Find reviews that mention:
10.0
Excellent car and staff. Quick check in and check out.Reviewed 28 May 2023
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10.0
The staff were so nice and it was so quick and easy to pick up and drop off the car!Reviewed 23 May 2023
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10.0
Very helpful and pleasant to deal with.Reviewed 9 May 2023
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10.0
Great service, very helpful. Thank you!Reviewed 7 May 2023
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10.0
The snow was really piled up near the driver's door which made it a bit difficult to get in when I picked the car up, aside from that, everything was smoothReviewed 31 Dec. 2022
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10.0
The side mirrors were frozen solid and wouldn’t adjust. Blame the weather.Reviewed 31 Dec. 2022
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10.0
Smooth interaction. Counter staff are very friendly and efficient.Reviewed 4 Dec. 2022
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10.0
Excellent and friendly service! Will tent again from themReviewed 8 Nov. 2022
review from![momondo-kyk-wl]()
10.0
Very efficient process at pick up and return. Would definitely use next time.Reviewed 3 Oct. 2022
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2.0
We booked a Full sized car for pick up and drop off at Victoria Airport but it got fouled up and was set for pickup downtown instead. Big price difference and National said we would have to get an SUV instead at an even higher price so advised to take shuttle ($50 later) downtown. Wouldn't have upset us but got there and was informed there they don't have full sized cars so "would upgrade us" to a puny SUV or we could pay to upgrade to a slightly less puny one! Told customers are "happy to be upgraded"! I tried to get into the 'mid-sized' Hyundai and couldn't contort myself through the door opening without Yoga moves and then once inside felt like being rooled into a Catscan machine! Just way too closterfobic! And we have a VW beetle that we love the interior room and comfort of! We canceled the booking at National and walked around the corner (still minus our $50 shuttle cost) to Avis where they quickly got us set up in a very comfortable and only slightly highr priced Chrysler 300S! All I can say is don't trust 3rd party booking systems to get what you book where you think you're booking. Have a direct with rental car back up booking to be sure you have something and know what you are getting! Sad this rip off the customer ridiculous price gouging the rental companies are doing is pushing us all to look for alternatives that aren't always safe. So they can get us comfortable with the higher price for swinging their fleets to Electric cars while paying for that fleet changeover! Sucky!!!Reviewed 30 Sep. 2022
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10.0
Everything was perfect.Reviewed 10 Sep. 2022
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10.0
Somehow when I searched car rentals at YYJ it had me picking up my car at the downtown Victoria location. The great staff at the airport fixed the reservation without any “up charge”!! They are awsome. Car was new and very clean.Reviewed 30 Aug. 2022
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