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Waterloo car rental reviews and directory
From C$ 32/day
Rated #1
Avis
Best Rated
8.7 Excellent (6 reviews)
2 locations in Waterloo
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Avis reviews
Car rental locations
Avis
Locations in Waterloo
160 Weber Street South
+1 519 886 5846
696 Fairway Road, Unit 2
+1 519 893 1110
All Avis reviews
Avis reviews in Waterloo
From C$ 36/day
Rated #2
Enterprise
Most popular
8.6 Excellent (27 reviews)
5 locations in Waterloo
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Enterprise reviews
Car rental locations
Enterprise
Locations in Waterloo
1215 Victoria St N
+1 519 772 0888
2959 King St E
+1 519 893 6800
379 Weber St. N.
+1 519 884 6001
4881 Fountain Street North #1
+1 519 893 6800
70 Alpine Court
+1 519 741 5980
All Enterprise reviews
Enterprise reviews in Waterloo
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
car was clean
great service
friendly staff
return the car
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4.4
Return car Jan 2. Want to know & check payable. Doc system needs impro
Pros: They re easy going when I requested a change of vehicle on 1st day. 2 pick up experience are good. They worked fast. No long wait. Drop off airport was painful. Hard to find Enterprise entrance!
Cons: I didn’t get correct receipt or rent contract. I didn’t hv any paper 1st day as they said they would email me. But no email received. I requested paper 2nd day. They gave me one but vehicle info wasn’t right. I told them the incorrect info n asked question about payable by email. No reply. After returned car 4 days, I still hv no email no receipt. I still don’t know what payable. Doc needs improvement.
review from
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10.0
good price good service
Pros: short nice and sweet
review from
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2.0
Under 25 drivers steer clear
Pros: Kayak made it seem easy, and booking was fast. I like that I didn't have to pay upfront.
Cons: I wasn't able to rent a car at all because Kayak all the small print and so I didn't show up to the dealership with the proper paperwork for under 25 driver. The person st enterprise was very kind but couldn't rent me a car so I went elsewhere. I won't be using kayak again for a while.
review from
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9.2
Awesome service
Pros: Great service. Got a shocking phone call when I found out all the cars returned were damaged and I didn't have a rental. But Fasid called me back a short time later and managed to find me a car. Great service. will be back again for site. And the weekend service being opened is a HUGE +.
review from
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10.0
Pros: nice people to deal with.
review from
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4.8
expensive with car problems
Cons: was 800 km from home. car ran fine for 95% of the time. drove to the grocery store in the city i was visiting and then the car wouldn't start. ended up having to pay $70 for them to bring a new car to me. the bill was already at $290, so i had a total of $360 for a 4 day trip. not sure if this was standard in the business to charge extra for problems that the customer didn't cause. i think my car rental days are over.
review from
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6.8
Overall decent
Pros: Pick up was easy, staff was friendly, car was clean and smooth
Cons: Wasn't told about the young drivers fee until after I paid. Didn't have many cars to choose from
review from
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10.0
Pros: Easy pickup and return of the car!
review from
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10.0
Fantastic
Pros: The vehicle was great and reasonably priced, but most importantly the staff at the Waterloo location was great!
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9.2
Cons: That branch is understaffed. It was busy when I went in for pick up and drop off. I had to wait for at least 15 minutes before I could be served. It is not the staff's fault. They were working hard. But that branch is busy and needs to hire more employees. The staff were very friendly and courteous.
review from
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9.2
Impressive service from a car rental company
Pros: I recommend this particular Enterprise site in Waterloo on Weber St. Surprisingly very professional service and courteous staff (even the staff that wasn't directly serving me) which was a nice change from most of my experiences with other major car rental companies. Staff were engaging, efficient and polite. I would go back based on the service alone. Site was generous enough to let me off on a 30' late return too!
Cons: No particular complaints.
review from
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10.0
good price good service
Pros: short nice and sweet
review from
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9.2
Awesome service
Pros: Great service. Got a shocking phone call when I found out all the cars returned were damaged and I didn't have a rental. But Fasid called me back a short time later and managed to find me a car. Great service. will be back again for site. And the weekend service being opened is a HUGE +.
review from
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10.0
Pros: nice people to deal with.
review from
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10.0
Pros: Easy pickup and return of the car!
review from
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10.0
Fantastic
Pros: The vehicle was great and reasonably priced, but most importantly the staff at the Waterloo location was great!
review from
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9.2
Cons: That branch is understaffed. It was busy when I went in for pick up and drop off. I had to wait for at least 15 minutes before I could be served. It is not the staff's fault. They were working hard. But that branch is busy and needs to hire more employees. The staff were very friendly and courteous.
review from
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9.2
Impressive service from a car rental company
Pros: I recommend this particular Enterprise site in Waterloo on Weber St. Surprisingly very professional service and courteous staff (even the staff that wasn't directly serving me) which was a nice change from most of my experiences with other major car rental companies. Staff were engaging, efficient and polite. I would go back based on the service alone. Site was generous enough to let me off on a 30' late return too!
Cons: No particular complaints.
review from
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4.4
Return car Jan 2. Want to know & check payable. Doc system needs impro
Pros: They re easy going when I requested a change of vehicle on 1st day. 2 pick up experience are good. They worked fast. No long wait. Drop off airport was painful. Hard to find Enterprise entrance!
Cons: I didn’t get correct receipt or rent contract. I didn’t hv any paper 1st day as they said they would email me. But no email received. I requested paper 2nd day. They gave me one but vehicle info wasn’t right. I told them the incorrect info n asked question about payable by email. No reply. After returned car 4 days, I still hv no email no receipt. I still don’t know what payable. Doc needs improvement.
review from
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2.0
Under 25 drivers steer clear
Pros: Kayak made it seem easy, and booking was fast. I like that I didn't have to pay upfront.
Cons: I wasn't able to rent a car at all because Kayak all the small print and so I didn't show up to the dealership with the proper paperwork for under 25 driver. The person st enterprise was very kind but couldn't rent me a car so I went elsewhere. I won't be using kayak again for a while.
review from
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4.8
expensive with car problems
Cons: was 800 km from home. car ran fine for 95% of the time. drove to the grocery store in the city i was visiting and then the car wouldn't start. ended up having to pay $70 for them to bring a new car to me. the bill was already at $290, so i had a total of $360 for a 4 day trip. not sure if this was standard in the business to charge extra for problems that the customer didn't cause. i think my car rental days are over.
review from
From C$ 29/day
Rated #3
Hertz
Cheapest deal
8.4 Excellent (5 reviews)
1 location in Waterloo
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Hertz reviews
Car rental locations
Hertz
Locations in Waterloo
133 Weber Street North
+1 519 888 8296
All Hertz reviews
Hertz reviews in Waterloo
Recent Reviews
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Find reviews that mention:
nice car
friendly staff
From C$ 32/day
Rated #4
Budget
6.1 Good (3 reviews)
2 locations in Waterloo
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Budget reviews
Car rental locations
Budget
Locations in Waterloo
160 Weber Street South
+1 519 749 7912
696 Fairway Road South Unit 2
+1 519 893 6282
All Budget reviews
Budget reviews in Waterloo
Recent Reviews
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- Neutral
- Negative
Find reviews that mention:
customer service
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2.0
rude staff
Pros: car is ok. nothing special
Cons: rude, arrogant staff
review from
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6.4
Okay
Pros: They have fun cars. You don't see turbocharged cars too often at other agencies.
Cons: They just hand you the keys, no car walk around with the customer is done. On returning the car I walked into the office and very audibly said good afternoon directly to the face of the customer service gentleman who was busy typing he didnt return the greeting plus took close to a minute to acknowledge me. At other agencies I would have immediately recieved an acknowledgement. Customer service and manners are a big deal for me. The exterior and interior of the office are also badly in need of some sprucing up. The car was also pricey compared to other rental agencies in the area.
review from
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2.0
rude staff
Pros: car is ok. nothing special
Cons: rude, arrogant staff
review from
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6.4
Okay
Pros: They have fun cars. You don't see turbocharged cars too often at other agencies.
Cons: They just hand you the keys, no car walk around with the customer is done. On returning the car I walked into the office and very audibly said good afternoon directly to the face of the customer service gentleman who was busy typing he didnt return the greeting plus took close to a minute to acknowledge me. At other agencies I would have immediately recieved an acknowledgement. Customer service and manners are a big deal for me. The exterior and interior of the office are also badly in need of some sprucing up. The car was also pricey compared to other rental agencies in the area.
review from
Car Rental Locations in Waterloo
Good to Know
| Most Popular Agency | Enterprise |
| Most Popular Car Type | Intermediate |
| Average price | C$ 65/day |
| Good deal | C$ 49/day |
FAQs About Renting a Car in Waterloo
How much does it cost to rent a car in Waterloo?
On average a hire car in Waterloo costs C$ 65 per day.
What is the most popular rental car in Waterloo?
Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type in Waterloo.
What is the cheapest car rental company in Waterloo?
In the past 72 hours, the cheapest rental cars were found at Hertz (C$ 25/day), Avis (C$ 30/day) and Enterprise (C$ 41/day).
Which car rental companies are at the airport: Pearson Intl Airport (YYZ)?
Car rental companies onsite at Pearson Intl Airport include Hertz, MEXRENTACAR , GREEN MOTION , Dollar, Thrifty, Iversta Rentals Inc, Right Cars, Ace, Payless and Europcar.
Which car rental companies will pick you up at the airport: Pearson Intl Airport (YYZ)?
Car rental companies that offer shuttle or pick-up services from Pearson Intl Airport to off-airport locations include Enterprise, Hertz, Zoom Rent A Car, Alamo, Budget, MEXRENTACAR , Dollar, Avis, Thrifty and Iversta Rentals Inc.
What is the cheapest rental car location in Waterloo?
In the last 72 hours the cheapest rental car price was found at Hertz 133 Weber Street North N2J 3G9 (1 kilometers from city center).
How can I find car rentals near me in Waterloo?
Take a look at our extensive car rental location map to find the best rental cars near you.
