Find reviews that mention:
6.0
No window washer fluid. Couldn’t connect to wi-fi so had to use Google maps only on my phone.Reviewed 1 Jun. 2023
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10.0
The customer service was terrific.Reviewed 5 Apr. 2023
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8.0
Excellent rentalReviewed 26 Mar. 2023
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4.0
Had to wait 20 minutes for car to be washed. Staff was nice, but gave me a car with less than one quarter gas.Reviewed 24 Feb. 2023
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2.0
When I went to pick up our reserved SUV I was told that our car was not there and they couldn’t say how long until it would arrive. The person working didn’t seem concerned at all that we did not have a vehicle at our reserved time. We ended up taking a minivan, which we were told was the only other option if we wanted a car at the time we were there. The car itself was not cleaned very well and seemed to have bugs inside. We were all very itchy only when in the minivan. Overall a poor experience with Budget; we will use another company next time.Reviewed 22 Feb. 2023
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2.0
booked a car one way to tampa airport and checked twice to make sure Iwould have a careven tried to pay on monday 02/13 and agent at the office said no pre-pay but they would have a car for ,me on 02/14 then called me on 02/14 and said we're sorry but no car and told me to try uber! tampa airport is 80 miles from venice fla I WILL NEVER USE BUDGET AGAIN and I bet I don't hear from you eitherReviewed 16 Feb. 2023
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10.0
Efficient and simple pickup and drop off. Representing could have more knowledgeable on insurance c/l. Explain whereand how the drop off works at the airport.Reviewed 10 Feb. 2023
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10.0
The line at airport was very long and slow. Need to speed up process and have everyone fill out pre-form or have a special pine for people who pre-fill in formReviewed 9 Feb. 2023
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6.0
I was unknowingly uncharged $30 a day by the rental agent. He had a very heavy accent that i had a great deal of trouble understanding, but I was able to ascertain that he did not have the level of car I had prepaid for. He asked if it was just me and I said yes. The car I was given was substantially larger and when I reviewed the bill it said that I had agreed to an upgrade and I was charged an additional amount that was over 30% higher than I had agreed to.Reviewed 28 Jan. 2023
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8.0
Fella at counter, although busy, was calm, efficient and helpfulReviewed 25 Jan. 2023
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10.0
Great car, clean. Newer and easyReviewed 24 Jan. 2023
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2.0
Picking up experience was horrible. Staff unprofessional and unprepared. Did not have a car for me at my prepaid for time. Had to move all my luggage into three different cars because they kept messing it up. In the end got a dirty car because they didn’t have time to clean it and I had already been there for 40 minutes. Manager/boss seemed drunk and kid working there had no idea what he was doing. They opening made jokes about his weight in front of customers. Will never go there again.Reviewed 20 Jan. 2023
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