8.0
They gave me a hybrid car but didn't know it was. When I went to start it... it didn't start the engine... It created confusion. A good briefing would have been required. ThanksReviewed 2 Jun. 2023
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10.0
Great service and dealing with Kathy Randle was awesome!!Reviewed 26 May 2023
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2.0
Don’t bother going here the staff at the front door will ignore you until they feel like working, even after making eye contact.Reviewed 2 Apr. 2023
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8.0
The quoted price was $177 but the actual price was $245. Apparently the quoted price was in $US, but that was not clear at the time. Be careful Canadians!Reviewed 10 Mar. 2023
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4.0
WATCH OUT - when you travel with National @ Thunder Bay with Kayak, you get your car 'slightly' out of the airport, which is no issue, BUT they gave us a car with NO CRUISE CONTROL! when was the last time that happened to you? It was 30 years ago for us... Since you must use highways (Thunder Bay) you really need cruise... When I asked at the counter, they stated: "We don't know about any of our cars"!??Reviewed 26 Jul. 2022
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8.0
Easy to pick up.Reviewed 2 Jul. 2022
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2.0
DeceptivePros:Person at counter was knowledgeable.Cons:Mobile website deceptive. Confirmation email said"$total rental: $286" was told at pickup that let per km fee would bring cost to over $1800.00. Travel plans messed up. Never againReviewed 15 Jul. 2016
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