2.0
Car was at wrong location.Reviewed 30 Aug. 2022
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10.0
Our flight was late arriving and satasota airport was helpful was able to get another car Mr Lopez was awesome when arriving back. Very helpful and friendlyReviewed 20 Mar. 2022
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10.0
Jonathan was great at the Thrifty deck in SarasotaReviewed 14 Feb. 2022
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2.0
They did not have a car so we had to take a Jeep which was more $ telling us to return next day to change out. We did still no car told us to come back next day which we called 1st to confirm. Arrived they 1st told us they had to clean the car then said it was cleaned. It was not cleaned we found personal items in car including an apron and bottle opener in addition there was a film on outside of windshield that made driving at night dangerous. Returned the car to the Fruitville location to learn we were charged the $25/day insurance which we told Clark Rd twice we didn't want & we advised on lack of cleanliness.We told if car came from them this wouldn't have happened and that we would need to call Clark Rd to resolve insurance issue.Tried to call Clark Rd from the time we left Fruitville and was on hold from the time we left to almost to airport. Clark Rd staff was rude and ubrupt on insurance and as I explained we were never given a paper copy or email or charges. Did get charges removed. Recieved same inquiry as this from Enterprise and I sent all of above and have heard nothing. So now will see if I hear from this. Lack of reponses will certainly impact my choices in furture.Reviewed 19 Jan. 2022
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10.0
It was pretty painless. Great serviceReviewed 5 Jan. 2022
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10.0
Excellent experience, would use them againReviewed 30 Jul. 2021
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3.9
confusion about pick up location meant I had to uber from airport to a distant suburban location and wait for more than an hour to pick up my car. return was not much better since no one ever answered the phone when I needed to extend the rental or change the drop off. the staff at the airport was not helpful but when we were finally assisted at Clark Road, the lady there was very nice.Reviewed 17 Jun. 2021
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10.0
Pros:Representative was not pushy about buying insurance coverage, or prepayment for fuel.Reviewed 14 Jun. 2021
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4.0
Cons:Waited 1 hour 15 minutes, place is shabby and not cleanReviewed 10 Jun. 2021
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2.0
Cons:Booked a convertible it confirmed. Got there and they didn't have a convertible because on was returned earlier that day with damage. They could have called or emailed before I paid to Uber to the dealership. The woman that was helping was insanely abrasive and rude about it instead of apologetic. I understand things happen but I absolutely should have been notified before my reservation time plus she did not need to be so abrasive about it. Apologetic and calm if the way she should have approached it. I am extremely unsatisfied and will not book again.Reviewed 25 Apr. 2021
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2.0
Cons:Do not be late! This store closes at 5:00PM. Our daily rental rate increased dramatically when we picked up the next morning.Reviewed 11 Apr. 2021
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7.2
Pros:original drop off location changed but I found the new on OKCons:The car didn't have blue tooth and if I hadn't had a speaker with me, I would not have been able to play anything on my phone. HumReviewed 8 Apr. 2020
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