Copenhagen Car Rentals

Cons: wait in Copenhagen station

Cons: Damage to windshield, more damage than usual to the exterior of the car (they did note this when I picked it up), no windshield wiper fluid, the electronics set to Spanish, uncomfortable seating in front seats. Drop off was a joke: I had to hand over the key to a guy in an Avis minibus, in the parking lot. I was worried I was handing it over to a thief. No receipt or anything either.

Cons: Nothing

Cons: The overall size was somewhat of an issue. The car was advertised as a mini-van, yet was really not much bigger than a Prius or a mid-size hatchback. The advertisement also said that it would hold 7 passengers and 3-4 bags, but that was nearly impossible. Luckily we only had five passengers, otherwise our luggage would not have fit the car.

Cons: The Audi A4 nav system was a bit too complex and the engine shut off feature is annoying in traffic. The one problem was we were not provided proper paperwork such as insurance, so it was fortunate that the car did not impounded as Belgium is very strict on this.

Cons: Dropping off after hours was a bit confusing, but I was thankful they offered a key drop, considering their office closed at 2pm.

Cons: I booked a car using KAYAK website, providing all required information, including where I live. When I went to pick up the car, I discovered that different conditions are applied if you reside in the same country where you are renting the car. E.g.: 100 km/day instead of unlimited, higher price than agreed, etc. Ok, It was written in the terms and condition (a very long document....). But kayak site, AFTER collecting my data (including where I live), showed me a specific price and specific condition, different from the real ones. Kayak took my money but didn't provide me the service !!!!

Cons: The woman at the shop was unfriendly and she did not give us all the necessary information.

Cons: Waited 1h at pickup

Cons: I was informed that because I reserved "via a broker" my extra insurance would not be recognized by Europcar. Luckily I had no incidents.

Cons: The drop off was tough as there is no sign from Oslo airport even by Google map I couldn't find it.