Book Enterprise car rentals in Mexico City

Mexico City, DF, Mexico
23 Sep — 30 Sep
Mexico City, DF, Mexico
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Mexico City

Overall Rating3.7 MediocreBased on 29 reviews
Cleanliness
4.3
Comfort
3.7
Overall
3.4
Pick-up/Drop-off
3.5
Value for money
3.5

Recent reviews

Traveler rating
2
0
2
5
0
Find reviews that mention:
4.4
They provided a diferent car with a lower categoryCons:Enterprise staff, including manager, simply don't care about customerReviewed 22 Jul. 2017
review fromkayak
2.0
Pros:Staff was brutal, they tried to con us, we had to wait 1.5 hours to get the shuttle to the rental car and we didn’t take the car because they were trying to con us!Cons:You need to have communication between the car rental place. They had no idea we were coming. I had filled out my time of pick up and flight number and nobody there new anything. They also tried telling us we had to buy mandatory insurance which was $1200 USD. I had another insurance policy in place but they wouldn’t let me leave without buying there’s. My wife, infant child and I than left there at 230am to go back to the airport and grab a taxi so we could go to our destination and sleep. We ended up renting another vehicle from elsewhere at a reasonable price. I will never book anything with kayak againReviewed 16 Feb. 2020
review fromkayak
5.2
Car was wrong, price was wrongPros:Cars were cleanCons:The price was actually 3 times more the amount I reserved it for. The type of car wasn't nearly as closed as the one I reserved. The car broke down and couldn't use for 2 days, I go on vacation for 4 days and 2 of those days were nearly ruined for having a defective car. In spite of this, you'd thing Enterprise would try to make it better... Not at all! they even tried to charge me a penalty fee because when they picked up the broke down car it didn't have a full tank (mind you, it died on me! they probably expected me to push it to a gas a station to fill it up) And lastly, when I returned the car I had to argue for 30 minutes with the clerk because he kept offering insignificant discounts for my troubles, it was like barging back and forth with a street vendor selling me a bag of oranges.Reviewed 3 Apr. 2018
review fromkayak
2.0
Pros:Car was not available. The reservation through Kayak was completely useless and jeopardized my entire trip. I will never use it again.Cons:Yes, everything!Reviewed 5 Jan. 2020
review fromkayak
2.0
Vacation ruined by EnterprisePros:I liked the communication part of the transaction. I was sent an Itinerary confirming my rental. I even called the enterprise rental office in Mexico to clarify some questions about my rental, and they were most helpful. I even confirmed that they were going to have the mini van I had reserved ready for me when I arrived at the airport. Funny thing was that they told me I was all set.Cons:When I arrived in Mexico, I was told they were a franchise and that they did not have any mini van reserved for me. I showed them my reservation and itinerary that was sent a couple of days earlier, but the agent told me that they did not have any mini van. The best he could do was get me into a Jeep Wrangler. I couldn't fit my whole family with luggage into a jeep. They did not offer me any other solution but to cancel my reservation. I didn't make any other arrangements because I was confident my confirmed reservation was going to be ready. Now we were stranded in Mexico city with out any transportation thanks to enterprise. We managed to get directions as to how we could use public transportation to our destination. It took us all day utilizing 3 buses and paying for two cabs to reach our destination. Very poor service and ruined my vacation, because we had no transportation other that buses to get around.Reviewed 24 Sep. 2017
review fromkayak
2.0
Pros:Nothing.Cons:Our flight arrived late and they didn’t have a car for us. Awful customer service. Never renting again.Reviewed 24 Mar. 2019
review fromkayak
2.0
Made reservation but no car availableCons:What's the point of making a reservation when on arrival, despite confirming your reservation, the agency has no cars available? I had to find another rental agency and pay significantly more at the last minute.Reviewed 5 Nov. 2017
review fromkayak
2.0
Don’t do it!!!Cons:Once I arrived at the car rental location it was a totally different price. I was told about all these different types of coverages that I needed to get if I wanted to rent a car. I left the location bags in hand and went to Dollar Car rental...Dollar saved me more than half of what I would’ve paid to Enterprise.Reviewed 9 Aug. 2018
review fromkayak
2.0
Pros:They did not have a car for me when I arrive. I rented a car from HertzCons:They did not reserve the car. They did not have carsReviewed 24 Nov. 2017
review fromkayak
10.0
Pros:ServiceCons:0Reviewed 28 Feb. 2018
review fromkayak
2.0
Cons:Don’t the respect the reservation,never gonna rent with enterpriseReviewed 23 Jul. 2018
review fromkayak
2.0
Reservation was canceled due to overbookingPros:NothingCons:They overbooked themselves and canceled.Reviewed 21 Nov. 2017
review fromkayak

Where can I find Enterprise car rentals in Mexico City?

International Airport, Enterprise car rentals

Address

International Airport

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+52 55 5786 9026

Address

Ave Paseo De La Reforma No 231

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Phone

+52 55 5703 2222

Address

Autopista Mexico-toluca #1235

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday00:00 - 23:59

Phone

+52 55 5292 1166

Address

Manuel Avila Camacho 1822

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Phone

+52 55 5393 1441

Address

Parroquia 1056, Col Santa Cruz

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday00:00 - 23:59

Phone

+52 55 9183 7719

Good to know

Most popular location

International Airport

Most popular car type

Economy

Average price

C$ 5/day

Good deal

C$ 3/day

Top tips for renting a car from Enterprise in Mexico City

  • 25% of our users found rental cars from Enterprise in Mexico City for C$ 3 or less
  • Economy rental cars from Enterprise in Mexico City are around 97% cheaper than other car types, on average

FAQs about renting a car from Enterprise in Mexico City

  • As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

  • On average a rental car from Enterprise in Mexico City costs C$ 5 per day.

  • Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Enterprise in Mexico City.

  • Enterprise has 5 rental locations in Mexico City. Take a look at our Enterprise rental location map to find the best rental cars near you.

  • Yes

  • Yes