Recent Reviews
- All reviews
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- Neutral
- Negative
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10.0
---thanks
Pros: great personnel ---over and above. car was great as well
review from
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8.0
Good service convenient location.
Pros: I liked not having to drive the the airport to pick up a car the Dartmouth location was really convenient. The service at the desk was attentive and efficient.
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10.0
Pros: Great friendly service and nearly new truck.
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6.4
Pros: Vehicle was ready. Good condition and very low mileage. Choice of which brand of vehicle in class I preferred.
Cons: Dirty interior, midleading instructions on time for drop off on holidays. Not being informed that I am responsible for vehicle if dropped off on holiday until store re-opens until reading notice on key drop box.
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9.6
Pros: The company/staff were helpful as my flights were delayed at the start and at my connection so they held the car for me till the following day. They picked me up as they advertise which was very helpful and were courteous and pleasant at the office. I had ordered a coupe size car and when I arrived the car they had was smaller. They provided an upgrade for me at no charge. I drove a Scion for the first time and it was very accommodating - easy to get in and out of for my sister who had just had surgery.
Cons: The price seemed high but it was summer season.
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10.0
Jennifer was amazing
Pros: Great customer service, even though they didn't have a car for me right away, Jennifer got on to it and came and found me in the restaurant next door where I was having lunch to let me know the car was here and it was an upgrade.
Cons: In the event, nothing. Had I waited around for longer it might have got irritating but the situation was dealt with swiftly and professionally.
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8.4
Lost a few hours on rental but you guys where grea
Pros: Little trouble along the way with car but you guys where awesome. Service was great
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8.0
Pros: The rental agents were all very nice and helpful. The deal we got was an excellent value. They also really helped us out by giving us a lift to the bus terminal with all our luggage so we could get public transportation to the airport. The rental agent reduced the cost of our rental by 15% because the change oil prompt came on preventing us from reading the odometer for most of the trip (making navigation difficult). We didn't have reliable cell phone coverage, so we couldn't use our phones to navigate, so this was a real problem.
Cons: The car smelled of cigarettes. The car had a digital dashboard, and the change oil light came on 4 days into a 3-week trip. This oil change light prevented us from being able to see the kilometer reading, making navigation difficult at times since we couldn't determine our distance between points. We also worried we were doing damage to the car's engine. We also got a message from the rental agency that our car had been sold and to bring it in at our earliest convenience. We were in an area with sketchy cell/wifi service and also at the furthest possible point away. Finally, we were able to relay that we couldn't return promptly, and the rental agents were understanding.
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10.0
Pros: Very friendly and helpful staff. Nice new car. I will defiantly recommend them . I will be renting from them again!
Cons: My holiday ended and I had to give the car back!
review from
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10.0
---thanks
Pros: great personnel ---over and above. car was great as well
review from
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10.0
Pros: Great friendly service and nearly new truck.
review from
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9.6
Pros: The company/staff were helpful as my flights were delayed at the start and at my connection so they held the car for me till the following day. They picked me up as they advertise which was very helpful and were courteous and pleasant at the office. I had ordered a coupe size car and when I arrived the car they had was smaller. They provided an upgrade for me at no charge. I drove a Scion for the first time and it was very accommodating - easy to get in and out of for my sister who had just had surgery.
Cons: The price seemed high but it was summer season.
review from
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10.0
Jennifer was amazing
Pros: Great customer service, even though they didn't have a car for me right away, Jennifer got on to it and came and found me in the restaurant next door where I was having lunch to let me know the car was here and it was an upgrade.
Cons: In the event, nothing. Had I waited around for longer it might have got irritating but the situation was dealt with swiftly and professionally.
review from
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10.0
Pros: Very friendly and helpful staff. Nice new car. I will defiantly recommend them . I will be renting from them again!
Cons: My holiday ended and I had to give the car back!
review from
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8.0
Good service convenient location.
Pros: I liked not having to drive the the airport to pick up a car the Dartmouth location was really convenient. The service at the desk was attentive and efficient.
review from
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8.4
Lost a few hours on rental but you guys where grea
Pros: Little trouble along the way with car but you guys where awesome. Service was great
review from
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8.0
Pros: The rental agents were all very nice and helpful. The deal we got was an excellent value. They also really helped us out by giving us a lift to the bus terminal with all our luggage so we could get public transportation to the airport. The rental agent reduced the cost of our rental by 15% because the change oil prompt came on preventing us from reading the odometer for most of the trip (making navigation difficult). We didn't have reliable cell phone coverage, so we couldn't use our phones to navigate, so this was a real problem.
Cons: The car smelled of cigarettes. The car had a digital dashboard, and the change oil light came on 4 days into a 3-week trip. This oil change light prevented us from being able to see the kilometer reading, making navigation difficult at times since we couldn't determine our distance between points. We also worried we were doing damage to the car's engine. We also got a message from the rental agency that our car had been sold and to bring it in at our earliest convenience. We were in an area with sketchy cell/wifi service and also at the furthest possible point away. Finally, we were able to relay that we couldn't return promptly, and the rental agents were understanding.
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