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Pros: "Pues con la nueva pandemia esto se me hace muy regular"
Cons: "Be on time el vuelo fue retrasado 2 horas"

Pros: "Crew was amazing..."
Cons: "Will be better if we can get off the plane sooner and faster cause it really takes too long.."

Pros: "Crew was nice-"
Cons: "for a red eye they should turn the overhead screens off!"

Pros: "The checkin counter staff tried their best to get me a seat for this oversold flight"
Cons: "The TV screen on my flight was broken. So no TV."

Pros: "The personal tv"
Cons: "Better service on taking our carry one with us"

Pros: "The service was great!"
Cons: "The flight got delayed 5h. This is my only complain."

Cons: "Good service."

Pros: "Crew were very kind. Seat space from BOG-MEX not so good"
Cons: "Food could be a little better."

Pros: "Availability of beer for such a short flight."
Cons: "Food was ok but could be better."

Pros: "Great plane with great service!"

Pros: "We were given 100 different excuses for our overnight delay and processing all the passengers took much too long."
Cons: "Tell the truth and be prepared to resolve it quickly. We waited on the plane for more than an hour and then again in the airport to get our new tickets and vouchers that no restaurant would accept."

Pros: "Entertainment on the long haul was good, no entertainment on the fight from Mexico City to La Paz"
Cons: "Multiple delays and gate changes"

Pros: "Sitting in the forward part of the cabin was better."

Pros: "Enjoyable flight with great crew!!!"

Pros: "No complaint at all, I am very satisfied."
Cons: "Gate no printed on boarding passes. I understand that gate no are subuject to change, but at least it would point me on the Wright direction"

Cons: "Attitude of the Aeromexico flight attendants . No customer service skills . Rude and disregarding"

Cons: "The flight was delayed for along time. One piece of luggage was missing and was returned with holes. In other words, destroyed"

Pros: "Lots of free entertainment options. Easy USB locations where you can charge your phone. Somehow got called to cut line and board right away. They provided food (though had I known, I would have ordered vegetarian)."
Cons: "Some turbulence"

Pros: "The flight attendants were wonderful and the service was perfect. Even free alcohol in economy! The comparison to American Airlines from Montana and Dallas was night and day. Viva México, Viva Aeromexico!"
Cons: "Nada."

Pros: "I had a lot of space for legs on this one, and was seated o the last row with the fun air crew"
Cons: "Waiting on taxi for an hour before take off."

Pros: "We arrived 14 minutes before itinerary !"

Pros: "Our ~5 hour lay over in Benito Juarez airport was not good."
Cons: "Airport was very warm no AC. Crowded. Poor variety for sit down restaurants. They too were crowded and poor service and expensive."

Pros: "I like the staff, the seats, the entertainment"

Pros: "I like the staff, the seats, the entertainment"

Pros: "Good flights. Good prices."

Pros: "Arrive on time, excellent flight."

Pros: "Everything was great"

Pros: "Good entertainment - polite crew that was willing to help once on board the plane."
Cons: "Boarding - Crew member came around to check passports but neglected to also check for immigration papers - caused one friend to miss his flight and myself nearly to miss my flight though we arrived two hours early. Checked my baggage when it didn't need to be checked / met appropriate baggage standards. Being loaded onto trams was a bit of an inconvenience - but not the worst thing ever. No vegetarian option for food - wasn't able to eat. It was indicated we'd be served dinner on board but not that there was only one meat option (I'm allergic to mammmal meat - beef and pork in particular). Most other flights give the option of meat or vegetarian dishes."

Pros: "Being abordar and landing the poor organization when system whent down it was a chaos and no one took charge"
Cons: "The lack of organization"

Cons: "When i got to the airport they said i had the wrong passport so I couldn't go and i can't get a refund!!!!!!!!!! I didn't know that my card passport wasnt allowed I wouldn't have booked the trip. I'm very very upset. I took my vacation from work and didn't go on my vacation."

Pros: "First class was nice onboard the plane, but too tired to enjoy it since it was a 1am flight."
Cons: "The counters did not open until 10pm, only 2hrs B4 "the flight closed at 12 midnight), even though they say arrive 180 minutes early. The "SkyPriority" line was the slowest line. At the outset two agents weren't even helping guests. This was a very frustrating experience. Unfortunately, I had to pickup and recheck my bag and ended up waiting outside security for several hours because there was no where to drop the bag after passing immigration from my connecting flight. I suggest AM get another airline's baggage handler to recheck bags for early arriving customers so at least they can wait inside security where amenities abound."

Pros: "I loved this flight...I was so thankful for the AeroMexico steward that pushed my wheelchair down the ramp. The service was impeccable :) the comfort was outstanding and the pilot flew beautifully even in strong wind."

Pros: "Fantastic Chicken dinner for economy fair.. Will fly AeroMexico again next time. Great (the BEST) service !"

Cons: "Too many gate changes. They changes gates atleast four times for each flight. And long wait(more than an hour for each flight) at the boarding queue.Even the business class seats were very dirty. No vegetarian food. The TV remote did not work. And there were only 4 movies in the entertainment section and nothing else. No TV series or any other videos. The crew was courteous. That was the only good thing about the flight. Highly disappointed."

Pros: "It wasnt crowded, staff was always available, and made it on time !"
Cons: "Na"

Pros: "Nothing"
Cons: "They would not let me board the plan even though I made 30 minutes early. Our connecting flight was late. My bags made the flight and I wasn't allowed on."

Cons: "No internet service available."

Cons: "Aeromexico's conditions of carriage allow them to cancel your flight rebook you days later with no liability. They pay no compensation for delays that last days . Take at your own risk, I learn the hard way."

Cons: "P"

Pros: "My flight ght was delayed of 2 hours"
Cons: "No compensation"

Pros: "Flight was smooth"
Cons: "When I first bought the ticket two months ago they rescheduled my departure time. Then two days before my departure they rescheduled my departure time again then when I get to the airport the departure time went 3 hours behind."

Pros: "Entertainment was good, as well as the crew"
Cons: "I got sick with the food, and the flight was delayed, I'm visiting just for the weekend, so time is very important to me, if you add this two issues, well it's not the best of my trips"

Pros: "The service was great, they fed us on the plane and it didn't cost more!!"
Cons: "The airport in Mexico City was confusing and there was little help knowing and finding the gate for both flights out. If i hadn't flown a lot i would have been in trouble."

Pros: "In this day and age when Airlines are making you pay for every little thing; we were pleasantly surprised by the wonderful service and attention to the customer Aeromexico still gives to each customer."
Cons: "Nothing - we loved our whole experience."

Pros: "1. Food was and drink was decent 2. In flight entertainment was good 3. Crew were friendly and helpful"
Cons: "1. Flight was delayed over an hour due to flight crew arriving late 2. Paid for a premium seat and space was just as cramped as a non premium seat 3. Boarding was a free for all no control by staff for boarding zones.. Also when are airlines ever going to learn to board passengers from the rear to front first? 4. Mexico city landing was terrible, we all felt like the rear of the aircraft was fish tailing"

Pros: "The seats were huge and extremely comfortable. The leather was peeling off and the seatback pouches were falling off the seats, but none of that mattered. It felt like first class room and comfort so I didn't care at all. There were no tvs, but it's a very short flight so it's not a big deal."
Cons: "It felt so old that I was slightly worried about the airplane's ability to fly!"

Pros: "The pilots seem to be very skilled at landing. All planes touched down very smoothly. This may be an odd observation, and no one would really mention this - but it's important to point this out."
Cons: "Overall, Aeromexico is a very poor quality airline. Flight delays meant we lost a day in Cancun - and there was little or no communication from anyone regarding next steps. There is no coordination, no organization, food and coffee were of poor quality, and it an airline to be avoided at any cost."

Pros: "Plane on time. No setbacks"
Cons: "Long line in customs in Mexico City especially since we had to make a connection. Also the inconvenience of getting our luggage in Mexico City and then re sending it to Cabo SAN Lucas."

Cons: "Al momento del checkin, muy tardado y dando prioridad a los socios del club premier."

Pros: "No hickups"
Cons: "Wi-Fi wasn't working on this plane"

Cons: "Try not to loose my luggage next time full of my family’s Christmas gifts. It was a short flight and a giant Leopard print bag. Crew was rude, didn’t wake me to let me sit up. She just shoved my seat forward"

Pros: "787 seats have better legroom & recliner"
Cons: "Vegetarian food needs lot of improvement"

Cons: "I was asked to move from the front of the plane to the second to last row without a thank you or any kind of appreciation..."

Pros: "Our flight attendant was very polite and with a great attitude."
Cons: "The pilot arrived late because he went for a Tim Horton's coffee (I know that because I was in first row and I heard the flight attendants talking about that). Then, after he finally arrived with a tray full of coffees, there was an issue with the jet's computer and had to reset it and we had to wait even more. When we finally arrived, our Gate was taken by other plane already and we had to wait (more) for the first one to be available for us. Then, when we finally got our Gate, there was another issue, now with the "finger". They weren't able to move it and connect it to the plane to get off of it. So we had to wait AGAIN. And finally as soon as we got off the plane, they were supposed to give us our carry ons on the aisle (Because it was a small plane CR700) , but again, we had to wait almost 10 minutes so that they could send the luggage... To make things worse, I had a first class ticket and I couldn't get the perks of it at the airport. Because they said I wasn't flying in an international flight. Come on?! Canada->USA->Mexico is not International??? You lost me AA."

Cons: "It's a long time in an ever smaller seat"

Pros: "The seating, the comfort, the entertainment, the complimentary food, the drinks. Everything was great with American Airlines."
Cons: "Nothing."

Pros: "Clean. Rough landing- felt like slamming on the breaks too hard"

Pros: "Crew entertainment"
Cons: "Seat cushions"

Pros: "I like nothing!!!!!"
Cons: "My flight was canceled and company didn’t give any other flight.... any compensation for it...."

Pros: "Flights were on time."
Cons: "Seats are too small."

Cons: "Delayed three hours with no communication or compensation. Poor customer service"

Pros: "Attentive crew. Traveling with 2 seniors in their 80’s. Thank you."
Cons: "Nothing. Perfect."

Pros: "Crew nice- flight smooth"
Cons: "More leg room"

Pros: "Did good job"
Cons: "Bigger seats in economy"

Pros: "Seat upgrade."

Pros: "pleasant crew"

Pros: "Na"
Cons: "Free lugagge for veterans. We have made our sacrifice."

Pros: "Boarding, entertainment"
Cons: "Arm rests were immobile, meaning could not take advantage of empty seat next to me."

Pros: "Great surprise at the end of a long travel day. New plane, great crew."

Cons: "No food on the International flight from Kingston to Miami."

Cons: "Service was excellent"

Pros: "Nothing"
Cons: "Flight was late and caused me to miss my flight to Dallas."

Pros: "Good boarding and on time departure."
Cons: "Very uncomfortable seats and spacement between the seats too small and you feel very cramped specially when the person in front of you reclines his seat you can hardly move."

Pros: "Teeny little plane but easy (early i think!) boarding process and nice flight attendant."
Cons: "We were in quite a long line to take off and when we arrived in bmore there was no one to manage the jet bridge and we sat for a little while. Seems like these issues should be easy to solve - you know when the plane is arriving for over an hour!"

Pros: "Boarded on time, left on time, smooth flight, early arrival. What’s not to like? NB: Food on this short trip wasn’t available, thus wasn’t a thing, thus my low rating. Great bottled water, tho. ;)"
Cons: "All good!"

Pros: "The comfort of the plane and the continued update on my flight delay."
Cons: "The flight was delayed but no fault of American."

Pros: "Crew was great!"
Cons: "Flight delayed 3x, it was a very long day of traveling."

Pros: "Left on time, service was good."

Cons: "2 hour delay"

Pros: "On time, even with de-icing. Very empty flight, so lots of room to spread out."
Cons: "The older md80’s that AA is still flying are really showing their age. It will be nice when they update their fleet."

Cons: "Attendant took too long to hand out drinks, then ran out of water for the back of the plane. By the time we got water it was almost time to land."

Cons: "I asked for water and juice, they just gave me juice"

Pros: "First time flyer with American airlines and the service was impeccable"
Cons: "Nothing to dislike"

Pros: "Flight was on-time, smooth, with friendly service."

Pros: "The crew was great! They did big effort to speak in Spanish! And also they are kind in every thing!"

Pros: "Accommodation of letting me and my kids sit together."

Pros: "Nothing"
Cons: "2.5 hour delay going, 3.5 hour delay returning. All because their paperwork had not been submitted on time. Terrible organization."

Pros: "Have not travelled AA in a long time due to my disappointed but today's flight changed my opinion. Was impressed with every thing except that 1 cookie and a cup of water. Not a deterrent though"

Pros: "The plane was clean and the crew was ecxellent"
Cons: "Very skimpy on room in and around eat. Aisle very narrow."

Pros: "Great seat space"
Cons: "No wifi"

Pros: "Very cold flight. Sat on tarmac for a long time before leaving"
Cons: "Freezing and late"

Pros: "Our flight was cancelled"
Cons: "Our flight was cancelled And rescheduled and we were not notified. We missed our flight. The next flight was the following day. We missed a day of vacation and $500 a day hotel fees. We felt we should be reimbursed for our flight but the person we talked to wasn't too helpful."

Pros: "I was traveling with an infant and the staff was so helpful. I will definitely fly AA again."

Cons: "We took off with low fuel diverted to DFW then on to lax with no water on board Completely unsat So much for a non-stop flight"

Pros: "Seat were larger and comfortable"
Cons: "AB 320-200 flight for +5 hours and no entertainment. Nothing on the flight. Could not pre-board on line, so instead of a zone 2 loading sequence we got zone 4. as a person who flies to Europe 4-5 times a year I do not enjoy getting on a plane in the Zone 4-5 sequencing."

Pros: "The plan the people an service."
Cons: "Nothing i did not like"

Pros: "The pilot was charming, and really hugged Mt. Rainier on the way in - Made for an incredible view in the moonlight!"

Pros: "The plane was new on the interior and comfortable."

Pros: "I loved the price more than anything else. All the staff were friendly and professional. Every flight was on time with no delays."

Cons: "Nothing"

Pros: "I landed safely"
Cons: "The infotainment system didn’t work. Headphones connection is faulty. Everything else was ok."

Pros: "yes"
Cons: "eat"

Pros: "It appears that Air Canada is doing the correct thing for passengers who have reserved their seats in advance....after many years of not applying their written policy of making them board after business class/disabled passengers/passengers with young children, they have created Zone 2 boarding which permits passengers with reserved seating to board immediately after them, therefore guaranteeing them overhead bin space. As we all know, a lot of passengers board with much more than one carry-on, which is a plague when boarding."

Pros: "More opportunities to eat Tim hortons"
Cons: "Having to wait 24hra to leave Canada"

Cons: "No AC for the first 30 minutes after boarding so it was wacky hot and stuffy."

Pros: "Nothing"
Cons: "Everything"

Pros: "Everything went as expected"
Cons: "NOthing"

Cons: "Long time till take off"

Cons: "Worst experience !!!!"

Pros: "nothing special."
Cons: "nothing horrible."

Cons: "Lost luggage"

Cons: "Left our luggage in Montreal!"

Cons: "See above."

Pros: "The snack selection is excellent"
Cons: "No complaints"

Pros: "Nice to have free entreteinment"
Cons: "It was uneventful, nothing negative simply average"

Pros: "Everything."

Pros: "Everything was perfect"

Pros: "AC lost baggage"

Pros: "Alles goed"
Cons: "N/A"

Pros: "tout était bien - very good"
Cons: "all was good"

Cons: "The port for the earphones didn't work 100% You had to jiggle it to get it to work"

Cons: "I did not take it."

Pros: "Movies ok"
Cons: "Very very very cold and no blanket !!!!! Was a struggle"

Pros: "Nothing"
Cons: "Everything"

Pros: "It was on time - no delays"
Cons: "Would have liked some snacks along with the drinks offered."

Pros: "Everything was as scheduled"
Cons: "Nothing really"

Pros: "Space between seats in economy class"

Cons: "put on stand by, while this was a non required stop over to Brussels."

Pros: "Service was good"
Cons: "I liked everything"

Pros: "I liked how we got there safely."
Cons: "I did not like the fact I was cramped."

Pros: "boarding was fast and simple"

Pros: "Everything went smoothly and was quite organized."

Cons: "Delayed 2h"

Cons: "My tv didn't work"

Pros: "The fact that the plane landed safely"
Cons: "The service was horrible. They kept changing boarding gates on us. Luggage didn't arrive. A little delay. The service was poor as well"

Cons: "extreme delays and not a lot of updates"

Pros: "Okay"
Cons: "No cookies or pretzels."

Pros: "Nothing"
Cons: "They took our 2 carry on bags , claiming lack of cabin spaces . Only to turn around and lose them en rout to Florida ."

Cons: "Needed subtitles on movies"

Pros: "We set on the runway for over 4 hours."

Cons: "Was put on plane to France, 5 hour layover. Still waiting for my luggage to arrive. Frustrating in extreme."

Cons: "not much in the way of movies."

Cons: "The service"

Pros: "Despite departing late we made it relatively on time"
Cons: "My screen didn't work. The outlet in the seat was also broken. The connection to the Internet was weak and there was a lot of turbulence."

Pros: "One bag did not arrive."

Cons: "Got to Denver 4h Late."

Cons: "The entire Air Canada computer system was down for 45 minutes, and we had to run to make our connection, which we barely did. If the entire system is down, why don't they put a 45 minute hold on the flights since they know that everyone is late? Plus, one of the representatives gave us false information."

Cons: "They lost my luggage!!!!!!!!"

Pros: "All went smoothly"

Pros: "Uncomfortable seat. Super old aircraft. Wasn’t even given water"
Cons: "How about a sip of water atleast?"

Cons: "A delay of 28hrs is never positive. I haven’t been able to get my United points either since I was rerouted to SFO. When claiming them the system says that I never boarded the flight to EWR and completely ignore the YYZ - SFO flight. Mediocre overall."

Cons: "At the time at the gate did not allowed me even take my caryon bag with me, the staff was so rude an in an uncivilized manner start fighting with me ,I am a sinor person got very disrespected by your staff, I would like to bring a lawsuit against UA for what you did to me ,I wish an invitator from your office contantact me to explain everything,"

Cons: "Gate not ready on arrival."

Pros: "Staff"
Cons: "Not enough leg room."

Cons: "Working on flight schedule to be more precise! Delayed!"

Pros: "The crew were so helpful and nice"
Cons: "Only if teleportation exists"

Cons: "Crowded planes."

Cons: "At YYZ @ the wheel chair entrance, I visibly required wheel chair assistance. I approached the United INFO COUNTER and requested wheel chair assistance. She advised me to get into a long Q and after check in they will get me a wheel. chair. TSA is no greater help for your air line."

Cons: "4 different flight delays in chicago"

Pros: "Nice crew."
Cons: "Plane was small and uncomfortable. The plane was again delayed. 4 flights with United. ALL 4 delayed."

Pros: "Quick and easy flight, on and off the plane quickly."
Cons: "Small, cramped plane."

Pros: "Everything was great. On time, great room, pleasant staff!!!"

Cons: "LATE"

Pros: "Not much to like. The flight was okay."
Cons: "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."

Pros: "It was on time and the staff were excellent"
Cons: "Like everything"

Cons: "Had to fight to get seats TOGETHER and WE booked 2 months in advance."

Cons: "If they know that the flight is about to delayed then they must wait for the passengers for connecting flights!"

Pros: "Ok"
Cons: "Cannot gauge if carry-on would fit into overhead No entertainment"

Cons: "The plane was very small and crammed"

Pros: "comfortable and on time"

Pros: "Fantastic service. Much obliged for everything"

Cons: "Horribly rude. She even cursed at another passenger."

Pros: "Toronto is a good place to Fly out. Much cheaper rates than small USA city like Rochester. Booked 1st class Tickets for about the same price coach. They have Customs to USA very well thought out."
Cons: "Very minor delay boarding, made up time in the air. Gate crew reassured that all connecting flights will be fine."

Pros: "I didn't like nothing"
Cons: "United needs to training your employees"

Pros: "Crews were great"
Cons: "Seat cushions were old and hard to sit on in excess of an hour. The don't look worn out, but certainly no one is asking. Not very comfortable for a four hour flight."

Pros: "Good flight"
Cons: "2 Delays"

Cons: "Flight was delayed Before we boarded but then once we boarded we Sat for another hour."

Cons: "I don't fully understand why, but I was unable to get my boarding pass for my flight to Chicago from Toronto until I arrived in the Toronto airport. Toronto airport sequesters off international arrivals, so in an ideal world, I would have been able to go through security directly to into the U.S. terminal, bypassing Canada customs. However, the United desk that I needed to get my boarding pass from located just before security was unmanned. The very kind Air Canada attendant called for a representative multiple times, but after 45 minutes of waiting no one ever arrived to print my boarding pass for me. The Air Canada employee then gave up on any United staff showing up and suggested I try going through Canadian customs and checking in at the same departure desk travelers first entering the airport would go through and make sure to let them know how long I was waiting. The United employee I spoke with told me that I was impatient and should have continued waiting because now she didn't know what would happen with my checked bag and that I may well need to wait 2 hours more for that to get sorted out. I was rather surprised by her overly negative response and apparent threat. If I was irate or yelling that might have been warranted, but frankly, I was so tired from the international travel I didn't have the energy to fight with her. Regardless, I wish I had been more impatient, it was far easier to go through customs twice than I expected. I would have preferred to spend more time in the lounge inside the terminal than to stand by the United desk waiting for someone to arrive to print my boarding pass. At any rate, Canadian+US customs have it together; when I went through U.S. customs to get into the terminal they had the photo of my checked bag right there."

Pros: "Nothing"
Cons: "Everything"

Pros: "My complaint with United is twofold: extremely poor customer service and airport experience. First, the plane was delayed Then cancelled took customer service 50 minuets to rebooked on a new flight to sfo instead Sjc which is far away from my house & I paid for CAB!!"

Cons: "They delayed my flight, so now I get back home really late. Thanks, United."

Pros: "Crew was friendly, boarding was easy."
Cons: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."

Pros: "I like that we landed."
Cons: "This box seems too small to fit it all in. It's United - underwhelmed as usual."

Pros: "united over book. i got boarding pass but no seat number. United charge me $400. I want me money back."

Cons: "Plane from Toronto to Denver could have been a bit bigger / nicer for that long a trip."

Pros: "Boarding was quick and efficient."
Cons: "It seemed that there was a lack of preparedness before taking off from each stop."

Pros: "Crew did the best they could"
Cons: "4 hour weather delay; missed all connecting flights; spent night in O'Hare; no food at night; no vegan food; got home 12 hours later than planned with little no sleep."

Cons: "Delayed departure"

Cons: "Seats are so narrow and uncomfortable. And we never pushed pack on time for all my flights"

Pros: "Plane was on time"
Cons: "No food"

Cons: "3+ hour delay"

Pros: "Staff were helpful, the flight took off on time and the trip was smooth."
Cons: "No complaints on any front."

Pros: "I was pleasantly surprised when they announced those with large carry ons could get tagged and pick up at final destination."
Cons: "The distance between arriving gates and departure."

Pros: "The flight crew was friendly and professional."
Cons: "We had to go to the special help counter to get our seat assignments changed so my wife and I could fly together. Then they attempted to charge us baggage fees because you didn't notify them that we used our United Explorer card. This also required me working with the gate agent to get priority boarding"

Pros: "Sitting in the flight on the Tarmac for over 2 hours is a terrible experience"

Pros: "Overall, the flight was OK. I would not write home and brag to my friends about it ..."
Cons: "There is good business between Toronto and Halifax; why must you use the smallest aircraft you can find? Use a larger aircraft and fly it fewer times per day."

Pros: "A very typical flight."
Cons: "No complaints."

Pros: "The flight was short"
Cons: "We had to walk almost halfway to Newark just to get to the flight. It was outside on the Tarmac at the very very very end of the terminal, I've never seen anything like it before. We also left a travel folder in the seat back pocket containing important documents and a sealed envelope of 1000$ USD. We immediately called to retrieve it and at first were told to file a complaint online, no matter how many times we tried to tell them that time was of the essence in this situation. We also begged the united airlines personnel to speak with a manager and he wouldn't put one on the phone. In the end all they could tell us is that the folder "wasn't there""

Pros: "excellent aircraft, roomy, comfortable and clean. the flight attendants were very attentive but not pushy"
Cons: "very full flight ... tourist season?"