| Pick-up location | Alicante |
|---|---|
| Rental locations | 54 |
| Airport locations | 33 |
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
| Monday | 09:00 - 16:30 |
| Tuesday | 09:00 - 16:30 |
| Wednesday | 09:00 - 16:30 |
| Thursday | 09:00 - 16:30 |
| Friday | 09:00 - 16:30 |
| Saturday | |
| Sunday | 10:00 - 12:30 |
| Monday | 07:00 - 23:59 |
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
| Monday | 08:00 - 22:00 |
| Tuesday | 08:00 - 22:00 |
| Wednesday | 08:00 - 22:00 |
| Thursday | 08:00 - 22:00 |
| Friday | 08:00 - 22:00 |
| Saturday | 09:00 - 22:00 |
| Sunday | 10:00 - 18:00 |
| Monday | |
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | 07:00 - 23:00 |
| Sunday | 07:00 - 23:00 |
| Monday | 07:00 - 23:59 |
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
| Monday | 09:00 - 21:00 |
| Tuesday | 09:00 - 21:00 |
| Wednesday | 09:00 - 21:00 |
| Thursday | 09:00 - 21:00 |
| Friday | 09:00 - 21:00 |
| Saturday | 10:00 - 18:30 |
| Sunday | 10:00 - 18:30 |
| Monday | 08:00 - 23:59 |
| Tuesday | 08:00 - 23:59 |
| Wednesday | 08:00 - 23:59 |
| Thursday | 08:00 - 23:59 |
| Friday | 08:00 - 23:59 |
| Saturday | 08:00 - 23:59 |
| Sunday | 08:00 - 23:59 |
| Monday | 09:00 - 13:30 16:30 - 19:00 |
| Tuesday | 09:00 - 13:30 16:30 - 19:00 |
| Wednesday | 09:00 - 13:30 16:30 - 19:00 |
| Thursday | 09:00 - 13:30 16:30 - 19:00 |
| Friday | 09:00 - 13:30 16:30 - 19:00 |
| Saturday | 09:00 - 14:00 |
| Sunday |
Helpful staffer
Pros: Hertz staffer at Hertz was very helpful. He said he had never seen a wrong return address printed in the contract ever in his career. We had a good laugh, eventually!
Cons: Our return address comically turned out to be exclusive for motorbikes. We had to drive to a different location near the station to return the car.
Multiple calls with 15 min wait times led to dead ends. Hertz service in Spain is a disaster to say the least
Pros: Vehicle was easy to return.
Fraud
Pros: The car was fine
Cons: I took the car back undamaged. The return agent agreed that. By the time I got home the had charged me 237.54 euros for damage that never happened.
Helpful staffer
Pros: Hertz staffer at Hertz was very helpful. He said he had never seen a wrong return address printed in the contract ever in his career. We had a good laugh, eventually!
Cons: Our return address comically turned out to be exclusive for motorbikes. We had to drive to a different location near the station to return the car.
Multiple calls with 15 min wait times led to dead ends. Hertz service in Spain is a disaster to say the least
Fraud
Pros: The car was fine
Cons: I took the car back undamaged. The return agent agreed that. By the time I got home the had charged me 237.54 euros for damage that never happened.
Terrible from start to finish
Cons: This is not in the airpirt as suggested. It is a shuttle bus ride. This was the only reason we chose them Very long queues , lots of hidden extras, and we git charged for petrol because despite filling it before handing it back. They said it wasn't right on the line. We were late for our flight because of queuing so we had no choice but to pay it and run for our flight
Misleading search options
Cons: Please respond to emmamunton@yahoo.co.uk
When we booked via your site we searched the dates and airport. From here we made sure we selected the option that was listed as airport collection. When booking a car we NEVER opt for shuttle bus and would rather payer a higher price for ease of collection at the airport. We also always chose to have a full tank with a partial refund as this suits the few miles that we do. After selecting the airport pick up we went to the second page where you select your type of car and from there you end up on the final 'product'. This is pretty standard on other search engines. However, when we got to the airport we looked again at our paper work and realised that it was in fact a shuttle bus! This shuttle bus took 40 minutes to come to the airport to collect us. Not only that but the day we took the car back we were told we needed to return it with a full tank and so had to go back out and fill it! My issue isn't with Sol Mar as the actually haven't done anything wrong. My issue is with your site. Now, I don't know if you have just had a problem with your filter system or if you have done this intentionally but what happened is wrong and misleading. If we select an option for Airport collection we DO NOT then expect that you will offer us a car that doesn't match this description. This is why we only realised when it was too late. I would like to speak to someone about this please as i am not the type of consumer to go ahead and write reviews. Please contact me on the above email address. If I don't hear from you within 5 working days though I will be taking this further as you are breaking the trade descriptions act.
Terrible from start to finish
Cons: This is not in the airpirt as suggested. It is a shuttle bus ride. This was the only reason we chose them Very long queues , lots of hidden extras, and we git charged for petrol because despite filling it before handing it back. They said it wasn't right on the line. We were late for our flight because of queuing so we had no choice but to pay it and run for our flight
Misleading search options
Cons: Please respond to emmamunton@yahoo.co.uk
When we booked via your site we searched the dates and airport. From here we made sure we selected the option that was listed as airport collection. When booking a car we NEVER opt for shuttle bus and would rather payer a higher price for ease of collection at the airport. We also always chose to have a full tank with a partial refund as this suits the few miles that we do. After selecting the airport pick up we went to the second page where you select your type of car and from there you end up on the final 'product'. This is pretty standard on other search engines. However, when we got to the airport we looked again at our paper work and realised that it was in fact a shuttle bus! This shuttle bus took 40 minutes to come to the airport to collect us. Not only that but the day we took the car back we were told we needed to return it with a full tank and so had to go back out and fill it! My issue isn't with Sol Mar as the actually haven't done anything wrong. My issue is with your site. Now, I don't know if you have just had a problem with your filter system or if you have done this intentionally but what happened is wrong and misleading. If we select an option for Airport collection we DO NOT then expect that you will offer us a car that doesn't match this description. This is why we only realised when it was too late. I would like to speak to someone about this please as i am not the type of consumer to go ahead and write reviews. Please contact me on the above email address. If I don't hear from you within 5 working days though I will be taking this further as you are breaking the trade descriptions act.
| Monday | 08:00 - 21:00 |
| Tuesday | 08:00 - 21:00 |
| Wednesday | 08:00 - 21:00 |
| Thursday | 08:00 - 21:00 |
| Friday | 08:00 - 21:00 |
| Saturday | 08:00 - 21:00 |
| Sunday | 08:00 - 21:00 |
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
Most popular agency |
OK RENT A CAR |
|---|---|
Most popular car type |
Economy |
Average price |
C$ 19/day |
Good deal |
C$ 12/day |
