Thunder Bay Car Rentals

Do they have phone service?

Pros: The car was great and in good condition, just as anticipated.

Cons: I could not get ahold of the location in which I was renting. I called and left messages and no one ever returned my calls. I called the 1-800 number and they couldn't/wouldn't help me stating it had to be taken up with the specific branch and they didn't have access to their files...

Pulled over by police due to validation sticker being on front of the

Pros: Not much...

Cons: The car wasn’t very clean, interior had a fine musk of wet dog. Validation sticker was on the front licence plate, living in the province of Ontario, not having a validation sticker located on the rear plate is $110 dollar fine. Luckily the officer was pleasant. We got off with a warning, but the situation could of turned very bad, and considering that enterprise makes you sign a waiver stating that “all tickets are the responsibility of the driver” technically I would be responsible for the ticket. I doubt I’ll be using kayak or enterprise again. I’m sure any other car rental company complies with high way traffic act. I also think kayak should be a little bit more cautions and make sure their rental providers conform to all local laws.

Not much help

Pros: That I ended up not needing the car.

Cons: No cars available and no follow up call for cars the next day. If I needed one I would not have even contacted. Very poor will not use enterprise again.

Pros: Make sure you take pictures of every single dent scuff anything and make sure they document properly cause they will get you