Book Ace car rentals in Mexico City

Mexico City, DF, Mexico
26 Sep — 3 Oct
Mexico City, DF, Mexico
Sun 26/9
Noon
Sun 3/10
Noon
Driver's age:

Ace car rental prices in Mexico City

C$ 21/dayEconomy
C$ 19/dayCompact
C$ 48/dayIntermediate
C$ 21/dayStandard
C$ 58/dayFull-size
C$ 45/dayMini
C$ 41/daySupplier choice
C$ 55/dayCompact SUV
C$ 68/dayIntermediate SUV

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
"Helped me changed"(in 610 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"didn't have the "(in 878 reviews)

Reviews for Ace in Mexico City

Overall Rating2.8 MediocreBased on 19 reviews
Cleanliness
3.1
Comfort
2.9
Overall
2.9
Pick-up/Drop-off
2.3
Value for money
2.7

Recent reviews

Traveler rating
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Find reviews that mention:
6.0
Cons:The car rental company did not have the car I reserved and ended up renting me a different car at a higher cost. The agent said this happens all the time. Should have just reserved a car at a bigger company that's more trust worthy.Reviewed 28 Mar. 2021
review fromkayak
2.0
ScamPros:Nothing.Cons:Made a reservation through carrentals.com thrue Kayak. When I arrived In Mexico City I eas told they did not have the car I had reserved and they couldn’t do anything. They suggested me to call the third party rental broker I couldn’t find a number to contact. I canceled my reservation and still they had the nerve to charge me. I did not received any services from carrentals.com nor from Ace Rent a Car. But they still charge me. I ended up renting from Dollar Rent a Car. Who provided a way better service experience. Now I’m about to start a despute In hopes To can get my money back.Reviewed 2 Jul. 2018
review fromkayak
2.0
C MillerPros:Not a thing. Worst car rental experience in my life.Cons:If you enjoy being yelled at and having to wait for over an hour to pick up your car, book with ACEReviewed 23 Nov. 2015
review fromkayak
2.0
HorriblePros:The office wasn't opened, all the other car rentals companies were opened. There was no support on the phone.Reviewed 21 Oct. 2017
review fromkayak
2.0
Price not what I expected. Did not have car I reseCons:They wanted to charge a higher price because I did not want to purchase their insurance and also charge a civil responsibility fee which made the cost of the car $200 more than what I reserved it for. On top of that they did not have the type of car I requested. They wanted to give me something smaller and claimed that the trunk space would be the same which would it clearly not.Reviewed 7 Jan. 2017
review fromkayak
2.0
worse experience everCons:When I arrived they didn't have any car available, even though I made a reservation. After waiting 3 hours to get a car they charged 5 times more than what I expected on the reservation. A lot of delay doing the paper work and also charged me a deposit. Worse experience ever.Reviewed 4 Jan. 2016
review fromkayak
2.0
They didn’t have my car, I need a refund ASAPPros:Nothing, they didn’t even help me getting a different carCons:The service is horrible, the wait to get my case resolved about my refund is taking forever, I’m about to post about my bad experience everywhereReviewed 27 Nov. 2018
review fromkayak
3.2
Horrible pickup experiencePros:N/ACons:I never even got my car because the wait was so long (over an hour in line) and when I finally got to the desk I was told I needed my physical passport to rent. I had my credit card, drivers license, photo of passport, and multiple other forms of ID. It did not say anywhere on the email I received that I would need to bring my passport. I ended up going with another companyReviewed 20 Feb. 2018
review fromkayak
2.0
Bait and Switch!!!!Pros:Nothing. They didn't have the car I rented available.Cons:They didn't have the car available and all they had to offer was a Prius that was twice as expensive. I reserved a Jeep not a small hybrid and needed the Jeep for travel in the mountains. Not a good experience. The Ace sign was also not visible so I walked by the agency several times before I found it.Reviewed 19 Feb. 2018
review fromkayak
2.0
Do not rent from them!!!Pros:The car worked and that is the only positive thing that I can come up with.Cons:First, it took one hour to pick up the car. ONE HOUR! We also prepaid and were told that we didn't and then they changed to that we just didn't prepay the right amount. They wanted an additional deposit and insurance (totaling 150). We agreed and they took us to pick up the car. They told us they were just finishing cleaning the car and it became obvious that they had just started cleaning the car. The brake light was also out so they had to replace that. Drop off was a little smoother. It only took a little while for one of the technicians to come out of a car where he had his feet up and appeared to be texting or on the phone. Fox Car/Mex Car/ Ace are all connected.Reviewed 19 Oct. 2015
review fromkayak
2.0
PatheticPros:The car rental company didn’t have the car I prepaid for and on top of that they were rude , unapologetic, unaccomodating . My kids were tired and hungry and we had to wait there for 2 hours and were denied helpCons:Everything ! I think it’s a scam as there was another tourist from Germany who also prepaid and didn’t get their car.Reviewed 24 Oct. 2018
review fromkayak
2.0
Bad services very not recomendedCons:They charged me a lots of money for only 2 days, I ordered automatic car but they give me manual and ask another money which is in huge amount of money if i want to get automatic car. They still not return my deposit as well even i cancel the order in the airportReviewed 28 Dec. 2015
review fromkayak

Where can I find Ace car rentals in Mexico City?

Terminal 1 Sala E1 Local 19-A, Ace car rentals

Address

Terminal 1 Sala E1 Local 19-A

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+52 33 4170 8243

Address

Calle Atenas 44 Colonia Juarez

Hours

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 16:00
Sunday09:00 - 16:00

Good to know

Most popular location

Terminal 1 Sala E1 Local 19-A

Most popular car type

Economy

Average price

C$ 1/day

Good deal

C$ 1/day

Top tips for renting a car from Ace in Mexico City

  • 25% of our users found rental cars from Ace in Mexico City for C$ 1 or less
  • Book your rental car from Mexico City in Ace at least 1 day before your trip in order to get a below-average price
  • Economy rental cars from Ace in Mexico City are around 97% cheaper than other car types, on average

FAQs about renting a car from Ace in Mexico City

  • On average a rental car from Ace in Mexico City costs C$ 1 per day.

  • Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Ace in Mexico City.

  • Ace has 2 rental locations in Mexico City. Take a look at our Ace rental location map to find the best rental cars near you.

  • Yes

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