Pick-up location | Copenhagen |
---|---|
Car types | Compact, Compact station wagon, Economy, Intermediate, Intermediate SUV, Intermediate station wagon, Luxury, Premium, Premium station wagon, Standard station wagon |
Rental locations | 29 |
Airport locations | 9 |
Popular agencies | Sixt, Avis, Europcar |
Economy | C$ 38/day |
Compact | C$ 36/day |
Intermediate | C$ 84/day |
Premium | C$ 235/day |
Luxury | C$ 183/day |
Compact station wagon | C$ 62/day |
Standard station wagon | C$ 93/day |
Intermediate station wagon | C$ 93/day |
Intermediate SUV | C$ 93/day |
Premium station wagon | C$ 335/day |
10.0
Excellent
5 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
8.0
4 locations in Copenhagen
Filters
Show reviews that mention
Reviews
8.0 Excellent
Aug. 2018
Pros:
The staff was extremely helpful, and very friendly. It seems like they did everything they could to help us get into an available car that they had.Cons:
I had rented a large seven person van through the kayak website, unfortunately they did not have a large seven passenger van. We had to cram every piece of luggage that we had into a five person station wagon. It was a bit tight. I don’t know if I blame kayak, or the Hertz rental place.8.0 Excellent
Sep. 2017
Cons:
Never received my e-mail receipt for the rental as promised. They couldn't issue one at the counter when the car was returned. I did have them go to the car, review check it out for any issues which they did and and got a clean bill on the returned car. I had them sign the agreement stating so....but still no e-mail of final bill.10.0 Excellent
Aug. 2017
Pros:
I booked my rental for the correct day, wrong month. Pre-paid through Kayak. They laughed with us and said not to worry about it - they had a car and it was fine. Didn't charge us a thing, gave us great driving advice (red always means stop, for example) and gave us a discounted way to cross bridges. And the car was new, clean, and fun to drive.Cons:
What's not to like? Best car rental experience of my life!9.2 Excellent
Jul. 2016
Pros:
Thank you for the nice clean car and brand new.Cons:
The drop off was tough as there is no sign from Oslo airport even by Google map I couldn't find it.10.0 Excellent
Oct. 2021
8.0 Excellent
Aug. 2018
Pros:
The staff was extremely helpful, and very friendly. It seems like they did everything they could to help us get into an available car that they had.Cons:
I had rented a large seven person van through the kayak website, unfortunately they did not have a large seven passenger van. We had to cram every piece of luggage that we had into a five person station wagon. It was a bit tight. I don’t know if I blame kayak, or the Hertz rental place.8.0 Excellent
Sep. 2017
Cons:
Never received my e-mail receipt for the rental as promised. They couldn't issue one at the counter when the car was returned. I did have them go to the car, review check it out for any issues which they did and and got a clean bill on the returned car. I had them sign the agreement stating so....but still no e-mail of final bill.10.0 Excellent
Aug. 2017
Pros:
I booked my rental for the correct day, wrong month. Pre-paid through Kayak. They laughed with us and said not to worry about it - they had a car and it was fine. Didn't charge us a thing, gave us great driving advice (red always means stop, for example) and gave us a discounted way to cross bridges. And the car was new, clean, and fun to drive.Cons:
What's not to like? Best car rental experience of my life!9.2 Excellent
Jul. 2016
Pros:
Thank you for the nice clean car and brand new.Cons:
The drop off was tough as there is no sign from Oslo airport even by Google map I couldn't find it.6.0
Good
8 reviewsCleanliness
6.5
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
5.0
One location in Copenhagen
Filters
Show reviews that mention
Reviews
2.0 Mediocre
May 2021
Cons:
We signed up for a deal through KAYAK that specified a certain price and that there is unlimited milage included. After the booking confirmation we got a call from Avis saying the deal is not possible and brought up different terms and conditions that we agreed on.8.0 Excellent
Aug. 2017
Pros:
Fast serviceCons:
NA8.4 Excellent
Jul. 2016
Pros:
Pick up was easy, given good advice on tolls, nice car.Cons:
The Audi A4 nav system was a bit too complex and the engine shut off feature is annoying in traffic. The one problem was we were not provided proper paperwork such as insurance, so it was fortunate that the car did not impounded as Belgium is very strict on this.10.0 Excellent
Jun. 2022
8.0 Excellent
Apr. 2022
4.0 Okay
Dec. 2021
2.0 Mediocre
May 2021
Cons:
We signed up for a deal through KAYAK that specified a certain price and that there is unlimited milage included. After the booking confirmation we got a call from Avis saying the deal is not possible and brought up different terms and conditions that we agreed on.8.0 Excellent
Aug. 2017
Pros:
Fast serviceCons:
NA8.4 Excellent
Jul. 2016
Pros:
Pick up was easy, given good advice on tolls, nice car.Cons:
The Audi A4 nav system was a bit too complex and the engine shut off feature is annoying in traffic. The one problem was we were not provided proper paperwork such as insurance, so it was fortunate that the car did not impounded as Belgium is very strict on this.5.9
Okay
2 reviewsCleanliness
3.9
Comfort
5.9
Pick-up/Drop-off
5.9
Value for money
5.9
One location in Copenhagen
5.5
Okay
11 reviewsCleanliness
7.6
Comfort
6.7
Pick-up/Drop-off
5.9
Value for money
5.1
2 locations in Copenhagen
Filters
Show reviews that mention
Reviews
7.2 Good
Aug. 2019
Pros:
The process is fast.Cons:
Refund of deposit not flexible. I need to send an email to give information. Should have returned to my Union Pay automatically.8.8 Excellent
Mar. 2019
Cons:
Had to pay for parking on the street since we brought it back after the shop was closed, and the cup holders had a bit of something sticky in them but otherwise was good10.0 Excellent
Mar. 2019
Pros:
All good. Thanks guys.7.2 Good
Jul. 2017
Pros:
car was nice; people were nice; no waitCons:
I was informed that because I reserved "via a broker" my extra insurance would not be recognized by Europcar. Luckily I had no incidents.10.0 Excellent
Mar. 2022
6.0 Good
Nov. 2021
3.9 Mediocre
Oct. 2021
2.0 Mediocre
Jun. 2021
Cons:
Customer experience6.0 Good
Jun. 2021
Pros:
Staff was helpful at pickup but gave no instructions on drop off.Cons:
They failed to inform us that if you dropped off after 5 o’clock you had to pay for overnight parking and there is no where to drop off. You have to pay for public parking. That made the rental extremely expensive for what we got. Very disappointing.7.2 Good
Aug. 2019
Pros:
The process is fast.Cons:
Refund of deposit not flexible. I need to send an email to give information. Should have returned to my Union Pay automatically.5.4
Okay
26 reviewsCleanliness
9.4
Comfort
6.9
Pick-up/Drop-off
4.4
Value for money
6.4
3 locations in Copenhagen
Filters
Show reviews that mention
Reviews
2.0 Mediocre
Jun. 2022
2.0 Mediocre
Jun. 2022
4.4 Okay
Dec. 2019
Pros:
The staff was helpfull even though our reservation was booked incorrectly.Cons:
The website could specify Danish resident fees different from tourist s.4.4 Okay
Oct. 2019
Cons:
Rep who checked in was horrible. 8 times I told him that I had Ins coverage with my credit card benefits. Each time he refused and charged me anyway. At one time he said the res wasn’t theirs, other time he said I could leave. Unbelievably poor service and misleading info. Please report this guy to execs... he needs to go or be retrained. I would go with a different co.6.8 Good
Jan. 2019
Pros:
Car that we got at the end was great. Return was smooth and quick.Cons:
Confusion, misinformation first day and no car for winter conditions in Sweden, no money back. I had to call Sixt headquarter to sort it out. Car was provided next day. Maybe I should inform to get car with winter tires, although all other rentals I asked had them as standard. My problem is the communication at the branch. Next time I will go with a different car rental.2.0 Mediocre
Oct. 2018
Cons:
If y heave only debit card whit money for guarantie mie give me the car. Last years Avis give me stiu seame card.2.0
Mediocre
16 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
4.0
Value for money
2.0
One location in Copenhagen
Filters
Show reviews that mention
Reviews
2.0 Mediocre
Feb. 2021
Pros:
That the car smelled like newCons:
The staff was not friendly. The cars Bluetooth kept making static noises. Gas tank was extremely over priced. Car was overpriced.6.0 Good
Sep. 2018
Cons:
Hi, I was charged much more than I should have. What should I do? Who do I have to mail? Thank you in advance9.2 Excellent
Aug. 2017
Pros:
the car was in a higher class of the order the staff was nice and helpfulCons:
I ordered the car for 9 am, got it only at 10 am I needed to pay for the parking at drop off10.0 Excellent
Aug. 2017
Pros:
quick check in and out. Friendly staff.Cons:
zilch9.6 Excellent
Aug. 2017
Pros:
Condition of vehicles! I took two cars and both were brand new! Great!8.4 Excellent
Jul. 2017
Pros:
Clean car in good condition (Open Adam with less than 6000km). No problem encountered during our week (driven for over1500km)Cons:
Waited 1h at pickupFLIZZR
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
4 locations in Copenhagen
Filters
Reviews
9.2 Excellent
Apr. 2018
Pros:
Friendly staffs, quick and easy pickup and drop offCons:
Nothing9.2 Excellent
Apr. 2018
Pros:
Friendly staffs, quick and easy pickup and drop offCons:
NothingSunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
5 locations in Copenhagen
keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Copenhagen
YourRent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Copenhagen
One location in Copenhagen
International
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Copenhagen
Thrifty
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Copenhagen
Locations in Copenhagen
Hertz Kastrup Lufthavn
+45 33 17 90 30
Filters