Pick-up location | West Palm Beach |
---|---|
Car types | Compact, Convertible, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Minivan, Premium, Standard, Standard SUV |
Rental locations | 30 |
Airport locations | 13 |
Popular agencies | Easirent, Enterprise, Thrifty, Hertz, Sixt |
Economy | C$ 38/day |
Compact | C$ 39/day |
Intermediate | C$ 41/day |
Standard | C$ 65/day |
Full-size | C$ 48/day |
Minivan | C$ 74/day |
Premium | C$ 69/day |
Luxury | C$ 73/day |
Convertible | C$ 85/day |
Intermediate SUV | C$ 64/day |
Standard SUV | C$ 67/day |
8.0
Excellent
133 reviewsCleanliness
8.3
Comfort
8.6
Pick-up/Drop-off
7.6
Value for money
7.6
One location in West Palm Beach
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Reviews
8.0 Excellent
Apr. 2021
Cons:
Vehicle needed front end alignment. Was hard to control at freeway speeds.4.0 Okay
Mar. 2021
Cons:
Terrible pickup and drop off10.0 Excellent
Mar. 2021
Pros:
yesCons:
n8.0 Excellent
Feb. 2021
Cons:
Having a Bluetooth8.0 Excellent
Feb. 2021
Cons:
Alamo company offered better rates instead of using Kayak.com6.4 Good
Sep. 2019
Pros:
I like that you walk out and pick which ever vehicle you want in your price rangeCons:
Pretty much do everything yourself.6.4
Good
306 reviewsCleanliness
7.5
Comfort
7.6
Pick-up/Drop-off
6.6
Value for money
6.5
3 locations in West Palm Beach
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10.0 Excellent
Jun. 2022
10.0 Excellent
Jan. 2022
10.0 Excellent
Dec. 2021
4.0 Okay
Dec. 2021
8.0 Excellent
Nov. 2021
6.0 Good
Nov. 2021
6.1
Good
208 reviewsCleanliness
7.0
Comfort
6.8
Pick-up/Drop-off
5.8
Value for money
6.3
One location in West Palm Beach
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10.0 Excellent
May 2021
Cons:
This rental was my first with Thrifty, and I could not be happier. The process and car selection was excellent in West Palm Beach, and the Toyota Highlander that I received was terrific for my extended journey and packing requirements. Thanks very much for excellent service!!!4.0 Okay
May 2021
Cons:
Only one person working and took over an hour to get through line:(8.0 Excellent
Apr. 2021
Pros:
The staff at FLL drop off were great. We had left something underneath the seat and realized about an hour after dropping it off. They had several staff tracking down the car and finding our item!8.0 Excellent
Feb. 2021
Pros:
yes the staff was wonderfulCons:
everything was good2.0 Mediocre
Jan. 2021
Cons:
Thrifty is NO longer open!!!!6.0 Good
Jan. 2021
Pros:
Staff was very friendly & car was very clean.Cons:
Booked a drop off for 4am, when I arrived I was told they don’t open until 5am and do not have any after hours drop off. Had to drop off the car a day earlier, get a ride back to our condo and then a ride to the airport the next morning Extremely inconvenient!! Never would have booked if I knew I couldn’t drop off at 4am! Update Covid hours on kayak so people are aware please!5.9
Okay
354 reviewsCleanliness
6.9
Comfort
6.9
Pick-up/Drop-off
5.7
Value for money
5.9
One location in West Palm Beach
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10.0 Excellent
May 2021
Pros:
Staff was greatCons:
Pick up was a little confusing4.0 Okay
May 2021
Cons:
I had a reservation. It took one and a half hours to get a car two agents fir 15 customers8.0 Excellent
May 2021
Pros:
Friendly but she added a liability insurance supplement when we specifically told her we declined the extra coverage because we were paying with Amex Card that provided full first dollar liability coverage. Did not notice the charge until we got home and looked at email receipt.Cons:
See above4.0 Okay
May 2021
Pros:
The drop off was relatively easy but the location was very difficult to findCons:
If I could have picked up the car a day earlier. Because Priceline/Dollar would not let me add a day to the existing reservation I had to do two separate reservations and drop offs / pick ups. Ridiculous!!2.0 Mediocre
Apr. 2021
Pros:
Terrible experience at pick up ...very long delayCons:
nondiscriminatory service to pick up car4.0 Okay
Apr. 2021
Pros:
The car was fine.Cons:
The lady working the desk was rude , impatient and very unpleasant. There no paper work we received telling us where to return the car and googling the location was confusing due to different addresses coming up. There was a loud argument out front between the gatekeeper and another person. The renting experience there was pitiful.5.8
Okay
258 reviewsCleanliness
7.0
Comfort
6.7
Pick-up/Drop-off
6.4
Value for money
5.7
4 locations in West Palm Beach
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6.0 Good
May 2021
Pros:
KIA a roomy car. { counter people ok at PBI)Cons:
very unhappy to not reach AVIS or BUDGET when I found the front tire flat. felt like the counter personnel pushed for budget insurance and did not have confidence in VALUE OF KAYAK4.0 Okay
May 2021
Pros:
clean vehicleCons:
Reserved a Lincoln MKZ but they didn't have one when I got there. They were going to give me a Chrysler 300 but the Rep kept trying to get me to get a Jeep Wrangler instead. I felt pressured, got the Wrangler and wound up paying twice as much as I was going to with the luxury car. Won't use Budget again.10.0 Excellent
May 2021
Pros:
yes yesCons:
helping to set up navigation6.0 Good
May 2021
Pros:
Shuttle drivers were friendly.Cons:
On call pick up process wasn't explained well. After the fact, a receipt is not available on line. This is really unacceptable.6.0 Good
May 2021
Pros:
Very efficientCons:
I wanted a Camry, since I own one and didn't want to spend 1/2 hour learning a new vehicle. They didn't have one.6.0 Good
May 2021
Pros:
Nice lookingCons:
Car stank of cigarettes6.5
Good
95 reviewsCleanliness
6.5
Comfort
6.5
Pick-up/Drop-off
6.5
Value for money
6.5
One location in West Palm Beach
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2.0 Mediocre
Feb. 2020
Cons:
Everyone5.6 Okay
Feb. 2020
Pros:
Car was fine.Cons:
Shuttle pick up and registration slow.2.8 Mediocre
Aug. 2019
Pros:
Staff was extremely rude. Took two hrs to check in only one person working the desk and he was soo rude and moved as slow as a turtle.Cons:
The car smelt like cigarette smoke. It was disgusting g. Staff was extremely rude. Read above for more....10.0 Excellent
Jun. 2019
Pros:
Easy check in and out. Unlimited miles.4.0 Okay
Apr. 2019
Cons:
It took an hour and a half to get my car bc no one from Payless was at the desk and then they tried to charge me double the rate I had booked on kayak5.2 Okay
Mar. 2019
Pros:
Staff not very professional, car dirty, drop off easyCons:
no local maps available5.8
Okay
84 reviewsCleanliness
5.6
Comfort
5.9
Pick-up/Drop-off
5.2
Value for money
5.7
5 locations in West Palm Beach
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10.0 Excellent
Jun. 2021
10.0 Excellent
Mar. 2021
Pros:
The staff was outstanding and very helpful. I highly recommend them.8.0 Excellent
Mar. 2021
Pros:
YesCons:
Had to get vehicle at second location because it was not initially available at first location8.0 Excellent
Feb. 2021
Pros:
YesCons:
Less expensive daily rate4.0 Okay
Feb. 2021
Pros:
The rental was horrible! First and last time with Avis.4.0 Okay
Dec. 2020
Cons:
I chose the airport location and it brought me to a privately owned location. They didn’t have the vehicle I rented and gave me another. I had to take my car to the car was immediately after renting the vehicle. Communicate clearly Clean cars inside and out Take similar out your vocabulary and find a way to rent people the cars they want.2.6
Mediocre
85 reviewsCleanliness
3.3
Comfort
2.6
Pick-up/Drop-off
4.0
Value for money
2.0
6 locations in West Palm Beach
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2.0 Mediocre
Jan. 2021
Pros:
NothingCons:
It was a disaster. They lied and cheated me.2.0 Mediocre
Jan. 2020
Cons:
Car was not available upon arrival or for days after. I understand it was high season but whats the point of making a reservation if Enterprise won’t honor it. Never again, Enterprise!10.0 Excellent
Dec. 2018
Cons:
Not a thing5.2 Okay
Jul. 2017
Cons:
Dirty car10.0 Excellent
May 2017
Pros:
Ali, the gentleman who took us to our rental was very sweet. He struck up a conversation as we walked through the lot and was very helpful! He was also super cute an I wish I gave him my number ;)Cons:
The desk girl tried checking me into the wrong reservation an then needed to get assistance from someone else instead of just asking for my reservation paperwork.2.0 Mediocre
Apr. 2017
Cons:
I didn't like thst I was booked for pickup at an offsite rental place and was told if I wsnted the vehicle in order to pickup I could take a cab or Uber! Asked rep to change pickup sote and eas told could not called 800 # spoke to a representative who also ssid it could not be changed. I will most likely be renting somewhere else the Customer Service was horrible. Very disappointed!10.0
Excellent
29 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in West Palm Beach
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10.0 Excellent
Mar. 2021
Pros:
Great people who have been there a long time10.0 Excellent
Oct. 2019
Pros:
Great Staff very helpful10.0 Excellent
Jul. 2018
Pros:
How kind the staff were. Not to mention informative. And willing to go above and beyond.Cons:
Everything was perfect.5.6 Okay
Mar. 2018
Pros:
Car was fine. Staff was friendlyCons:
Lots of extra charges. Extra charge to return the car after 6 pm on Saturday. Extra charge for SunPass.10.0 Excellent
Jan. 2018
Pros:
Quick pick up and doing the paper work. I will use you again good experience8.0 Excellent
Nov. 2017
Pros:
The staff was absolutely amazing!! They woman at the front seriously helped me and walked me through everything I needed to know, and informed me of each added on expense so there were no suprises. She had empathy like no other and really made sure i was taken care of. The young man whom I returned the car to was very nice and made sure I a ride home before returning the vehicle. Honestly the best staff you'll ever meet!Cons:
Ace may have a lot of loop holes when it come to added om expenses, which is probably expected from renting, I had placed too much faith in a reliable range of reasonable additives, but it was a little crazy in that regard. The price you pay on kayak should be the only expense.6.6
Good
14 reviewsCleanliness
6.6
Comfort
6.6
Pick-up/Drop-off
6.6
Value for money
6.6
One location in West Palm Beach
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8.0 Excellent
Mar. 2021
Pros:
We are very rare car rental shoppers. Overall the service was what I would expect to better. Car was clean and received upgrade when vehicle we reserved was not available.Cons:
Received damaged vehicle which we brought up to agent. She said they knew and it was documented on our rental, but I think it should have came up immediately when we got the keys. Also required $200 refundable deposit? Not sure why, they had our credit card info and we did purchase insurance. Had to wait multiple business days after rental to have deposit refunded.10.0 Excellent
Mar. 2020
Pros:
We were lucky enough to met Megan... she way great and assisted us with every of our needs.Cons:
The opportunity to choose a different color of the car. We had a new Mercedes Van ( which was perfect) by we lived by the sea and Black was not so ideal for us.9.2 Excellent
Dec. 2019
Pros:
The staff was very helpful and courteous.Cons:
I was a bit confused as I arrived at the airport. I was not certain on the Pickup procedure because my flight was rather late. Your website gives clear information on late night rental returns. However the late Pickup information needs to be more clear.2.0 Mediocre
Oct. 2019
Pros:
No. They close too early. Then you have to pay for a taxi to go to a different location and pay more. No thanks.10.0 Excellent
Jun. 2019
Pros:
The lady who helped me was so personable. I cant remember her name but I wish I could she deserves some praise!10.0 Excellent
Jun. 2019
Pros:
Easy, convenient, good price and valueCons:
Nothing5.0
Okay
4 reviewsCleanliness
8.0
Comfort
7.0
Pick-up/Drop-off
4.0
Value for money
4.0
One location in West Palm Beach
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2.0 Mediocre
Mar. 2021
Cons:
i reserved a convertible and it was not available at pickup waited 40 minutes in line at pick up. wont use your service or company again8.0 Excellent
Mar. 2022
2.0 Mediocre
Mar. 2021
Cons:
i reserved a convertible and it was not available at pickup waited 40 minutes in line at pick up. wont use your service or company againEasirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in West Palm Beach
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2.0 Mediocre
Sep. 2019
Cons:
Terrible. I went to pick up the 15 person van I had reserved only to find confusion and unprofessionalism. They didn't even have a van large enough, and moreover we were never told they don't allow their vehicles to leave Florida. I would NEVER recommend them.2.0 Mediocre
Sep. 2019
Cons:
Terrible. I went to pick up the 15 person van I had reserved only to find confusion and unprofessionalism. They didn't even have a van large enough, and moreover we were never told they don't allow their vehicles to leave Florida. I would NEVER recommend them.Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in West Palm Beach
Locations in West Palm Beach
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Carl's
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in West Palm Beach
Locations in West Palm Beach
1000 Turnage Blve West
+1 866 565 5211
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keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in West Palm Beach
Locations in West Palm Beach
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