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2 locations in Waterloo
Filters
Reviews
4.0 Mediocre
Mar. 2024
10.0 Wonderful
Jan. 2024
10.0 Wonderful
Jan. 2024
4.4 Mediocre
Jan. 2018
Pros:
They re easy going when I requested a change of vehicle on 1st day. 2 pick up experience are good. They worked fast. No long wait. Drop off airport was painful. Hard to find Enterprise entrance!Cons:
I didn’t get correct receipt or rent contract. I didn’t hv any paper 1st day as they said they would email me. But no email received. I requested paper 2nd day. They gave me one but vehicle info wasn’t right. I told them the incorrect info n asked question about payable by email. No reply. After returned car 4 days, I still hv no email no receipt. I still don’t know what payable. Doc needs improvement.10.0 Wonderful
Nov. 2017
Pros:
short nice and sweet2.0 Poor
Oct. 2017
Pros:
Kayak made it seem easy, and booking was fast. I like that I didn't have to pay upfront.Cons:
I wasn't able to rent a car at all because Kayak all the small print and so I didn't show up to the dealership with the proper paperwork for under 25 driver. The person st enterprise was very kind but couldn't rent me a car so I went elsewhere. I won't be using kayak again for a while.One location in Waterloo
Filters
Reviews
6.4 Okay
Jun. 2018
Cons:
The car was not there at our pickup time. No one there when we dropped it off10.0 Wonderful
Apr. 2017
Pros:
Quick transaction at both the pick up and drop off. Staff friendly and easy to talk to. Car was in great condition.One location in Waterloo
Filters
Reviews
2.0 Poor
Nov. 2023
6.8 Okay
Jan. 2018
Pros:
Car itselfCons:
Customer service. Pickup time was 6 I was there at 5 30 and they were like I am in a rush hurry you have 2 minutes.. They never open till 6 always close at 5 30