Recent Reviews
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- Negative
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5.2
not nice service
Cons: the car was not clean, we found empty cans of coke. the waiting time was too long, the queue was big. I rented cars in other companies and I don't recall to be charge 20'000 CZK as deposit. I will not use budget again in Prague
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9.6
Easy and convenient
Pros: Nice staff, convenient location
Cons: It was hard to find the budget office inside the station. Directions would have been helpful.
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2.0
Terrible and unfriendly service
Cons: We had to wait an hour to be attended. Only to be told we had to give an 800 euro deposit and that it had to be from the same card as the driver. Otherwise no car. As my wifes card didn't work, i had to use mine and as i didn't wish to drive , Ihad to pay another 35 euros for extra driver. Will not use again as the service is terrible and not very budget in the end.
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9.2
Ratings aren’t fair!
Pros: It was easier to get a car with Budget in Prague than any city in the states. Checking in was very quick and the gentleman went over directions several times to make sure we understood. The car was extremely clean and drove well. Super efficient way to travel the countryside. So glad we went with Budget!
Cons: we had a difficult time reaching their office, but it was only to check on times.
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2.0
I did not get the car
Pros: Nothing to like here.
Cons: No service for my money. Plus trouble, had to quickly get myself a car from elsewhere. This due to unforeseen technical issues with my bank card. Don't know what was really wrong with it, there was high enough balance. Surprisingly big deposit though. Finding the Budget office was also very hard.
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10.0
Pros: 1 day rental in Prague without problem. Nice staff.
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7.6
Cons: It was very hard to find the office in the train station, they need some better signage.
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10.0
Pros: Very nice overall experience
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2.0
Cons: Car was dirty. Price was higher than reservation
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7.6
Pros: The car was clean and new.
Cons: Working with the front desk took a long time. I had requested a manual transmission, but I received an automatic.
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7.6
Rude staff
Pros: The returning of the car was easy and professional with help from the staff there.
Cons: No one ever greeted when entering the office even after I said "Good afternoon". One of the members of the staff didn't even looked at me after I asked him a question. Overall the staff was very unfriendly and I will consider other options when renting from Budget again.
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10.0
Budget at Prague Airport exceeded my expectations!
Pros: We saw a great deal on Kayak for Budget and thought it might be too good to be true. It wasn't. We got a free upgrade on arrival and the car made traveling with my wife and baby around Central Europe easier.
Cons: Only suggestion I can think of is if there would be a way to pay and register for the toll vingettes for other countries through the rental car pick up.
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9.6
Easy and convenient
Pros: Nice staff, convenient location
Cons: It was hard to find the budget office inside the station. Directions would have been helpful.
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9.2
Ratings aren’t fair!
Pros: It was easier to get a car with Budget in Prague than any city in the states. Checking in was very quick and the gentleman went over directions several times to make sure we understood. The car was extremely clean and drove well. Super efficient way to travel the countryside. So glad we went with Budget!
Cons: we had a difficult time reaching their office, but it was only to check on times.
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10.0
Pros: 1 day rental in Prague without problem. Nice staff.
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10.0
Pros: Very nice overall experience
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10.0
Budget at Prague Airport exceeded my expectations!
Pros: We saw a great deal on Kayak for Budget and thought it might be too good to be true. It wasn't. We got a free upgrade on arrival and the car made traveling with my wife and baby around Central Europe easier.
Cons: Only suggestion I can think of is if there would be a way to pay and register for the toll vingettes for other countries through the rental car pick up.
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7.6
Cons: It was very hard to find the office in the train station, they need some better signage.
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7.6
Pros: The car was clean and new.
Cons: Working with the front desk took a long time. I had requested a manual transmission, but I received an automatic.
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7.6
Rude staff
Pros: The returning of the car was easy and professional with help from the staff there.
Cons: No one ever greeted when entering the office even after I said "Good afternoon". One of the members of the staff didn't even looked at me after I asked him a question. Overall the staff was very unfriendly and I will consider other options when renting from Budget again.
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5.2
not nice service
Cons: the car was not clean, we found empty cans of coke. the waiting time was too long, the queue was big. I rented cars in other companies and I don't recall to be charge 20'000 CZK as deposit. I will not use budget again in Prague
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2.0
Terrible and unfriendly service
Cons: We had to wait an hour to be attended. Only to be told we had to give an 800 euro deposit and that it had to be from the same card as the driver. Otherwise no car. As my wifes card didn't work, i had to use mine and as i didn't wish to drive , Ihad to pay another 35 euros for extra driver. Will not use again as the service is terrible and not very budget in the end.
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2.0
I did not get the car
Pros: Nothing to like here.
Cons: No service for my money. Plus trouble, had to quickly get myself a car from elsewhere. This due to unforeseen technical issues with my bank card. Don't know what was really wrong with it, there was high enough balance. Surprisingly big deposit though. Finding the Budget office was also very hard.
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2.0
Cons: Car was dirty. Price was higher than reservation
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