Book Enterprise car rentals in West Palm Beach

Reviews for Enterprise in West Palm Beach

Recent reviews

Traveler rating

Excellent

21

Good

4

Okay

4

Mediocre

14

Poor

0

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car was greatgreat customer

get the carstaff was very helpful

car availablecustomer service

airport locationgreat price

pick up and dropgreat experience

great service

2.0

Pros:NothingCons:It was a disaster. They lied and cheated me.Reviewed 8 Jan. 2021

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2.0

Cons:I didn't receive the car I had reserved, there was no car for me to pick up at noon, when promised, asked if they would call me when my car came in nobody called. I finally went there all they had was a downgrade car so I took . I was told that the manager would call me on Saturday, which she never did, The car I received from them had mechanical problems 5 minutes after I received it but they had already closed long story short ended up at the airport and finally at 7pm I was given a car too small subcompact, from an SUV original reserved to that. The 3rd person in our group was smashed in the backseat with the luggage. Very disappointed with enterprises and want money backReviewed 20 Oct. 2020

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2.0

Cons:Car was not available upon arrival or for days after. I understand it was high season but whats the point of making a reservation if Enterprise won’t honor it. Never again, Enterprise!Reviewed 4 Jan. 2020

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10.0

Cons:Not a thingReviewed 5 Dec. 2018

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5.2

Cons:Dirty carReviewed 10 Jul. 2017

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10.0

AmazingPros:Ali, the gentleman who took us to our rental was very sweet. He struck up a conversation as we walked through the lot and was very helpful! He was also super cute an I wish I gave him my number ;)Cons:The desk girl tried checking me into the wrong reservation an then needed to get assistance from someone else instead of just asking for my reservation paperwork.Reviewed 12 May 2017

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2.0

Awful!Cons:I didn't like thst I was booked for pickup at an offsite rental place and was told if I wsnted the vehicle in order to pickup I could take a cab or Uber! Asked rep to change pickup sote and eas told could not called 800 # spoke to a representative who also ssid it could not be changed. I will most likely be renting somewhere else the Customer Service was horrible. Very disappointed!Reviewed 25 Apr. 2017

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8.0

Very nicePros:ServiceCons:Too far from airport! Cost me too much moneyReviewed 15 Apr. 2017

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10.0

Pros:economy car...all that I needed...terrific on mileage very friendly and helpful staff.Cons:the car didn't have cruise control.Reviewed 31 Mar. 2017

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2.0

Disappointed in a well known companyPros:The person we dealt with picking up our car was friendly.Cons:Getting our car took forever. Only 1 person there seemed to know what they were doing. They didn't have a car seat available for our daughter. The car was in poor condition and unsafe condition, the front tire looked like it was slashed which we didn't realize until we got to our destination. They had no transportation to and from the airport which makes no sense when they are located less than 2 miles from it so we had to pay to take a taxi both ways. Wouldn't get anything started for us over the phone as to make dropping off any smoother. Overall I would never recommend them to anyone. I highly disappointed,Reviewed 23 Mar. 2017

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3.2

Did not honor price quote confirmationPros:did not print me s receipt and said it would be sent to me.Cons:I was overcharged when received bill and enterprise said it was not processed properly at drop off location in west palm beach. They sent message to west palm location but still not resolved.Reviewed 20 Mar. 2017

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10.0

Pros:Personnel was very competent and friendly.Reviewed 9 Mar. 2017

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• Has the Enterprise rental car policy in West Palm Beach changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• What is the most popular rental car from Enterprise in West Palm Beach?

  Compact (Nissan Versa or similar) is the most frequently booked rental car type from Enterprise in West Palm Beach.

• How many car rental locations does Enterprise have in West Palm Beach?

  Enterprise has 6 rental locations in West Palm Beach. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Miami airport (MIA)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes