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Pick-up truck |
6.8
Good
136 reviewsCleanliness
7.2
Comfort
7.5
Pick-up/Drop-off
6.5
Value for money
6.7
2 locations in Venice
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Reviews
10.0 Excellent
Jun. 2021
2.0 Mediocre
May 2021
Cons:
Tried to call 4 different Budget numbers first morning line would Say connecting to an agent and then disconnects very frustrating. The car smelled like weed/smoke when we picked it up. Came back 20 min after pickup to let the agent know. She said she would note it on account. I asked about a later check in she said if I was later then 1:25 I would be charged full day 47.00 base rate. So we decided we would pay extra. My husband wanted another car it was that strong , but I didn’t want to wait. Next drop off was a mess two workers told us differently on drop off I instructions. Left keys on car, take my paperwork and no one looked over car with us there which I wanted to because they was no damage and full tank. They said I d get email haven’t yet. Looked on pending charges and it’s way over amount..... never agaon. Want explanation of why it’s soooo much pending4.0 Okay
Apr. 2021
Cons:
Clerk at Sarasota airport was very run. Had to find a ride from the budget that was not on site. Have never traveled where there was no shuttle. Very poor customer service2.0 Mediocre
Mar. 2021
Cons:
We ordered a pickup, but were given a dirty small hundai. The small suv was dirty, stunk, and was only ¾ full of gas.10.0 Excellent
Feb. 2021
Cons:
Pick up was off site from airport. Not a big deal. Nice lady let us change drop off to the airport which was a huge deal for us. Usually use Hertz but will use budget moving forward.5.2 Okay
Aug. 2020
Pros:
NothingCons:
If you gave me the car I reserved6.4
Good
112 reviewsCleanliness
6.6
Comfort
6.8
Pick-up/Drop-off
6.4
Value for money
6.6
2 locations in Venice
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10.0 Excellent
May 2021
Pros:
Drop off was easy, staff was friendly and helpful, and I got an amazing deal!10.0 Excellent
May 2021
Pros:
Very friendly and easyCons:
Really nothing8.0 Excellent
Apr. 2021
Pros:
Staff was great - location nearbyCons:
Small lot to return cars after hours - hard to figure out.8.0 Excellent
Apr. 2021
Pros:
It was a good value! It beat the overpriced rates of Enterprise that are taking advantage of the tourists and locals in Venice, Florida. I drove 40 miles to get this Rental, and it was worth it.Cons:
Staff was Great, but you need to get a drop box for rental keys for after hours and weekends.4.0 Okay
Apr. 2021
Pros:
Original price was good but the tire went flat and had to call a wrecking service ($65). When he came he found that the spare was flat. Had to take tire to be fixed ($21). Had to take a taxi from airport to rental location and from rental location back to the airport ($35 + tip each way=$80). Extra $165. We lost a day of vacation when tire was flat and 2 1/2 hours waiting for tire to be repaired plus time getting to and from rental location which was approx. 10 miles in the opposite direction of where we were staying when we passed a Hertz location about 5 min. from where we were staying on the way to the place our reservation was made for us. Was told when I made reservation that we could be picked up from the airport.Cons:
All of the above was a dislike PLUS the guy who was there was NOT personable or professional.2.0 Mediocre
Apr. 2021
Pros:
NothingCons:
They had no cars and would not honor my reservation and left me stranded with no apologies6.3
Good
36 reviewsCleanliness
6.3
Comfort
7.7
Pick-up/Drop-off
6.7
Value for money
6.7
3 locations in Venice
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3.9 Mediocre
Jun. 2021
10.0 Excellent
Jun. 2021
Pros:
Representative was not pushy about buying insurance coverage, or prepayment for fuel.2.0 Mediocre
Apr. 2021
Cons:
Booked a convertible it confirmed. Got there and they didn't have a convertible because on was returned earlier that day with damage. They could have called or emailed before I paid to Uber to the dealership. The woman that was helping was insanely abrasive and rude about it instead of apologetic. I understand things happen but I absolutely should have been notified before my reservation time plus she did not need to be so abrasive about it. Apologetic and calm if the way she should have approached it. I am extremely unsatisfied and will not book again.2.0 Mediocre
Apr. 2021
Cons:
Do not be late! This store closes at 5:00PM. Our daily rental rate increased dramatically when we picked up the next morning.7.2 Good
Apr. 2020
Pros:
original drop off location changed but I found the new on OKCons:
The car didn't have blue tooth and if I hadn't had a speaker with me, I would not have been able to play anything on my phone. Hum10.0 Excellent
Mar. 2020
Pros:
The entire process was super easy. Highly recommend.Cons:
Really nothingAvis
6.3
Good
45 reviewsCleanliness
6.5
Comfort
6.6
Pick-up/Drop-off
6.0
Value for money
6.0
2 locations in Venice
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Reviews
2.0 Mediocre
May 2021
Cons:
One of the worst car rental experiences2.0 Mediocre
May 2021
Cons:
When we got there they did not have our truck. Two others had reservations for trucks as well. The lady said she didn't know when they might get any trucks...why was the reservation allowed to be booked if no trucks? Bait and switch at its finest. Never renting from Avis again.6.0 Good
Mar. 2021
Pros:
Easy pickup and drop off!Cons:
Car was not as clean as I expected it to be. Windshield was dirty on the inside and it wasn’t vacuumed very good. Kind of felt funny turning it in in that condition even though I only rented it for 2 days and only drove it on of them.10.0 Excellent
Jan. 2021
Pros:
The staff at Venice was great. As was the drop off in Miami. I will be going back to Avis.Cons:
No notable shortcomings.8.0 Excellent
Jun. 2020
Pros:
Pickup staff was good. Drop-off quick and easy.Cons:
Car condition at pickup could have been handled better. Passenger side had been sideswiped from front to back when I picked it up. This was not conveyed completely and correctly. Person at pick-up didn’t seem to have the documented condition in the record. Also gas cap was very broken when I picked it up.3.2 Mediocre
Mar. 2020
Cons:
Car was filthy. Pickup was a $30 cab ride from airport, not at airport. Car had damaged windshield and no washer fluid.Thrifty
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Venice
Most popular car type | Mini |
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