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Merida Car Rentals

Sun 22/1 Pick-up
Noon
Mon 23/1 Drop-off
Noon
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Merida car rental reviews and directory

Budget
budget
Car rental reviews:
Okay (5.7, 10 reviews)
Car rental locations in Merida:
2 locations
Budget
Locations in Merida
56a #451 Local 6 Colon
+52 555 458 8580
Merida International Airport
+52 555 458 8580
  • 5.8
  • 6.4
  • 6.4
  • 5.8
  • 6.0
Recent reviews
8.0 Good
4 Jan 2017
Return was swift
Pros: Prompt return and got a ride to the nearby airport
Cons: Nothing
5.2 Okay
23 Aug 2016
Budget Mérida
Pros: This August (2016) was my third time renting from Budget Mérida. The first time we rented from here in 2013, the service was good. They picked us up at the airport and helped us with our luggage. The driver even took two trips since it was four of us and our luggage and we wouldn't fit in the sedan he had brought to pick us up with. So he took us to the Budget office which wasn't far from the airport. It is almost literally across the street. The car, a Nissan Tiida, was clean and had decent features such as an auxiliary jack. The employees helping us were friendly and explained the rental policies and insurance policies. They even gave us some tourist magazines with maps to explore the area. Overall, it was a good experience with Budget.
Cons: The second time (2014) we rented from Budget Mérida, we reserved our car, online on Kayak, a few weeks before our trip. When we arrived, we had to get to the office ourselves. Once at their office we were told that we hadn't actually reserved a car and that there were no cars available for renting. We were disappointed but we chalked it up to a computer error or something. We rented a car at a different rental agency. The third time (August 2016) we rented a car from Budget Mérida, we had a reservation for a car at 8:00 AM but didn't get to their office until noon. They told us that since we did not make it there within an hour of the original reservation, our original reservation was cancelled and we had to make a new one. The car we ended up getting, a Renault sedan, was dirty and we ended up paying way more than we would of payed with our original reservation. Both times we rented from Budget Mérida our final cost was higher than the cost stated when booking with Kayak, so be aware of that.
10.0 Excellent
7 Nov 2016
Pros: la atención de su personal y lo bien mantenido que están las unidades
10.0 Excellent
11 Nov 2016
Great service
Pros: The car was great and the service was great
4.4 Okay
12 Dec 2016
Pros: Drop off was easy to find near the airport and staff was efficient and friendly.
2.0 Poor
4 Jan 2017
Out of cars
Pros: Arrive at my destination when to the rental company give my reservation number and they told me that they didn't have any car left very frustrated needed to find a other car rental company never use them again and kayak didn't do any thing to help me.
3.2 Mediocre
27 Sep 2016
Too late, 25$ more for insurance
Pros: Write on the door : open at 7:00am. Have wait until 8:30 to see someone, i get the car at 9:00. Moreover, my crédit card offer me an insurance for car rental. But impossible to get the carvwith it, need to pay 25$ a day for minimal budget insurance !
2.0 Poor
12 Dec 2016
Bait and Switch!! Beware!!!
Cons: Don't be fooled by crazy low prices. When you go to pick up the car they will not let you leave unless you buy their third party liability, even if your credit card covers collision internationally and your car insurance covers third party liability internationally. The insanely cheap prices are a bait and switch tactic and your actual rate could be 5 to 10 times as much as quoted.
2.0 Poor
10 Jan 2017
Rented to another person ......
Cons: Booked 3 weeks in advance and got there The car was rented to somebody else . With plane delays in December , I show up to the Budget rental place 3 hours after .....and couldn't get any help from the employee . He said 15 persons tomorrow won't get their car either. How come a company like BUDGET can play like this with customwers ? Traveled 12 hours from France to don't get my car Not nice at all
10.0 Excellent
12 Jan 2017
great car and quick services
Pros: I was given practically a new car and have no problem driving for several days. I do buy full insurance from them to be safe even my credit card claims covering some of them because the total price is cheap enough.
Payless
payless
Car rental reviews:
Poor (2.0, 5 reviews)
Car rental locations in Merida:
3 locations
Payless
Locations in Merida
Av.Itzaes Esq Con Circuito Cln
+52 999 176 6202
Calle 56a #451 Por 33 Y 33a
+52 999 925 8283
Calle 60 No. 427 Por 57 Y Col
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Poor
12 Jan 2017
no car
Pros: Nothing. Terrible.
Cons: I had reserved a car from 10am. We turned up at 11.20am to find that they had rented out all their cars and had none left. We then had a mad panic trying to find another car to rent from another rental at the busiest time of year - eventually found one and had to pay twice as much for it. I actually blame Kayak as much because they should have made clear that 10am meant 'pick up the car at 10am on the dot otherwise they may rent out your car'.
2.0 Poor
12 Oct 2016
Worst customer service experience EVER !
Cons: We arrived to the rental office and the process to rent the vehicle took +2 hours... First they couldn't find our reservation, then they asked us to show the info for our reservation which we presented via the confirmation email from Kayak but they stated that they needed a printed confirmation (which really didn't make much sense)... We finally convinced them to accept our emailed reservation and of course the rate "could not be honored"... They stated that the rate listed on the confirmation was oniy for the reservation, which really didn't make sense for us... We ended up paying a rate that was 300% higher... In addition to this, we had called the rental office as soon as we made the booking and asked for a car seat for our 1 year old baby boy, for which they mentioned that they had 3 available and it should not be a problem... Of course when we asked for the car seat they didn't have any available and the person stated that they hadn't seen any car seat availability in several months... After all the different card swipes, rate charges, deposit, document signing, opening of vouchers, etc... We came to find out that they actually didn't even had the type of vehicle that we had booked... They could only rent us a "similar" type of vehicle that wasn't even in clean conditions and that when we checked the dashboard the fuel tank was COMPLETELY EMPTY ! Customer service rep responded with a "oh you should be ok to make it to the gas station" completely forgetting the fact that I'm traveling with my 7 months pregnant wife and a 1 year old baby... Anyway, we made it work as we were pretty much against the wall since we had already planned a few tours and visits to different parks and sights in the area... Then finally when the time came to return the vehicle we kept calling the office to ask if we could return this to an office that the company had that was literally two blocks away from our hotel and we couldn't get a hold of anybody... We went to the office near us in person and were told to go return the vehicle at the other location in order to close our outstanding account... When we went to the office to return the vehicle we were told that an additional full day was going to be charged as the vehicle needed to be returned before 10 am, but how are we supposed to know that ? The info is mentioned on the rental document but of course in super fine print... We honestly think that the customer service reps should provide the courtesy of mentioning this at time of pickup... What made it worse was that while we were going thru all this process we saw a pile of documents with rental info from other customers where they had made the return to be right before the closing schedule for the rental office... Again WORST CUSTOMER SERVICE EXPERIENCE EVER !! The problem now is that this situation makes us think that Kayak does not validate the quality of the service that is provided by its partners, and this makes us not want to ever use Kayak again !
2.0 Poor
1 Jan 2017
left without a car
Cons: Payless was closed and did not answer calls when we arrived. we were forced to search for another vehicle at 8:00pm on christmas eve..
2.0 Poor
9 Jan 2017
Payless? Pay nothing because they don't have any c
Pros: Nothing.
Cons: Travelled for 3 hours by 2 taxis and a bus to get to the branch after making a reservation through Kayak. When we arrived they said they didn't have our reservation - and worse than that, they didn't have any cars available whatsoever. To be fair to the guy behind the desk, he did suggest we try next door, but it was a bit of a dodgy set up and the only car they had was an old banger. He also suggested Unirent, which we ended up walking to and using instead. I would definitely recommend using Unirent in Merida - very professional and helpful, and the car was great.
2.0 Poor
8 Jan 2017
No car available
Pros: Even when I had a reservation, when I got there they had no car to give me. I ended up with no car for my vacation. Terrible experience!!!
Alamo
alamo
Car rental reviews:
Good (7.4, 2 reviews)
Car rental locations in Merida:
2 locations
Alamo
Locations in Merida
Ave Aviacion 843 Local 3
+52 999 946 0702
Ave. Colon Y Calle 60
+52 999 920 1908
  • 7.3
  • 8.7
  • 8.7
  • 7.3
  • 9.3
Recent reviews
10.0 Excellent
23 Sep 2016
Alamo car rental......
Pros: Spent three wonderful days in Merida Yucatan, visited surrounding ruins. 4 th day went to Alamo and inles than 15 minutes we were on our way to visit other towns and Mayan ruins, all the way to Tulum. The car was in great shape, clean and consumed little gas. THe roads were in excellent shape. It was difficult no to go above the speed limit, but thank God we did as there were several radar police on the roads...
Cons: TUlum and the coast hotels are wonderful, drove up to Playa del Carmen and like other BIG resorts it was crowded polluted and we left as soon as we could. Cancun, forget it, overdeveloped tourist trap... Totally destroyed nature....what a shame... GOt back to Merida on time and again very efficient in our cur car return, about five minutes.... WOuld not think twice about using them again....
4.8 Okay
27 Mar 2016
Pros: They didn't honor the reservation when we arrived.
National
national
Car rental reviews:
Good (7.6, 2 reviews)
Car rental locations in Merida:
3 locations
National
Locations in Merida
Av.colon Con Avenida
+52 999 920 7722
Merida Airport
+52 999 946 0417
Street 60 486
+52 999 923 2493
  • 7.0
  • 9.0
  • 9.0
  • 6.0
  • 7.0
Recent reviews
10.0 Excellent
28 Sep 2016
Needed to change inclusions
Pros: Agent pleasant,, car ready, short ride to depot. Agent was able to reissue the agreement at the same price with full insurance coverage. The original agreement only included mandatory liability insurance although we though we booked with collision damage waiver. Price came out the same.
Cons: This is an independent National Franchisee. We thought we were booking with National. Everything was fine however.
5.2 Okay
2 Jan 2017
Car not ready until two hours late!
Cons: Despite having a reserved car at 10:30am, we were still at the counter at 12:20pm. And they didn't have the size we had reserved. It was an incredibly frustrating part of my trip
Europcar
europcar
Car rental reviews:
Poor (2.0, 1 reviews)
Car rental locations in Merida:
2 locations
Europcar
Locations in Merida
Av.internacional Carretera Merida
+52 999 946 4900
Calle 56-a Centro 451
+52 818 340 2006
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Poor
7 Oct 2016
Total Rip Off
Cons: When I arrived the agent would not rent the car without a $200 fee for insurance that was already covered by my credit card. I did not rent the car.
Firefly
firefly
Car rental reviews:
Excellent (8.4, 1 reviews)
Car rental locations in Merida:
2 locations
Firefly
Locations in Merida
Calle 23 No309 X 30 Y 32
0180 0709 5010
Calle 56-a 451 Local 8
0180 0709 5010
  • 8.0
  • 8.0
  • 10.0
  • 6.0
  • 10.0
Recent reviews
8.4 Excellent
9 Jan 2017
Hertz's less expensive branch
Pros: Enthusiastic and attentive staff. Excellent price for the same car you'd get next door at Hertz. Check, as usual, for alternative insurance deals and you may save much more.
Cons: Damn near impossible to find. It's a little garage behind the Hertz lot. It's new and nobody knew where it was, especially from the address, since you can't see in unless you go through the Hertz yard.
Ace
ace
Car rental locations in Merida:
1 location
Ace
Locations in Merida
32nd street, 312
(999) 9281896
America Car Rental
america
Car rental locations in Merida:
1 location
America Car Rental
Locations in Merida
Calle 32 No. 312, Col. Manuel Cresencio Rejon C.P. 97000 Merida, Yuc, Mexico
(999) 928-18-96
America Car Rental
americacarrental
Car rental locations in Merida:
1 location
America Car Rental
Locations in Merida
Calle 32 No. 312, Col. Manuel Cresencio Rejon C.P. Merida, YUC, Mexico
+52 999 928 1896
Avis
avis
Car rental locations in Merida:
2 locations
Avis
Locations in Merida
Fiesta Americana Hotel - Local 1-A
+52 999 925 2525
Km 4.5 Carretera Merida Uman
+52 999 946 1524
Blueway
blueway
Car rental locations in Merida:
1 location
Blueway
Locations in Merida
Aeropuerto Manuel Crescencio Rejon
529999461323
Economy Rent a Car
economy
Car rental locations in Merida:
1 location
Economy Rent a Car
Locations in Merida
Calle 32x27 No.315
999 - 928 -1896
E-Z Rent-A-Car
ez
Car rental locations in Merida:
1 location
E-Z Rent-A-Car
Locations in Merida
Merida Yucatan International Airport
+52 998 928 1896
Hertz
hertz
Car rental locations in Merida:
2 locations
Hertz
Locations in Merida
Calle 23 # 309
+52 999 121 9717
Calle 56-a #451 Local 8
+52 999 925 7595
keddy by Europcar
keddy
Car rental locations in Merida:
1 location
keddy by Europcar
Locations in Merida
Av.Internacional Carretera Merida- Uman Km. 4.5 Apt. Manuel Cresencio
MEXRENTACAR
mexrentacar
Car rental locations in Merida:
1 location
MEXRENTACAR
Locations in Merida
Carretera Merida A Uman Km 14.5
0180 0830 6030
NU Car
nucar
Car rental locations in Merida:
1 location
NU Car
Locations in Merida
C/32 # 312 Col. Manuel Crescencio
+52 999 928 1896
Right Cars
rightcars
Car rental locations in Merida:
1 location
Right Cars
Locations in Merida
Merida Airport
Sixt
sixtrentacar
Car rental locations in Merida:
1 location
Sixt
Locations in Merida
Calle 21 N° 300
+52 999 926 7894
Sunnycars
sunnycars
Car rental locations in Merida:
4 locations
Sunnycars
Locations in Merida
Calle 23 Num. 311 Col. Manuel Cresencio Rejon
Calle 56 - A Centra 451 Int 66
Calle 60 344 Interior 4 Ave Colon
KM 4.5 Carretera Merida Uman S/N
21 travellers who rented a car in Merida gave the car agency they used an average rating of 5.1

Car Rental Locations in Merida

Car Rentals Near Merida

Merida
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