Best rates found by KAYAK users in the past 48 hours.
Pros
" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" and accomodating."(in 1049 reviews)
Cons
"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"I'll your services!"(in 256 reviews)
Reviews for Dollar in Fort Myers
Overall Rating7.4 GoodBased on 261 reviews
Cleanliness
8.1
Comfort
8.1
Overall
7.4
Pick-up/Drop-off
7.3
Value for money
7.5
Recent reviews
Traveler rating
37
31
2
24
0
0
32
Find reviews that mention:
4.0
I reserved an economy rental which was a Versa, Spark or similar. When I got there it was going to be an electric vehicle which was fine. I was only renting it for one day (six hours to be exact). The agent told me I had to bring it back full. I questioned how I was going to charge it at the airport. He told me that I would be charged a minimum fee of $35. This did not seem right to me, there is no way to circumvent this charge. I then had to up size to a medium car. When I got to the car, the gas was 3/4 full. They were closing and I had to take it. Not a great experience for sure.Reviewed 6 Dec. 2023
review from
8.0
Getting the car was a strange experience. I asked the clerk at least five times what kind of car he had for me and he just wouldn't answer me. It took major effort to clarify that there were several different cars in the category I had reserved and that I just had to pick one out of the lot and take it. He seemed totally unaware what cars were available and only a very vague idea of what a "regular SUV" even was. I found that there were signs above the parking spaces saying "Regular SUV" and I had a choice of about 5 different vehicles to choose from, although not the Toyota RAV4 I had reserved, although to be fair, the small print did say "or equivalent." The Honda I chose was pretty clean and satisfactory for my needs.Reviewed 14 Nov. 2023
review from
8.0
The Bluetooth was horrible to hook up very outdatedReviewed 9 Nov. 2023
review from
4.0
Paying for spouse driver was a big negative. Also no ability to check in online without waiting on line.Reviewed 12 Oct. 2023
review from
10.0
Dollar has always been a solid and reliable rental service. We ended up not getting what we paid for, which was a bit frustrating this trip, and the Ft Myer airport seemed a little disorganized in the rental pool after we left the Dollar desk. But overall, the car was good and clean.Reviewed 6 Oct. 2023
review from
8.0
Pros:Pick up line was very very longCons:More people working at pick timesReviewed 1 Jun. 2021
review from
6.0
Pros:The staff at pick up was not very friendly or took the time to explain things. Had to look for staff to get the car. Pickup was easy but I prefer an attendant to be there to give me my receipt so I know what I’m being charged and when there isn’t an attendant, an email of the charges should be sent.Cons:See aboveReviewed 25 May 2021
review from
6.0
Pros:Car was very clean and drop off was a breeze.Cons:It took an hour and 15 minutes to pickup our car. There were only two people working the counter. All the other rental companies were flying through their lines. Maybe there was a lack of training or just plain inefficiency with your counter attendants. We then were given terrible directions and no details on where our rental car would be. We walked around for 10 minutes, lugging three carseats, three suitcases, and three children trying to find the car. Our car was in the hertz spots and if it wasn’t for the garage attendant, we never would’ve looked there because we rented from dollar. Due to that experience, and knowing others in our family had the same experience I’m not sure I will be renting from Dollar again. I should’ve listened to the reviews. It’s worth paying a little more with another company for a quicker pickup process.Reviewed 23 May 2021
review from
6.0
Pros:Car was clean. Online process was simple (see below about in person)Cons:Pick-up took over an hour even after online reservation. Not enough staff at airport to handle demand. Several rental car companies where routed through one single line. Once we arrived at the rental desk, an agent said the lines had been lengthy for over two weeks. That should have generated a better flow or additional agents available. Be sure to weigh the option of the pass if you do not plan to go in/out of Sanibel Island. We probably overpaid. As others have mentioned, prices are excessive everywhere right now with rental charges.Reviewed 9 May 2021
review from
4.0
Pros:Good car. Liked the quick check in with expressCons:They charged me a different much higher daily rate. I contacted them and they adjusted it but it was still a pain to need to deal with to get it to the correct price.Reviewed 30 Apr. 2021
review from
8.0
Pros:The car was clean and reliable and got us from place to place. It had good gas mileage.Cons:Lower pricing. The lane warning feature was extremely annoying, and I wanted to turn it off. When we picked up the vehicle, the woman helping us was not extremely friendly, and when we dropped off the vehicle, it was unclear what to do because no one helped us at first.Reviewed 25 Apr. 2021
review from
10.0
Pros:Everything was easy and fast!Reviewed 24 Apr. 2021