Find Cheap Flights to Mexico City Benito Juarez (MEX)

Service was great the crew was really polite

Free drinks

Seat did not work

How everything was made as easy as possible for me.

They couldn't give me my gate number so I had to be on the look out the whole time.

The plain was very comfortable and the flight was great.

After making the reservation I didn’t get the reservation code and e-ticket and had a great difficulty to get information and response both from kayak and Interjet in order to check in on the flight.

liked the seat and the space. a blanket provided without asking

We missed our flight to Bogota because Immigration was so understaffed. They were warned by Aero Mexico the day prior but chose to do nothing. Now we are having to pay for a second hotel and second flight from BOGOTA to Barranquilla. There are a lot of very angry and disappointed travelers today. We have been offered nothing and received nothing. And we loose another day of Carnivale. I won't be flying through Mexico city anytime soon. Kerry Greenlees

Good entertainment Good crew

They should not advertise hot breakfast, I was not able to tell what they served,wether it was cereal or scrambled eggs,green leaf substance was not edible. Coffee was cool coloured water. I ate the fruit and yogurt only Passengers should be warned about the poor food,so that they can get something before boarding.

Well organized boarding and time efficient

Food mediocre

We took off on time and landed early.

This new Basic Economy is really awful. You have to check any carry on and you cannot pick a seat. I’m 6’3” and to be stuck in a window seat with two next to me is painful. There is absolutely no leg room if you’re over 5’10.

Everything was okay. No complaints as such.

It took a while for the plane to take off after boarding.m

Crew was fine

I quit flying United years ago because of their poor management including delays and poor custimer service. I was stuck with United for these flights as my options were limited. Flight delayed, no surprise I guess. And now waiting for flight home that is delayed so I will miss my connecting flight.

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

Crew was fine

I quit flying United years ago because of their poor management including delays and poor custimer service. I was stuck with United for these flights as my options were limited. Flight delayed, no surprise I guess. And now waiting for flight home that is delayed so I will miss my connecting flight.

Check in at SFO was helpful.

Website not usable, perhaps because flight was booked on Lufthansa. Requirement to scan passport rather than enter passport number prevents being able to complete process. United wouldn't let me get a seat assignment til I was at the airport the day of the flight, inspite of my going to the airport the day before. United wanted me to upgrade and pay them more to get a better seat assignment.

the pilot is a pro

a restroom was shut down by the crew making everybody share one restroom

There is an insulation issue in the wall next to 35F...Wall was covered in ice cold condensation.

Flight from Fort Lauderdale to Toronto heavily delayed, missed connection.

Attendants were great - left on time and arrived on time. No problems.

It is nice to fly on an airline that seems to still care. Lady accross from me obviously had a fear of flyig and the attendants dis a great job of trying to calm her. They were more than helpful directing the lady next to me on where her departure gate was as well

Pretzels, Biscott cookies still passed out along w free beverages. Free Entertainment on westjet wifi good too!!

It was fast and easy.

How everything was made as easy as possible for me.

They couldn't give me my gate number so I had to be on the look out the whole time.

The flight was super delayed and they kept saying 20 more minutes 20 more minutes instead of just giving us a time, the crew has disappeared so they had to activate a different crew?? But overall was the fact that they kept us out of the loop and that created more and more conflicts

The plain was very comfortable and the flight was great.

After making the reservation I didn’t get the reservation code and e-ticket and had a great difficulty to get information and response both from kayak and Interjet in order to check in on the flight.

Nothing, the seats were really horrendous, the head rest was in such an awkward position that it was better to attempt to hunch over and try to sleep on the tray. The lack of leg room as well made it equally uncomfortable. Seriously, the most uncomfortable flight I have ever been on.

See above.

Everything went smoothly, AND the flight was pretty empty so I got to spread out over 3 seats to sleep. A treat!

Flight was comfortable despite long distance

Food service could have been better timed as we had breakfast around noon local time

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience.

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality.

Smooth flight, mostly friendly staff, good food

We paid extra for seats with additional leg room and knowing the first row of these is at a wall with no room for feet with legs extended, we requested a different row. We did not get this though we were told we did AND paid for it.

Great

Seats are always a pain in the butt Wifi has never worked for me -slow and keeps dropping

Crew were exceptionally good, friendly and helpful. Great entertainment system.

The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food.

Going through customs and immigration was a breeze in Mexico City. The line was long, but moved quickly. I liked having blanket on the flight.

You could tell that flight attendants really didn't want to be there. The airport at Mexico City has a light smell of a potty that was noticeable right after deplaning and never went away.

Schedule and small plane

excellent atention

Our ~5 hour lay over in Benito Juarez airport was not good.

Airport was very warm no AC. Crowded. Poor variety for sit down restaurants. They too were crowded and poor service and expensive.

It was fast and easy.

The flight was super delayed and they kept saying 20 more minutes 20 more minutes instead of just giving us a time, the crew has disappeared so they had to activate a different crew?? But overall was the fact that they kept us out of the loop and that created more and more conflicts

The plain was very comfortable and the flight was great.

After making the reservation I didn’t get the reservation code and e-ticket and had a great difficulty to get information and response both from kayak and Interjet in order to check in on the flight.

Service was great the crew was really polite

Marti

There was a bit of a mixup in boarding the plane but otherwise the flight was good. There was no entertainment system on this short flight. The flight attendants were very pleasant & efficient. They only served snacks on this short flight but were very good at ensuring everyone had at least one or more beverages. The premium seats were very comfortable .

Really rough landing

Free movies available in flight

Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible

Flight was delayed

Pretzels, Biscott cookies still passed out along w free beverages. Free Entertainment on westjet wifi good too!!

It is nice to fly on an airline that seems to still care. Lady accross from me obviously had a fear of flyig and the attendants dis a great job of trying to calm her. They were more than helpful directing the lady next to me on where her departure gate was as well

All was on time so did not have to deal with Kayak with any problems

Nothing

We took off on time and landed early.

This new Basic Economy is really awful. You have to check any carry on and you cannot pick a seat. I’m 6’3” and to be stuck in a window seat with two next to me is painful. There is absolutely no leg room if you’re over 5’10.

Flight was comfortable despite long distance

Food service could have been better timed as we had breakfast around noon local time

Entertainment console was defective

Crew was fine

I quit flying United years ago because of their poor management including delays and poor custimer service. I was stuck with United for these flights as my options were limited. Flight delayed, no surprise I guess. And now waiting for flight home that is delayed so I will miss my connecting flight.