Windsor car rentals

Cons: Seemed like it had an engine problem.

Cons: there wasn't anything I didn't like

Cons: Car seemed very light.

Cons: On Sunday and Mondays, they're swamped and sometimes overbooked. I waited in line over 40 minutes with only 10 people in front of me when I got there. They wouldn't serve the next person in line until a car was ready for the person at the counter. If this is the norm then they should have lines for different types of rentals and be able to process through rentals they have and get them on the road. Very frustrating after flying all day and wanting to get to your destination. As to cleanliness, there was something spilled in the back seat on the leather that had not been cleaned when we received the car.

Cons: Showed up in Windsor and Enterprise was a cab ride away from the airport. Due to local bylaws they weren't able to pick me up at the airport. We went with Budget for the same price and got a better vehicle right at the airport.

Cons: The shuttle took a long time to pick us up at the airport.

Cons: Wait time for processing rental was greater than one hour.

Cons: More expensive than anticipated. Partially my fault making reservation. I didn’t check pick up location closely enough.

Cons: I booked a car through Kayak to be available to me when I landed at the Detroit Airport. The car I reserved, for some reason, is not at the Detroit Airport. It's in Windsor Ontario. And the great price I received was in Canadian dollars so it wasn't so great after all. And when I attempted to contact customers service, there is none to be found. Nice job Kayak!

Cons: It took me at least an hour to get my car. There were 3 agents working. Since I was doing a turn around flight this utilized far too much of my needed time. This was the LONGEST I've ever had to wait and get a car and the issue wasn't stock. There were plenty of cars on hand.

Cons: Wish it was a little cheaper

Cons: The fact that I booked my van rental two months in advance to make sure I had one for my trip and the day I was going to pick it up there was nothing available make me so mad. I was super lucky to have found a van with enterprise at the last minute! After that I will always rent from them. They have the best service!

Cons: I had reserved a vehicle through them. Three days before the reservation date I was emailed that to vehicle was over booked. I the email it said that they would like to offer me alternatives, but I was given zero and got the run around, oh and of course they were closed over the weekend when I got the email and I had to wait until a day before my trip to sort it out. No one helped at all, given zero alternatives, and just told to call priceline/discount company. I will never use them. Had to pay $500 more for a car since it was so close to when I needed it.

Cons: There is no car rental booth at this location. Only a little metal kiosk that connects you by phone to Discount. There is only a train station. It's not Europcar but Discount Auto carrying on business as Europcar. No Europcar signs.When you call the number on the reservation Discount operator answers the phone. She had no idea what to do or what was going on. Shame on you for allowing this to happen. I ended up borrowing a car from a friend. Otherwise I would have been stuck

Cons: Poorly maintained fleet of cars by the associates of Europcar Car Rentals i.e. Discount Car & Truck Rentals. Inability to appreciate the time of customer. Misleading the customer of the location of rental facility.

Cons: I was surprised to find no rental counter at Windsor station, just a video kiosk marked Discount (not even Eurocar). After calling, it took 20 minutes for an agent to arrive to pick us up and drive us another 20 minutes to the rental counter, where we took another 20 minutes to finally get the car and be on our way. That was nowhere advertised or stated, so it came as a surprise. As a minimum, I would suggest their confirmation email ask us to call 15 minutes before arriving so the shuttle can be there. Or they could monitor the train arrival times and just be there when our train arrives. Then you need to drop the car to the rental office over an hour before the train. Something to keep in mind.

Cons: I made a reservation a week in advance, but the car wasn't there when I showed up because someone else extended their rental, and they had no other sedans at all! Had to go with a different company and pay more.

Cons: The car was cheaply made and uncomfortable.

Cons: Long wait. Uncoordinated lot staff and lacking a universal understanding of basic customer service.

Cons: Stood in line for over an hour to pick up my car

Cons: I found out that the reservation was not st DTW, but rather at a smaller regional airport and, though on the phone the representative was very kind and transferred the reservation for no charge, at DTW the representative would not honor that and insisted on doubling the rate. So I left and rented from Thrifty.

Cons: long wait due to staff shortage, wrong/no instructions on toll fees

Cons: Instead of telling me when I booked the reservation that they were sold out at the airport I flew into. It booked my car reservation somewhere in Canada. I ended up using an Uber.

Cons: Terrible customer service. Scammers Rude and made fun of my accent

Cons: Since only one agent to serve both Avis and Budget, it slows down the check in process.