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Kitchener Car Rentals

Sat 18/2 Pick-up
Noon
Sun 19/2 Drop-off
Noon
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Kitchener car rental reviews and directory

Enterprise
Car rental reviews:
Good (6.3, 6 reviews)
Car rental locations in Kitchener:
2 locations
Enterprise
Locations in Kitchener
2959 King St E
+1 519 893 6800
296 Victoria St N
+1 519 772 0888
  • 6.0
  • 7.0
  • 6.3
  • 5.7
  • 6.7
Recent reviews
10.0 Excellent
18 Aug 2016
Pros: Excellent customer service. Good car.
2.0 Poor
6 Aug 2016
Did not get the full size car that I paid for
Cons: I paid for a full-size car, which Enterprise advertised as Nissan Altima or similar. Enterprise gave me a Hyundai Elantra. One day after I returned the car to Enterprise, I rented a MID-SIZE car from Alamo in another city. I got the same Hyundai Elantra. Obviously, Alamo agrees with me that Hyundai Elantra is NOT a full-size vehicle. I feel Enterprise cheated me.
9.6 Excellent
30 Aug 2016
Greatest service
Pros: Car
Cons: N/A
4.4 Okay
6 Dec 2016
Enterprise rent a car put me on a do not rent list
Pros: Nothing
Cons: When I arrived to pick up my rental I was informed that I had an outstanding balance from 2014 and that I have been placed on a "do not rent" list. This was extremely embarrassing and the farthest from the truth as I paid for my rental in full. I had to get my fiancé to rent the car and take the weekend off of work to drive me. I have never been so sure that I will never rent from Enterprise EVER again and I will be sure to inform my friends, family and co workers of what I experienced.
3.6 Mediocre
30 Dec 2016
Won't rent again from enterprise.
Pros: We decided to make our holiday travelling more comfortable by renting a minivan. We found good pricing at enterprise so we gave it a shot. The van was actually pretty nice except that it had a strong smokey smell to it and they have no other vans to offer at the time. It was my first time renting a vehicle, and I did not think to put a second driver on the car. I ended up getting sick over Christmas and unable to drive. Enterprise was closed over the holidays from Saturday to Monday - which is an extremely long time for a retail company of any kind to close, at the busiest time of year. We called customer support to add my brother as a driver but they refused, as you apparently can only do so at a enterprise branch - but they were all closed for days!!! They would do nothing for us in the circumstance, we were stuck for 5 nights unable to drive the van and be properly insured. I understand that there are policies in place for a reason, but it's disappointing that a company would lack customer service in emergency situations. It strikes me as odd to rent vehicles during times of closure, where customers are unable to be helped for 5 nights.
8.4 Excellent
10 Jan 2017
Pros: Friendly ,helpful staff.No hiďden charges and no hard sell for insurance and extras Fast service. Would come back.
Cons: Car was not cleaned up both interior and exterior. Not that bad inside but needed a wash outside. Even a quick car wash and interior wipe would have bee nice
Budget
budget
Car rental reviews:
Okay (4.2, 2 reviews)
Car rental locations in Kitchener:
3 locations
Budget
Locations in Kitchener
160 Weber Street South
+1 519 749 7912
31 Manitou Drive, Unit 1
519-578-5900
696 Fairway Road South Unit 2
+1 519 893 6282
  • 4.0
  • 5.0
  • 6.0
  • 3.0
  • 3.0
Recent reviews
6.4 Good
30 Aug 2016
Okay
Pros: They have fun cars. You don't see turbocharged cars too often at other agencies.
Cons: They just hand you the keys, no car walk around with the customer is done. On returning the car I walked into the office and very audibly said good afternoon directly to the face of the customer service gentleman who was busy typing he didnt return the greeting plus took close to a minute to acknowledge me. At other agencies I would have immediately recieved an acknowledgement. Customer service and manners are a big deal for me. The exterior and interior of the office are also badly in need of some sprucing up. The car was also pricey compared to other rental agencies in the area.
2.0 Poor
11 Oct 2016
rude staff
Pros: car is ok. nothing special
Cons: rude, arrogant staff
Alamo
alamo
Car rental locations in Kitchener:
1 location
Alamo
Locations in Kitchener
926 King Street East
+1 519 742 5814
Avis
avis
Car rental locations in Kitchener:
1 location
Avis
Locations in Kitchener
696 Fairway Road Unit Two
+1 519 893 1110
Dollar
dollar
Car rental locations in Kitchener:
1 location
Dollar
Locations in Kitchener
652 Fairway Road S
519-893-5210
National
national
Car rental locations in Kitchener:
1 location
National
Locations in Kitchener
926 King Street East
+1 519 742 5814
Thrifty
thrifty
Car rental locations in Kitchener:
1 location
Thrifty
Locations in Kitchener
652 Fairway Road South
(519) 893-5210
8 travellers who rented a car in Kitchener gave the car agency they used an average rating of 5.8

Car Rental Locations in Kitchener

Kitchener
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