C$ 364 Find Cheap Flights from Ottawa to Mérida – Compare and Save

Crew were welcoming, accommodating and they worked hard to find places for all carry on.

very average service no complimentary alcoholics drinks unlike other airlines such as Porter airlines No decent seats available during check-in time the day before

It was great. There were some issues prior to takeoff. The weather was poor so we had to go through deicing, and we were delayed a bit by the pilots' concern about one of the engines, but that's aviation. The pilots handled everything with aplomb, and kept us apprised

I dread trans-Pacific flights. They are very long. This was my first time on Universal, and it was my best crossing ever. The staff were professional, the hospitality was great, and the food was delicious. The entertainment system filled the long flight hours. I will seek out Universal flights from now onwards. 🙂

My flight was delayed about 1 1/2 hours in Chicago, but other then that it was a good flight.

The flight was delayed, it took longer than anticipated because of weather, and they broke my luggage.

lots of delays the crew were unclear about where to pick up my carry-on, which they took from me to check in on the plane.

My connecting gate in .Chicago was across the aisle from my arriving gate. Otherwise I would not have made my connection. So that was very fortunate.

My flight was delayed by a whole day, so I lost a day of my vacation.

How would you rate my experience when I was stuck in YOW without being offered a cup of water by the airline?

The flight didn’t happen because they apparently lost my check in and wouldn’t let me board.

Access to movies was rather confusing. Apart from that, I have no complaints.

As someone who never flies WestJet unless there is no other viable option I have to give this crew credit where credit is due. Extremely well done everyone.

Flight left on time. The crew was very friendly. I had to buy a proper meal. Small cookie and a drink just doesn’t cut it for a 4.5 hours flight.

Great seats, super comfortable, but no in flight entertainment which was a let down

Good value, minor delay due to waiting for inbound plane but they gave accurate information about wait time. Able to switch to a seat by my husband thanks to a kind flight attendant

Single flights to Cancun purchased through third-party, initially had issues printing luggage labels with the lady at the airport Pearson… Was super friendly and assisted quickly despite being very busy

Not a tonne of food for purchase items for early morning.

The 787 was amazing. Listening to screaming and crying children for four hours was horrible. Small children should be in one section. Seats were very comfortable and leg room was fantastic. Information was very generic on timing.

Long delay die to pet mix up. Also bags took forever to get to carousel