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4.0
It was largely my fault. Was in a hurry and reserved it at wrong location and hertz couldn’t help us and ended up paying a much higher rate to rent again. Losing original rent fee. Lesson learnedReviewed 28 Apr. 2023
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6.0
car not clean.Reviewed 21 Apr. 2023
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4.0
Not sure whose fault it was, but the pick-up location for my rental closes at 12 on Saturday and with my pickup time being at 12 it caused a problem. If I had showed up a minute later I wouldn’t have been able to pick up the vehicle. Car was fine, a little musty but other than that it was ok.Reviewed 4 Mar. 2023
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2.0
I opted to rent a Tesla Model 3 since Hertz was running a promotion. Since I had never before driven a Tesla, I was expecting some sort of orientation. The rep offered none when I asked and said, "We just assume folks already know how to operate it if they're renting it." I spent 15 minutes in the parking lot trying to figure out how to adjust the mirrors and how to put it in Drive. UGH! When I asked him where the nearest charging station was he replied, "I don't know but I hear there's one at the Wawa station at the corner of Honore and Clark." I think Hertz is crazy to rent a Tesla without any instructions. I almost got rear-ended the first time I took my foot off the accelerator. They slow down so fast it's as if you're applying the brakes hard.Reviewed 19 Feb. 2023
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10.0
Loved the car! Brand new….only 3500 miles on it. 2023 Hyundai Elantra. Very smooth riding car! Would rent from Hertz again!Reviewed 12 Feb. 2023
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10.0
The rental service store was very convenient. The rep was also, however, when I tried to call to extend my service the phone rang and rang. I tried several times. I drove to the store to get it renewed and they also checked the tire pressure for me as the light came on.Reviewed 25 Jan. 2023
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10.0
Everything was just right, location, service, car qualityReviewed 11 Jan. 2023
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10.0
Great staff…..very helpfulReviewed 3 Jan. 2023
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10.0
Customer service, car cleanlinessReviewed 9 Oct. 2022
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2.0
Terrible. I would appreciate a call about this. Still waiting for my refund.Reviewed 17 Aug. 2022
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10.0
Very easy to reserve the car and staff were very friendly and helpful.Reviewed 12 Jul. 2022
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10.0
No complaints whatsoever. From booking the reservation to extending the term a couple days longer, all went well and simply. Highly recommended.Reviewed 16 Jun. 2022
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