Mexico City car rentals

Mexico City car rentals

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Driver's age: 26-65
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Cheap car rentals in Mexico City

EconomyC$ 7/day
CompactC$ 7/day
IntermediateC$ 7/day
StandardC$ 8/day
Full-sizeC$ 7/day
MinivanC$ 47/day
Intermediate SUVC$ 11/day
Compact SUVC$ 15/day
Standard SUVC$ 26/day
Best rates found by KAYAK users in the past 48 hours.

Top tips for renting a car in Mexico City

  • When driving cheap car rentals in Mexico City, look out for speed bumps. These are not your regular speed bumps. They come in unusual sizes and can destroy your muffler. So, be careful and maintain the designated road speed. Moreover, plan your stops since the exits and gas stations are not close. Carry coins that will be useful for buying things along the way or tipping at restaurants and gas stations. When driving car rentals in Mexico City, you will notice that they use kilometres, not miles. Therefore, take note of the speed limit o various roads. Maintain a speed limit of 40km/h in urban areas, 80km/h on open roads, and 100-110km/h on highways.
  • Step away from the metropolitan area and tour the rural regions such as Chiapas, Yucatan, and Quintana Roo with Mexico City cheap car rentals. With a luxury Mexico car rental, you can travel in style to visit natural sites, beaches, and the Mayan ruins. Alternatively, take a road trip around Mexico City. Make your stay easier by learning basic Spanish to help you communicate in restaurants and gas stations. Stopping at checkpoints is common in Mexico City. Several military checkpoints within Mexico City require you to stop and open your car rental for inspection.
  • Mexico City has driving restrictions knowns as the “Hoy no Circula,” which restrict when people can drive according to their license plate number. Therefore, you can ask the car rental company which days your license plate is allowed to operate on the road. Additionally, it would be best if you asked them to explain the specific times you are allowed to drive. This information will prevent you from getting in trouble with the local authorities.
  • Mexico City has a lot to offer -- and what better way to explore it all than with a rental car? Discover the beauty of nature many of the surrounding nature parks have on display, or venture out into adjoining areas without worrying about train timetables or delayed public transport. As rental cars are also pretty affordable, it is, in most cases, cheaper to drive around than to take public buses and trains.
  • Benefit from the many car rental agencies located at Mexico International Airport such as Avis, Europcar, or Hertz. The car rental desks can be found at Terminal 1, even though Terminal 2 also has some service desks available and a shuttle bus operates between the two terminals.
  • Driving in Mexico City can be overwhelming at first, but if taking their time and driving carefully and attentively, drivers will get used to it quickly. Adhering to the lane lines is not as clear as in many US cities and cars may cut into your lane suddenly and without a turn signal, so driving defensively and slowly is important.
  • Avoid Mexico City’s rush hour, as traffic here is among the worst in the country during peak times. Morning rush hour is between 6 and 9 PM and in the evening from 6 to 9 PM, so try driving to your destination outside these times. Driving at night is also not advisable in the city because it can be dangerous, especially in specific areas like Tepito or Doctores. Keep to the main roads when driving, during the day and at night, especially when you are alone in the car.
  • 25% of our users found rental cars in Mexico City for C$ 11 or less
  • Book your rental car in Mexico City at least 1 day before your trip in order to get a below-average price
  • Off-airport rental car locations in Mexico City are around 30% cheaper than airport locations on average
  • Economy rental cars in Mexico City are around 70% cheaper than other car types, on average

FAQs about renting a car in Mexico City

Mexico City car rental reviews and directory

Budget

4.2

Mediocre

30 reviews

Cleanliness

5.0

Comfort

4.5

Pick-up/Drop-off

4.1

Value for money

3.6

4 locations in Mexico City

Show locations

Locations in Mexico City

Benito Juarez

+52 55 5784 3011

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Calle 3 55 Sta Fe,zedec Sta Fe

+52 556 916 8159

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
View deals

Dakota 95 Col. Napoles

+52 55 1107 7838

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Paseo De La Reforma

+52 55 3000 1771

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Filters

Reviews

2.0 Poor

Dec. 2019

KAYAK

Cons:

They wanted me to pay a high deposit fee of more than $3000.00 dollars otherwise Ineeded to get different rental rate. They wasted my time and they only gave me a hard time!!!

4.0 Mediocre

Nov. 2019

KAYAK

Pros:

Office was clean and easy to get to.

Cons:

The car I reserved was not there. I needed an automatic, any automatic. Kayak showed this location as having several automatic transmission cars, one that I reserved. But when I went to pick up the car, they were totally out. So I had to book from Hertz at the airport and we were put about 3 hours behind schedule due to commute, etc.

3.6 Poor

Nov. 2019

KAYAK

Pros:

Nothing.

Cons:

Full disclosure of complete charges. TOO! Many hidden fees.

2.0 Poor

May 2019

KAYAK

Pros:

NOTHING

Cons:

THEY DID NOT RESPECT THE RATE ON THE RESERVATION AND WANTED TO CHARGE 66 DOLLARS P/D FOR A SIMILAR CAR A VW GOL. THEY SAID THE DIFERENCE IN RATE WAS BECAUSE THEY DID NOT HAD THE CAR I RESERVED WHICH WAS UNTRUE AS A GOL IS A LOW SCALE CAR. I WAISTED 2 HOURS, AND $25 IN TAXIS TO GET TO BUDGET AND BACK

3.2 Poor

Jan. 2019

KAYAK

Cons:

- the car I had reserved was not available and the choice I was given was either a micro-sized car or an upsell - if the reserved car is not available it should be free. The vehicle given was old and rickety, having 70K on the clock. Crazy to be given that as an upsell. Also an unneccessary 'compulsory' that I have never had to pay before in Mexico insurance charge was added. I ended up paying just to get out but this was not good value for money

2.0 Poor

Nov. 2018

KAYAK

Pros:

Non

Cons:

The price of the rent at the time of booking was $7.00 but at the time pick up the car was $21.00 more for the insure ce

1 out of 8

Thrifty

3.3

Best rated

Cleanliness

4.2

Comfort

3.6

Pick-up/Drop-off

3.0

Value for money

3.0

16 locations in Mexico City

Show locations
from C$ 33/day

Locations in Mexico City

90 Col, Bosques De La Lomas

+52 800 021 2277

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
View deals

Alvaro Obregon 23

180 0021 2277

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
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Av Canal De Tezontle 1520

+52 800 021 2277

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
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Av Capitan Carlos Leon

+52 800 021 2277

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Av Patriotismo 32

+52 800 021 2277

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Av. Ferrocarril Hidalgo

+52 800 021 2277

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Av. Miguel Angel De Que

+52 800 021 2277

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
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Ave, Vasco De Quir #3900

+52 800 021 2277

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
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Ave. Paseo De La Reforma # 322

+52 555 207 1100

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
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Blvd Avila Camacho #1834

+52 800 021 2277

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Calz Acoxpa 438

+52 800 021 2277

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
View deals

Campos Eliseos 218

+52 555 786 8268

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
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Ejercito Nacional 843b

+52 800 021 2277

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Julio Verne #3

+52 800 021 2277

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
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Leibnitz 100 Local 11

+52 800 021 2277

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Paseo De La Refomra 243

+52 800 021 2277

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Reviews

4.0 Mediocre

Feb. 2021

KAYAK

Pros:

Car was clean and relatively new.

Cons:

Car had no gas in it when picked up. (Red light on). One of the wheels didn’t have air pressure with pressure notification light on at pick up. No credit was given when car was returned with Kore than half tank more at return. Credit card info was stolen from the system by someone who was trying to charge the card for other purposes.

5.2 Fair

Mar. 2020

KAYAK

Pros:

Clean and new car

Cons:

Quicker pick up and drop off Cheaper insurance options

5.2 Fair

Jan. 2019

KAYAK

Pros:

The car did sit all of the people that we had in our party, but, we were not informed that you cannot have anyone under the age of 12 sitting in the front middle seat.

Cons:

When we arrived, they did not have our car available, even though we had a reservation. Our plane was delayed and their response was well you were not here at the time of the reservation. We had to wait an hour for a vehicle and nobody explained the huge price increase for insurance coverage until we were picking up the car.

2.0 Poor

Dec. 2019

KAYAK

Pros:

Nothing

Cons:

I was not notified and my time wasted

2.0 Poor

Dec. 2018

KAYAK

Cons:

They did not hold my reservation. I was told there were no cars available and there would not be any until five days later.

6.8 Okay

Nov. 2018

KAYAK

Pros:

Pickup and drop off were easy. Car fit our group. Decent gas mileage.

Cons:

Car was very beat up. Tires were bald. Had a blowout on one and since we were outside of DF we had to buy a used tire and pay for the replacement. Radio volume didn’t work. Springs poking through the seats due to wear. Ended up paying $125/day USD with insurance. Wouldn’t have minded the cost if it was a well maintained or newer vehicle.

1 out of 11

Alamo

2.6

Cleanliness

3.2

Comfort

2.9

Pick-up/Drop-off

2.5

Value for money

2.7

7 locations in Mexico City

Show locations

Locations in Mexico City

Ave Patriotismo 69

+52 55 5276 9844

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Domestic Arrival Terminal 2

+52 55 5786 8077

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
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International Arrivals

+52 55 5786 8077

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
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International Arrivalsterminal

+52 55 5786 8077

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
View deals

Javier Barros Sierra 540

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Mexico Intl Airport Av Capitan

+52 55 5786 8077

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
View deals

Paseo De La Reforma 325

+52 55 5207 5195

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Show reviews that mention

Reviews

2.0 Poor

May 2021

KAYAK

Pros:

Nothing, everything was wrong with my reservation. The Car, the price, the extra fees, the knowledge of the personnel at the pickup

Cons:

I reserved a 7 seat car and they offered me a 5 seat truck because they don't have 7 seat car on their inventory. Alamo doesn't have 7 seat cars or trucks. They have only 5 seat cars. I don't know why Kayak - Alamo offers 7 seat cars to customers and they don't have cars with that capacity. I called in advance Alamo to ask for extra insurance fees and an agent at their contact center confirmed there are no extra insurance fees because my reservation has included insurance and reservation fees, but at the pick-up location, they charged no refundable 2,000 dollars for the insurance fee plus 1,500 dollars refundable retention fee on my credit card. Clearly, the agent at the front desk was inexperienced and constantly he was asking my questions to his coworker. Finally, I asked him to call his manager to try to solve my questions. Also, The manager did not know Kayak is offering 7 seat trucks and did not know about the high insurance fees. The worst car rental experience. Poor customer service and lack of professionalism. Pick up location: Mexico City

2.0 Poor

May 2021

KAYAK

Pros:

nothing

Cons:

there was no availability for cars when I got there

2.0 Poor

Apr. 2021

KAYAK

Cons:

Our flight was delayed and the Alamo office was closed in the terminal we arrived in (terminal 2). We went directly and as quickly as we could to the old terminal where the office was open. We got there a little after 3pm and they refused to honor the rental. Quadrupled the price and told us we were too late for the original quote. We did not get a car and it made our trip a bit challenging. Very frustrating.

2.0 Poor

Mar. 2021

KAYAK

Cons:

Did not have a car reserved for me, had my reservation but said they don’t hold them through this site.

2.0 Poor

Jan. 2021

KAYAK

Pros:

The staff was awful, rude, dismissive.

2.0 Poor

Jan. 2021

KAYAK

Cons:

The rarte was diferente From your website when ingot to the Alamo counter Very disappointed

1 out of 13

National

7.0

Cleanliness

7.0

Comfort

7.0

Pick-up/Drop-off

7.0

Value for money

7.0

5 locations in Mexico City

Show locations

Locations in Mexico City

Autopista Mexico Toluca 1235

+52 55 5292 1166

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
View deals

Ave Paseo De La Reforma No 231

+52 55 5703 2222

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
View deals

International Airport

+52 55 5786 9026

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Manuel Avila Camacho 1822

+52 55 5393 1441

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
View deals

Parroquia 1056 Col Santa Cruz

+52 55 9183 7719

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday00:00 - 23:59
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Reviews

10.0 Wonderful

Aug. 2019

KAYAK

Pros:

Miguel and Diana were very friendly and hekofuy

Cons:

Everything was super

4.0 Mediocre

Apr. 2019

KAYAK

Cons:

They charged me for a missing tool in the spare tire what of course wasn’t ever there. I checked damage to the car before renting not tools and etc. I just trusted the person who gave the car. The trunk was never opened

2.0 Poor

Nov. 2017

KAYAK

Pros:

Nothing..

Cons:

The lady at the counter texting without telling me what's going on. After 15 mins waiting, confirmed to me that there were no cars available at their lot despite my reservation months in advance.

2.0 Poor

Nov. 2017

KAYAK

Pros:

Nothing

Cons:

They overbooked themselves and canceled my reservation.

2.0 Poor

Jul. 2017

KAYAK

Pros:

I didn't like it

Cons:

The representative that was at the car rental booth was on his phone the whole time since we arrived. After 10 mins on the phone with a sarcastic smile he just said, we are very sorry but, we ran out of cars" how do you run out of cars when you have booked one in advance. Horrible service, will never book through them again. After reading the reviews below, I would have never gone through this rental place. I totally agree with the previous reviews.

2.0 Poor

Jun. 2017

KAYAK

Pros:

Price was supposed to be great

Cons:

Unfortunately, I didn't get National's great price because the child seats I reserved (and confirmed by phone twice in the week before the rental) were not available. The guy at the desk didn't much seem to care, either. So I was left to waste an hour hauling luggage up and down the row of counters trying to find another company with the child seats, which ended up being three times the price that National had promised.

1 out of 7

Avis

6.3

Cleanliness

7.7

Comfort

7.0

Pick-up/Drop-off

5.5

Value for money

6.7

Locations in Mexico City

Anotonio Dovali Jamie 70

+52 55 5292 7699

Monday08:00 - 19:0016:00 - 18:00
Tuesday08:00 - 19:0016:00 - 18:00
Wednesday16:00 - 18:0008:00 - 19:00
Thursday08:00 - 19:0016:00 - 18:00
Friday08:00 - 19:0016:00 - 18:00
Saturday08:00 - 19:00
View deals

Av. Capitan Carlos Leon

+52 55 5762 3262

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Av. Juarez #70

+52 55 5130 5300

Monday08:00 - 19:0016:00 - 18:00
Tuesday08:00 - 19:0016:00 - 18:00
Wednesday08:00 - 19:0016:00 - 18:00
Thursday08:00 - 19:0016:00 - 18:00
Friday16:00 - 18:0008:00 - 19:00
Saturday08:00 - 19:00
View deals

Campos Eliseos 185,col Polanco

+52 55 5280 1301

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
View deals

Paseo De La Reforma 296

+52 55 5511 2228

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
View deals

Radisson Hotel -Cuspides #53

+52 555 606 4211

Monday08:00 - 19:0016:00 - 18:00
Tuesday16:00 - 18:0008:00 - 19:00
Wednesday08:00 - 19:0016:00 - 18:00
Thursday16:00 - 18:0008:00 - 19:00
Friday08:00 - 19:0016:00 - 18:00
Sunday08:00 - 19:00
View deals

World Trade Ctr-C Montecito #38-MX

+52 559 000 4405

Monday16:00 - 18:0008:00 - 19:00
Tuesday16:00 - 18:0008:00 - 19:00
Wednesday16:00 - 18:0008:00 - 19:00
Thursday16:00 - 18:0008:00 - 19:00
Friday16:00 - 18:0008:00 - 19:00
Saturday08:00 - 19:00
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Filters

Reviews

2.4 Poor

Dec. 2020

KAYAK

Pros:

Pick - Up Staff was available.

Cons:

1. Drop off Staff was fast but checked the car 3 times to try and find dents or scratches to charge extra for. 2. After driving 1.5 hrs out of the city, the Key FOB started to malfunction and was sporadic in sending the single to start the car or lock/unlock the doors. This was anxiety producing as we were traveling for several days outside of the city. 3. Tire pressure light was on constantly 4. Car felt cheap even though it was a full-size sedan. 5. Car lacked power to merge on/off highways well and could barely make it up steep hills.

4.0 Mediocre

Dec. 2018

KAYAK

Cons:

I strongly recommend against renting a car from this location. I recently rented from this location and couldn't regret it more. I'm an Avis Preferred member who frequently rents cars for both business and personal travel in the US and abroad. I've rented cars in Jordan, Turkey, South Africa, and Georgia among other countries (just to offer some perspective). I waited over an hour at this location to receive my rental, which caused me to have to cancel plans; and on my return it took another forty-five minutes, which caused my taxi fare to double in price while I waited. The act of picking up a rental should never cause a customer to have to cancel appointments. Unfortunately, this isn't the worst of it. Upon my return, the employees claimed damage to a tire -- a "bump in the rubber" to be precise. The tire was is perfect working condition; again, the tire was not flat. When inspecting the vehicle before taking possession, the employees did not mention a need to inspect the tires, even after I prompted confirmation that we had reviewed all the necessary components of the vehicle. To summarize, the employee with whom I inspected the vehicle told me we'd covered everything and it was not necessary to inspect the tires, but upon return they changed their story and claimed damage. I had fortunately purchased full insurance (which absurdly tripled the cost of the rental), so this claim is of minor detail to me at this point. But I write this review to caution others from renting here, as I suspect that the employees will invent damage in order to charge you additional fines. The entire exchange seemed very much a scam, so consider your rental carefully and if possible, go elsewhere for a car in Mexico City. A final note: Avis Customer Service, whom I called to speak with about this experience, had little to say and offered nothing in the way of remedying this experience of mine. When renting from a known company, one expects consistent experience regardless of city or country, otherwise, I'd just rent from a locally-owned company and pay less. In short, I'd recommend another rental company altogether.

7.6 Good

Sep. 2016

KAYAK

Pros:

Muy buen carro, confortable, perfectas condiciones,

Cons:

Altísimo costo de arrendamiento, pocas opciones de vehículos en punto de entrega, servicio entrega no muy bueno

10.0 Wonderful

Nov. 2022

KAYAK
We picked a location that was walking distance from where we stayed. We got an upgrade to a mid size SUV, which really helped since there were four of us traveling, and some of the roads in the countryside were not paved. Be prepared to wait to pick up your car.

8.0 Very good

May 2022

KAYAK
Drop off location is inaccurate. Location is permanently closed.

2.0 Poor

Apr. 2022

KAYAK
The car itself was fine. The local rental car counter service was terrible. They demanded physical passports , even though there is NOTHING in the terms and conditions that state this. They wouldn’t accept photos or allow us to change it. They were terrible to deal with.

1 out of 2

MEXRENTACAR

5.7

Cleanliness

6.4

Comfort

6.0

Pick-up/Drop-off

5.6

Value for money

6.0

5 locations in Mexico City

Show locations
from C$ 14/day

Locations in Mexico City

11 de Abril 304. Escandón I Secc, Ciudad de México

+52 334 170 8243

Opening times not available

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AICM Terminal 1, Gate 2 y 8.

+52 334 170 8243

Opening times not available

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Calle 2 Sn

+52 334 170 8243

Opening times not available

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Calle Florencia 36.

+52 334 170 8243

Opening times not available

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Mexico City Downtown

Opening times not available

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Reviews

2.0 Poor

Mar. 2023

KAYAK
I arrived at the location and they had no cars. No explanation. Terrible service. My day was ruined.

1 out of 1

Enterprise Rent-A-Car

4.5

Mediocre

5 reviews

Cleanliness

4.5

Comfort

4.5

Pick-up/Drop-off

4.5

Value for money

4.5

5 locations in Mexico City

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Locations in Mexico City

Autopista Mexico-toluca #1235

+52 55 5292 1166

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday00:00 - 23:59
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Ave Paseo De La Reforma No 231

+52 55 5703 2222

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
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International Airport

+52 55 5786 9026

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Manuel Avila Camacho 1822

+52 55 5393 1441

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
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Parroquia 1056 Col Santa Cruz

+52 55 9183 7719

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday00:00 - 23:59
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Reviews

4.0 Mediocre

Mar. 2020

KAYAK

Pros:

The woman who helped me was exceptional!

Cons:

The system said $1.50 for the day, that was not true. The car was not full: within two blocks, the first line was down. There were no manual transmissions available...

2.0 Poor

Jan. 2020

KAYAK

Pros:

Car was not available. The reservation through Kayak was completely useless and jeopardized my entire trip. I will never use it again.

Cons:

Yes, everything!

10.0 Wonderful

Oct. 2019

KAYAK

Pros:

Everyone was friendly, well mannered and very professional.

Cons:

Everything was so nice, that I can not find one thing to suggest to do better.

10.0 Wonderful

Sep. 2019

KAYAK

Pros:

Great car, good value.

Cons:

Insurance coverage could have been more clearly explained.

2.0 Poor

Nov. 2018

KAYAK

Cons:

I reserved the cars, and enterprise did not have the cars. They stated that the online services did not coincide with actual car availability, and didn't have any cars

1 out of 2

Firefly

4.0

Mediocre

5 reviews

Cleanliness

4.3

Comfort

4.3

Pick-up/Drop-off

3.3

Value for money

4.3

3 locations in Mexico City

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Locations in Mexico City

Av Capitan Carlos Leon Sn T2

0180 0709 5010

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Av Capitan Carlos Leon

0180 0709 5010

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
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Av Texcococ Sn

0180 0709 5010

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

Jan. 2021

KAYAK

Cons:

Less extortionate required additional insurance

2.0 Poor

Jul. 2019

KAYAK

Cons:

After checking in with my reservation at the airport office, (I’d reserved a minivan for my family of 6) ai arrived at the lot they said they don’t have a van because it broke and won’t have another (or anything else to fit 6 people) for two days. So I walked to Hertz and got a great experience.

2.0 Poor

Jan. 2019

KAYAK

Cons:

When I arrived they didn’t have the reserved type of car. I could get a smaller car at the same price, discount was not possible nor was a higher category car. Apparently this is a typical scam done by this locally owned branch of Firefly, they attract customers with low prices online and expect them to take something smaller for the same price as they don’t have much choice after a long flight standing there with suitcases etc. Kayak should be ashamed you give these types of criminals a platform for their scams. I will not use Firefly or Kayak again. SCAM!

8.4 Very good

Nov. 2018

KAYAK

Pros:

The price, the car, the agents. The car was in good condition, the agents were friendly the check out process was quick and easy

Cons:

The check-in took 1 hour and 20 and we were the only people there. When I declined their insurance, which was more than the car rental itself, they physically charged my credit card the whole estimated price of the car ($300.000.00 Mexican pesos)

1 out of 2

Europcar

3.8

Cleanliness

3.7

Comfort

3.9

Pick-up/Drop-off

3.1

Value for money

4.2

3 locations in Mexico City

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from C$ 19/day

Locations in Mexico City

Av.paseo De La Reforma 208 Local A

+52 55 5533 7161

Opening times not available

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Benito Juarez International Apt

+52 55 1560 1773

Opening times not available

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Guillermo Gonzalez Camarena 1205

+52 55 5161 2721

Opening times not available

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Reviews

2.0 Poor

May 2021

KAYAK

Pros:

Nothing

Cons:

They false advertise. They had quoted me $118 for the whole week. When I arrived, they want to force you to take their “protection”. The rate went from $118 to over $500 It is a scam. There was another foreign customer there that was facing the same issue, These company is dishonest and want to take advantage of their customers. Stay away

4.8 Mediocre

Nov. 2019

KAYAK

Cons:

It took a while to convince the overzealous agent to accept my credit card's CDW. He would just not acquiesce that Mexico City is indeed covered under worldwide CDW. Dropping off was quite hard to find where exactly to drive at the airport because there are no signs anywhere. The car could've had an electronic lock.

2.0 Poor

May 2018

KAYAK

Cons:

Simplemente no recibi ningun carro que porque no tenian disponible y que en una si queria esperar en el transcurso del dia para ver si alguna unidad quedaba disponible

2.0 Poor

Mar. 2018

KAYAK

Cons:

Upon my arrival I went to pick up my rental at the place indicated and once I was ready to finalize the car rental paperwork I notified that the price was alter from USD$16.43 to USD $60 per day. That was very misleading to set a price and then have it changto higher

4.0 Mediocre

Jan. 2018

KAYAK

Cons:

I was under the impression that the insurance I purchased would cover the car, however when at the Europcar counter they told me that my insurance did not cover anything and they did not accept it. I had to pay 3 times the price listed online and wasted $40 pre-purchasing insurance.

6.4 Okay

Jan. 2018

KAYAK

Pros:

The rental price

Cons:

The insurance price too much

1 out of 4

Advantage

3.5

Cheapest deal
Most popular

Cleanliness

4.2

Comfort

4.2

Pick-up/Drop-off

2.8

Value for money

3.1

One location in Mexico City

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from C$ 1/day

Locations in Mexico City

Mexico City Int`l A/P Europcar Europcar Int`l Arrivals Hall

+52 961 153 6098

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Reviews

2.0 Poor

Sep. 2019

KAYAK

Pros:

Nothing

Cons:

They are cheering with the prices

5.2 Fair

Jul. 2019

KAYAK

Pros:

Car was clean and almost new.

Cons:

You must consider the price listed in the page is not real, you must pay an expensive insurance, that in my case I was forced to take it, else I would not get the car. Never buy the insurance provided by Alliance, as that was not accepted by the company. Totally disappointed.

2.0 Poor

Jan. 2019

KAYAK

Pros:

Nothing

Cons:

I rent cars in Mexico 5-6 times a year so I know how it works. They advertise $5 a day and then when you get there they tell you that you need to purchase mandatory insurance. The mandatory minimum insurance should be roughly $20 a day. When we got to this sh*thole, they tried to charge me $45 a day for insurance and said that was the cheapest they could provide. After arguing for 10 minutes and then threatening to leave and get a car somewhere else the rude and incompetent worker magically was able to “find” a special discount to give me to bring the costs down by over 30%. It was still more than what it should’ve cost, and much more than National usually charges but we had no choice since it was so early in the morning and we had to pick my parents up who had just flown in to visit. I’ll never rent from this terrible company again.

1 out of 1

Hertz

3.3

Cleanliness

4.5

Comfort

3.5

Pick-up/Drop-off

3.5

Value for money

3.5

13 locations in Mexico City

Show locations