Book Budget car rentals in Charlotte

Reviews for Budget in Charlotte

Recent reviews

Traveler rating

Excellent

84

Good

28

Okay

24

Mediocre

64

Poor

6

Find reviews that mention:

car was cleannext day

car availablecustomer service

get the carcar smelled

returned the carcar was dirty

pick up and dropcredit card

friendly staff

4.0

Only had one person at the counter. He did the best he could, but was visually overwhelmed by the 20 people in line. He wasn’t able to take a break, just went from person to person. Took approximately an hour to get thru the line and get our rental. Pickup time started at 6am and finished at 7am. Drop off was standard and easy as usual.Reviewed 3 Aug. 2022

review from

2.0

They were completely unprepared. They wouldn't tell us anything and locked us out of the building. They would come out and tell us one at a time what was happening. Which didn't make any sense. Lots of deflection going on as to what was the real issue. Another customer that rents from there often says it is always an issue at this site. No one was wearing a uniform or a name tag. Seemed the place was run by folks off the street. Absolutely the worst run rental car site I have ever been too. Budget/Avis, you have lost my business. Kayak, you're on the short list.Reviewed 2 Aug. 2022

review from

10.0

The associate at the Charolette airport who got everything squared away with my payment and rental was very friendly and helpful. This was my first time with rental car from the airport. It was unclear what I was supposed to do with the keys when I returned the car.Reviewed 30 Jul. 2022

review from

2.0

They said they ran out of cars. Why did it allow us to make a reservation if there are no cars? There was no customer service. There were about 20 other people who also had the same problem.Reviewed 21 Jul. 2022

review from

2.0

Waited over an hour in line just to pick up the car. About 6 reservations windows set up but only 2 were manned at a time. Then one agent would take a hour an hour break.Reviewed 21 Jul. 2022

review from

8.0

car was dirty inside and carpet on floor board was worn through no car mats drivers sideReviewed 11 Jul. 2022

review from

2.0

Car smelled of heavy smoking; car was filthy when I picked it upReviewed 1 Jul. 2022

review from

6.0

The car had some rattling noises and made some odd noises. It seemed like the car was cleaned, but not properly inspected.Reviewed 30 Jun. 2022

review from

4.0

Pickup was painful - had to wait about an hour to actually get a car - which was a painful delay before a drive of many hours. Seems we were waiting on a cleaning, which was rushed as a result.Reviewed 27 Jun. 2022

review from

2.0

The price doubledReviewed 22 Jun. 2022

review from

6.0

There was an extremely long line of people waiting to rent/pick up their vehicles. It would have been helpful to have had a dedicated line for those who'd pre-booked and weren't there going through the process of finding out what was available to rent. Vehicle was comfortable to drive. There were quite a number of scratches on the bodywork as well as one place that had been 'marked' with a white paint 'x' for repair and the repair had not been done. It was a small loose section of the body at the front right hand side of the car. None of this was obvious when picking up the car as it was very dark in the garage. I guess you get what you pay for!Reviewed 20 Jun. 2022

review from

8.0

Fastbreak was a game-changer. The car was dirty inside and out.Reviewed 15 Jun. 2022

review from

More

• 3.8 /10Avis Car Rentals at Charlotte
• 3.0 /10Ace Car Rentals at Charlotte
• 4.8 /10Hertz Car Rentals at Charlotte
• 7.4 /10Alamo Car Rentals at Charlotte
• 6.6 /10Enterprise Car Rentals at Charlotte
• 6.4 /10Dollar Car Rentals at Charlotte

• Has the Budget rental car policy in Charlotte changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• How much does it cost to rent a car from Budget in Charlotte?

  On average a rental car from Budget in Charlotte costs C$ 103 per day.

• What is the most popular rental car from Budget in Charlotte?

  Luxury (Class SUV or similar) is the most frequently booked rental car type from Budget in Charlotte.

• How many car rental locations does Budget have in Charlotte?

  Budget has 8 rental locations in Charlotte. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Douglas airport (CLT)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Douglas airport (CLT)?

  Yes