Recent reviews
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4.0
Cons: Cancelled this reservation
review from
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6.8
Cons: Being upfront about their prices and charges. Got the sun pass thinking it was $9.99 but it was $9.99/ day!
review from
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4.8
Pros: The price
Cons: Miss leading thst the pickup drop off is in the terminal. Had to find a ride back to airport. Drop off area had no lights on in the dark. Email with receipts sent to the wrong person. Staff left us alone in unlit parking lot as they wanted to go home.
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7.6
Cons: The check in process was a bit slow
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2.0
Pros: We never even got the car because no one answered the phone after two attempts we gave up.
Cons: Maybe answer the phone or have a voicemail that’s not a cell phone to let us know this is a legit business. I called twice and then went to rent a car from enterprise.
review from
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7.2
Pros: The staff was very acccomodating, it was right in the middle of the COVID situation, so staffing was low but Andrew was friendly and professional. Not sure how they stay in business to pay people to drive 8-10 minutes each way in a 10 seat van and charge less than the big boys right at the airport.... maybe the dirty industrial complex office space with no signs on the walls is lower overhead than the Avis/Hertz etc space. They giggled at me there when they realized I fell for the discounted rate and would be shuttled to an offsite pickup.
Cons: My issue is it was not clear when I booked this for about 25% less than other places that a shuttle van was required to drive me 4 miles outside the airport to pick the car up. The address implied it was right inside the airport. Had another traveler not called for a pickup (and I was confused for that person, who we had to turn around and go back for wasting 15 minutes more of my time) I could have sat at a bus stop in 85 degree heat until I saw the phone to call them to come. Granted it was during COVID so staffing was low and maybe the shuttle was not a continuous loop, but it is not obvious to me as a rare traveler that the address was "not exactly" AT the airport. Was the service good and the car nice, yes, but did I need the extra 20-30 minutes to drop the car off-site to save $30..... probably not.
review from
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6.4
Pros: The drop off was easy, since there was a drop box although no one was actually there at 1:30 P.M.
Cons: A little ridiculous to have a $350 hold for a standard size vehicle. By far the largest hold I've ever had. Still waiting to be credited back from the hold, 3 business days later...
review from
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6.8
Cons: Being upfront about their prices and charges. Got the sun pass thinking it was $9.99 but it was $9.99/ day!
review from
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7.6
Cons: The check in process was a bit slow
review from
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7.2
Pros: The staff was very acccomodating, it was right in the middle of the COVID situation, so staffing was low but Andrew was friendly and professional. Not sure how they stay in business to pay people to drive 8-10 minutes each way in a 10 seat van and charge less than the big boys right at the airport.... maybe the dirty industrial complex office space with no signs on the walls is lower overhead than the Avis/Hertz etc space. They giggled at me there when they realized I fell for the discounted rate and would be shuttled to an offsite pickup.
Cons: My issue is it was not clear when I booked this for about 25% less than other places that a shuttle van was required to drive me 4 miles outside the airport to pick the car up. The address implied it was right inside the airport. Had another traveler not called for a pickup (and I was confused for that person, who we had to turn around and go back for wasting 15 minutes more of my time) I could have sat at a bus stop in 85 degree heat until I saw the phone to call them to come. Granted it was during COVID so staffing was low and maybe the shuttle was not a continuous loop, but it is not obvious to me as a rare traveler that the address was "not exactly" AT the airport. Was the service good and the car nice, yes, but did I need the extra 20-30 minutes to drop the car off-site to save $30..... probably not.
review from
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4.0
Cons: Cancelled this reservation
review from
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4.8
Pros: The price
Cons: Miss leading thst the pickup drop off is in the terminal. Had to find a ride back to airport. Drop off area had no lights on in the dark. Email with receipts sent to the wrong person. Staff left us alone in unlit parking lot as they wanted to go home.
review from
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2.0
Pros: We never even got the car because no one answered the phone after two attempts we gave up.
Cons: Maybe answer the phone or have a voicemail that’s not a cell phone to let us know this is a legit business. I called twice and then went to rent a car from enterprise.
review from
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6.4
Pros: The drop off was easy, since there was a drop box although no one was actually there at 1:30 P.M.
Cons: A little ridiculous to have a $350 hold for a standard size vehicle. By far the largest hold I've ever had. Still waiting to be credited back from the hold, 3 business days later...
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