Book National car rentals in Mexico City

Mexico City, DF, Mexico
23 Sep — 30 Sep
Mexico City, DF, Mexico
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

" with low mileage"(in 349 reviews)
"Easy off"(in 174 reviews)
"e, with great efficiency.""(in 185 reviews)

Cons

"No despite confirmation."(in 276 reviews)
" had terrible smell."(in 269 reviews)
" had terrible smell."(in 273 reviews)

Reviews for National in Mexico City

Overall Rating3.7 MediocreBased on 39 reviews
Cleanliness
4.3
Comfort
4.2
Overall
3.5
Pick-up/Drop-off
3.5
Value for money
3.1

Recent reviews

Traveler rating
2
0
1
0
0
Find reviews that mention:
2.0
Cons:There was no car available when we we went to collect it with our confirmation number. Terrible service and arrangements with Kayakand National.Reviewed 27 Sep. 2016
review fromkayak
2.0
National Car Rental - Mexico CityPros:-NoneCons:Upon arrival, I was told my reservation was not in the national system (they operated with no computer and only a cellphone). After sharing my National confirmation number and Kayak information I was told that the price I secured would not be possible because the insurance had to be included in the purchase of the vehicle --- this made the car quadrupled the car's price. I explained multiple times that 1) I did not need insurance and 2) that I was covered by my credit card. I then called National in the United States to sort out the situation and I was hung up on twice! The National rep at the mexico city airport was blatantly trying to rip me off. Horrible experience. This ordeal took 2 hours of my time. Thanks for nothing!Reviewed 28 Mar. 2016
review fromkayak
2.0
Our confirmation was not acceptedPros:I liked how easy it was to book.Cons:Even though we had a confirmation number for our reservation that National Car rental branch we reserved it at didn't have it in their system and wouldn't honor our reservation. They first told us that had no cars for us. This was after we checkout of our hotel and had a taxi drop us off at the rental site expecting to get in our car. Later they told us they could get us a VW Passat but it was going to be 4x the price we booked so we said no thank you. It was very frustrating. When you receive a confirmation for a reservation you expect them to honor it. I will not be using this service again.Reviewed 6 Jan. 2017
review fromkayak
2.0
Terrible agency.Pros:Nothing to like here! Awful.Cons:I had a confirmed reservation for the class of cars not even available at this location. I understand that the exact car model is not guaranteed, but if I reserve a car for 8 people weeks in advance of my arrival, then I expect to get a car model that can actually fit our entire party with all the luggage, as opposed to being offered a smaller car "at a better price". I literally had to scramble last minute, with my entire family waiting in the arrival hall of the airport and me walking from an agency to agency until I found one that has the car that can fit us all. NO, this is simply not acceptable, not for a reputable rental place and with a confirmed reservation!Reviewed 28 Feb. 2017
review fromkayak
2.0
Cons:National Rent a car-hard pressure sale forcing me into buying their insurance....would not accept my credit card coverage. had to get my rental at Dollar rent a car hundred kilometers away in Toluca@ 1/2 price of National's quote.....National is the worst experience I ever had in renting a car....be aware of Holiday Auto brokered rental in Mexico....they charged me some $30+ fee and put me into National rental scam....Reviewed 31 Mar. 2016
review fromkayak
2.0
Reserved child seats weren't availablePros:Price was supposed to be greatCons:Unfortunately, I didn't get National's great price because the child seats I reserved (and confirmed by phone twice in the week before the rental) were not available. The guy at the desk didn't much seem to care, either. So I was left to waste an hour hauling luggage up and down the row of counters trying to find another company with the child seats, which ended up being three times the price that National had promised.Reviewed 22 Jun. 2017
review fromkayak
2.0
No car available..despite reserving months in advancePros:Nothing..Cons:The lady at the counter texting without telling me what's going on. After 15 mins waiting, confirmed to me that there were no cars available at their lot despite my reservation months in advance.Reviewed 29 Nov. 2017
review fromkayak
3.2
Terrible misleading experience picking up the carCons:The advertised price of the car rental was misleading. It was quoted as $4 per day but when picking up the car, the full insurance was nearly $60 per day, in addition to $7 per day for an additional driver. This was not explained when booking the car. The least expensive and "required" insurance was $19 per day and it required to have a credit card with $1000 deposit that was held until the car was returned. This information should be made available when the booking is made as it can cause great distress.Reviewed 31 Mar. 2016
review fromkayak
10.0
Easy and convenientPros:There was almost no part in which I found discomfort while using the service.Cons:There were some fees that popped up which I would like to have known about beforehand, when I called for more details. Spending money in a foreign place takes preparation.Reviewed 6 Jul. 2016
review fromkayak
4.0
Cons:They charged me for a missing tool in the spare tire what of course wasn’t ever there. I checked damage to the car before renting not tools and etc. I just trusted the person who gave the car. The trunk was never openedReviewed 15 Apr. 2019
review fromkayak
2.0
Completely painfulCons:The insurance in Mexico is SUPER expensive more than three times the car cost, they could charge you every damage on the car, they make you review every damage on the car before you can take it, you have to wait an eternity to deliver to you the car, the save your card on physical paper (manual paper old machine), super insecure…Reviewed 4 Jan. 2016
review fromkayak
2.0
Cons:Not satisfiedReviewed 18 Aug. 2016
review fromkayak

Where can I find National car rentals in Mexico City?

Autopista Mexico-toluca #1235, National car rentals

Address

Autopista Mexico-toluca #1235

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Phone

+52 55 5292 1166

Address

Ave Paseo De La Reforma No 231

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Phone

+52 55 5703 2222

Address

International Airport

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+52 55 5786 9026

Address

Parroquia 1056, Col Santa Cruz

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday00:00 - 23:59

Phone

+52 55 9183 7719

Address

Manuel Avila Camacho 1822

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Phone

+52 55 5393 1441

Good to know

Most popular location

International Airport

Most popular car type

Economy

Average price

C$ 35/day

Good deal

C$ 11/day

Top tips for renting a car from National in Mexico City

  • 25% of our users found rental cars from National in Mexico City for C$ 11 or less
  • Economy rental cars from National in Mexico City are around 97% cheaper than other car types, on average

FAQs about renting a car from National in Mexico City

  • As the situation changes with coronavirus (COVID-19) National will continually update its policies accordingly. Please contact National directly for the latest information. You can find up-to-date information on the coronavirus response of National here: Coronavirus (COVID-19) update from National

  • On average a rental car from National in Mexico City costs C$ 35 per day.

  • Economy (Hyundai Accent or similar) is the most frequently booked rental car type from National in Mexico City.

  • National has 5 rental locations in Mexico City. Take a look at our National rental location map to find the best rental cars near you.

  • Yes

  • Yes