Recent Reviews
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- Negative
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9.2
Pros: The ease of pick up and drop off
Cons: Price was a little more than I wanted to pay...but I was given an upgrade so I think it worked out in the wash
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2.0
Cons: You booked it wrong accidentally. I was never not was I going to be in Canada. I was in Detroit. Kayak, Ndbprocline who you used for booking were unwilling to help..... after hours n many emails and calls. Sorry what Kayak offered was only frustration and poor customer service. Alamo altered reservation. Canceled and rebooked in right location..
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10.0
Very friendly service!
Pros: We were given a full sized car, but it was too small for my three men passengers. I asked nicely for a different full sized car. We were upgraded to a SUV for only a little more money. The whole experience was perfect!
Cons: All was great!
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8.0
Pros: Quick check out
Cons: There was nobody directing where to return the car
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9.2
Good Deal
Pros: I liked the car, it was nice and clean. Drop off was quick and easy.
Cons: When I arrived at Avis there were only 2 people working the desk, it was like that for about 15-20 minutes. Once everyone came back out and helping customers the line moved a lot faster.
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2.0
Cons: Car was reserved in Windsor, Ontario despite the fact that my flight landed in Detroit. They had no available cars and I then had to walk to the different rental car agencies to find a car. Not Fun. Why would they book my car a 2 hour drive from the airport.
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6.0
Michigan
Pros: They had car ready when I got there.
Cons: They tried to get over on price.
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2.0
Cons: not at the airport,no shuttle bus , who the hell want to take taxi and get your stupid car . waste of my time
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6.8
Cons: Change price 100% on pick up. After 2hours of unprofessionally conversation get price I was code!! Sorry Almo talk to your employees who work for you .. In future make sure I don't have to go over again!!
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8.8
Pros: The manager made things work for us. Much appreciated.
Cons: I did not like that my reservation was made for Windsor Canada when I specified Detroit Airport as pick up.
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6.8
Pros: Clean car, good gas mileage. Simple and quick return.
Cons: Getting the car, long lines.
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2.8
Bucket of bolts
Pros: It had wheels
Cons: The car was dirty and rattled with every little bump in the road. But the most annoying issues was that the car charger didn't work therefore my gps died and I was lost 20 miles from my destination. I called alamo and they said no problem, just go to the nearest alamo to swap cars. Well... the nearest alamo was 50 miles away. Impossible to do, i was in the area on business. Ended up having to spend $150 for a new gps that would plug into the USP port. Very dissatisfied all around. Never again.....
review from
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9.2
Pros: The ease of pick up and drop off
Cons: Price was a little more than I wanted to pay...but I was given an upgrade so I think it worked out in the wash
review from
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10.0
Very friendly service!
Pros: We were given a full sized car, but it was too small for my three men passengers. I asked nicely for a different full sized car. We were upgraded to a SUV for only a little more money. The whole experience was perfect!
Cons: All was great!
review from
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9.2
Good Deal
Pros: I liked the car, it was nice and clean. Drop off was quick and easy.
Cons: When I arrived at Avis there were only 2 people working the desk, it was like that for about 15-20 minutes. Once everyone came back out and helping customers the line moved a lot faster.
review from
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8.8
Pros: The manager made things work for us. Much appreciated.
Cons: I did not like that my reservation was made for Windsor Canada when I specified Detroit Airport as pick up.
review from
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8.0
Pros: Quick check out
Cons: There was nobody directing where to return the car
review from
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6.8
Cons: Change price 100% on pick up. After 2hours of unprofessionally conversation get price I was code!! Sorry Almo talk to your employees who work for you .. In future make sure I don't have to go over again!!
review from
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6.8
Pros: Clean car, good gas mileage. Simple and quick return.
Cons: Getting the car, long lines.
review from
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2.0
Cons: You booked it wrong accidentally. I was never not was I going to be in Canada. I was in Detroit. Kayak, Ndbprocline who you used for booking were unwilling to help..... after hours n many emails and calls. Sorry what Kayak offered was only frustration and poor customer service. Alamo altered reservation. Canceled and rebooked in right location..
review from
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2.0
Cons: Car was reserved in Windsor, Ontario despite the fact that my flight landed in Detroit. They had no available cars and I then had to walk to the different rental car agencies to find a car. Not Fun. Why would they book my car a 2 hour drive from the airport.
review from
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6.0
Michigan
Pros: They had car ready when I got there.
Cons: They tried to get over on price.
review from
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2.0
Cons: not at the airport,no shuttle bus , who the hell want to take taxi and get your stupid car . waste of my time
review from
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2.8
Bucket of bolts
Pros: It had wheels
Cons: The car was dirty and rattled with every little bump in the road. But the most annoying issues was that the car charger didn't work therefore my gps died and I was lost 20 miles from my destination. I called alamo and they said no problem, just go to the nearest alamo to swap cars. Well... the nearest alamo was 50 miles away. Impossible to do, i was in the area on business. Ended up having to spend $150 for a new gps that would plug into the USP port. Very dissatisfied all around. Never again.....
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