
They never showed up at the airport to pick me up!
6.0 Okay
Anonymous, Oct 2024
Intermediate
The rental process and the rental car itself were very smooth and a positive experience. The shuttle return to the airport after dropping off the car was quite stressful as it delayed us by 30-40 minutes when the return agent had told us to expect 10 minutes.
2.0 Poor
Christine, Oct 2024
Full-size
NU Car accepted a reservation that was outside their business hours. Their business hours were never communicated at any time. They never answered their phone or sent a shuttle. They are off site if the Charlotte airport in a shopping center. Upon arrival there in a cab, it also appeared that they had no cars. Absolutely avoid this entity.
2.0 Poor
Anonymous, Jun 2024
Intermediate
I have no idea why Kayak would support this company and have them as an option. Do they not listen to their customers ? Look at the reviews. They scam you into $50 extra dollars a day with fake car insurance. Not only did I buy the extra insurance and also have my credit card that covers rental car insurance they add on fake “collision” insurance that’s extra on top of the 2 other insurances I already have.
CarWiz
3.1
Poor
Cleanliness
5.1
Comfort
4.7
Pick-up/Drop-off
3.2
Value for money
3.7
One location in Charlotte
fromC$ 34/day
Locations in Charlotte
4121 S Stream Blvd
+1 888 656 7383
Opening times not available
Filters
Reviews
2.0 Poor
Anonymous, May 2026
Economy
They canceled on my once I was already at the airport so I didn’t end up getting the car
6.0 Okay
Anonymous, Mar 2026
Economy
Carwiz was an interesting experience. First, when I tried calling there office for a shuttle from the airport to their building, it wasn’t allowing me to call. I had to use a landline at the airport information center. Secondly, the line was extremely backed up as they only had one person manning their virtual checkout system. The in person people were not allowed to assist with issuing vehicles, everything was automated. My experience was okay and turn in was quick due to an after hours drop off but people before me were having issues with completing paperwork to receive their vehicles. They also mentioned hidden fees and disappointed with their customer service.
2.0 Poor
Anonymous, Nov 2025
Intermediate
Rental was actually conducted remotely and the agent's Internet connection kept dropping. I was forced to sign and initial a document I couldn't see so I had no idea what I was signing. I wasn't told that foreign third-party liability insurance was not acceptable so I was forced to pay even more for the rental so there was no real savings from the alternatives. The pickup point at the airport was not clearly described so I wasted time waiting in the wrong location.
2.0 Poor
Ed, Jun 2025
Economy
Very bad rental company I never had the opportunity to rent the car because of their bylaws which was I had no way of knowing. I will never use this company again. In fact I will never use kayak again because you recommended them to me.
2.0 Poor
Anonymous, Jul 2024
Intermediate
My flight from Chicago to Charlotte experience a 4 hour delayed due to storms and the closing of the airport in CLT (temporarily). By the time I landed in Charlotte, CarWiz was closed. I called and called and all I got was a recording stating the office is closed till next morning. I had to scramble and get a car at an astronomical price. I am NOT PAYING for anything with carWiz and I better not get charge for anything regarding this disaster of an experience.
2.0 Poor
Anonymous, Jun 2024
Intermediate
After inquiring about discounts for activity military, I was told they had none. A week later they presented me an offer for $380 for 14 days which was about half of what they told me the week prior. Then when I went to go pick it up, they added an additional 390 in different fees. I don’t know if they try hoodwink everybody or just people in the military…
Thrifty
6.2
Okay
7 locations in Charlotte
Locations in Charlotte
5010 N Tryon St
+1 704 509 1861
Monday
08:00 - 17:00
Tuesday
08:00 - 17:00
Wednesday
08:00 - 17:00
Thursday
08:00 - 17:00
Friday
08:00 - 17:00
Saturday
09:00 - 12:00
5125-b South Blvd
+1 704 565 5417
Opening times not available
5330 Wilkinson Blvd
+1 877 283 0898
Monday
06:00 - 20:00
Tuesday
06:00 - 20:00
Wednesday
06:00 - 20:00
Thursday
06:00 - 20:00
Friday
06:00 - 20:00
Saturday
06:00 - 20:00
Sunday
06:00 - 20:00
5489 Josh Birmingham Parkway
+1 866 434 2226
Monday
06:00 - 23:59
Tuesday
06:00 - 23:59
Wednesday
06:00 - 23:59
Thursday
06:00 - 23:59
Friday
06:00 - 23:59
Saturday
06:00 - 23:59
Sunday
06:00 - 23:59
5624 Westpark Drive
+1 704 243 6119
Monday
09:00 - 16:00
Tuesday
09:00 - 16:00
Wednesday
09:00 - 16:00
Thursday
09:00 - 16:00
Friday
09:00 - 16:00
6141 E Independence Blvd
+1 704 566 3049
Monday
08:00 - 17:00
Tuesday
08:00 - 17:00
Wednesday
08:00 - 17:00
Thursday
08:00 - 17:00
Friday
08:00 - 17:00
Saturday
09:00 - 12:00
9218 South Boulevard
+1 704 553 8989
Monday
08:00 - 17:00
Tuesday
08:00 - 17:00
Wednesday
08:00 - 17:00
Thursday
08:00 - 17:00
Friday
08:00 - 17:00
Saturday
09:00 - 12:00
Filters
No reviews available
Payless
6.0
Okay
One location in Charlotte
Locations in Charlotte
3315 Scott Futrell Drive
+1 704 399 7167
Monday
09:00 - 21:00
Tuesday
09:00 - 21:00
Wednesday
09:00 - 21:00
Thursday
09:00 - 21:00
Friday
09:00 - 21:00
Saturday
09:00 - 21:00
Sunday
09:00 - 21:00
Filters
No reviews available
Europcar
5.7
Fair
Cleanliness
6.6
Comfort
6.5
Pick-up/Drop-off
5.8
Value for money
6.0
One location in Charlotte
Locations in Charlotte
Please Go To The Advantage Counter
+1 704 395 9983
Opening times not available
Filters
No reviews available
Routes Car & Truck Rentals
4.7
Mediocre
Cleanliness
5.5
Comfort
5.5
Pick-up/Drop-off
4.7
Value for money
5.1
One location in Charlotte
Locations in Charlotte
5401-b Wilkinson Blvd, Charlotte,nc 28208
+1 786 631 6360
Opening times not available
Filters
No reviews available
Airport Van
4.6
Mediocre
Cleanliness
5.2
Comfort
5.3
Pick-up/Drop-off
4.5
Value for money
5.1
One location in Charlotte
Locations in Charlotte
4901 Wilkinson Blvd
Opening times not available
Filters
No reviews available
Rentacar
3.6
Poor
Cleanliness
4.0
Comfort
5.2
Pick-up/Drop-off
3.8
Value for money
4.6
One location in Charlotte
fromC$ 36/day
Locations in Charlotte
4121 S Stream Blvd
Opening times not available
Filters
No reviews available
Priceless
3.2
Poor
Cleanliness
3.9
Comfort
3.8
Pick-up/Drop-off
3.3
Value for money
3.4
One location in Charlotte
Locations in Charlotte
8106 Wilkinson Boulevard
+1 833 817 7276
Opening times not available
Filters
No reviews available
Elita Rent A Car
2.0
Poor
Cleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Charlotte
Locations in Charlotte
Charlotte Airport Douglas CLT
+1 704 395 9983
Opening times not available
Filters
No reviews available
Ace Rental Cars
No score available yet
3 locations in Charlotte
Locations in Charlotte
4901 C Wilkinson Blvd.
+1 877 219 9192
Opening times not available
4901 C Wilkinson Blvd.
+1 877 219 9192
Opening times not available
6248 E. Independence Blvd
+1 877 219 9192
Opening times not available
Filters
No reviews available
Advance Car And Truck Rental
No score available yet
One location in Charlotte
Locations in Charlotte
5501 Josh Birmingham Pkwy Suite A, Charlotte, Mecklenburg County, North Carolina
+1 704 395 9983
Opening times not available
Filters
No reviews available
AutoEurope
No score available yet
One location in Charlotte
Locations in Charlotte
Charlotte Charles Douglas International Airport
Opening times not available
Filters
No reviews available
DRIVALIA
No score available yet
One location in Charlotte
Locations in Charlotte
2230 Boyer Street ,charlotte,nc,us
Opening times not available
Filters
No reviews available
keddy by Europcar
No score available yet
One location in Charlotte
Locations in Charlotte
4200 Rental Car Rd, Charlotte
+1 704 395 9983
Opening times not available
Filters
No reviews available
MEGA MC
No score available yet
One location in Charlotte
Locations in Charlotte
5401-B Wilkinson Blvd
+1 980 498 6947
Opening times not available
Filters
No reviews available
North Car Rental
No score available yet
One location in Charlotte
Locations in Charlotte
5489 Josh Birmingham Parkway
+1 704 359 0114
Opening times not available
Filters
No reviews available
Silvercar
No score available yet
One location in Charlotte
Locations in Charlotte
3101 Yorkmont Road, STE 1600
+1 855 359 2227
Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 18:00
Sunday
08:00 - 18:00
Filters
No reviews available
Sunnycars
No score available yet
One location in Charlotte
Locations in Charlotte
4108 Rental Car Road
Opening times not available
Filters
No reviews available
883 travellers who rented a car in Charlotte gave the car agency they used an average rating of 5.1
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