8.0
I ordered a SUV but received a normal Sedan car.Reviewed 14 Aug. 2023
review from![kayak]()
4.0
The Hertz did not have the vehicle I reserved and offered me a smaller vehicle during pickup. I had a bit too much luggage so had to opt for an upgrade which they charged me extra for. After leaving it didn’t quite sit right so I called them back about the up-charge and they weren’t helpful. Otherwise the pickup and drop off were easy and convenient. The vehicle was great and had no issues there. People were nice just not willing to help me out regarding the reservation and pricing.Reviewed 22 Jul. 2023
review from![kayak]()
6.0
We were to receive an invoice by email 8 pm of the day we dropped off the vehicle and still have not received 5 days later.Reviewed 17 Jul. 2023
review from![kayak]()
2.0
The Operations Manager, Arjun Dhingra, is one of the rudest and least helpful individuals I have dealt with. He acussed us of damaging a rental car and demanded we provide photos. Not only were we not instructed to take photos of the car, we did not have a walk around with any of their staff. Most importantly, there was absolutely no damage with the car. When this was brought up with Arjun Dhingra, he became needlessly condescending and rude. I will certainly never rent from Hertz, and cannot say anything good about their staff. Just absolutely rude, fraudulent, disgusting people who ought to consider changing careers.Reviewed 28 Apr. 2023
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8.0
Vehicle was the perfect fit for vacation needsReviewed 11 Apr. 2023
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10.0
A reduced rate was advertised because the pickup location was supposedly a shuttle ride from the airport. But the car was at the airport after all - bonus!Reviewed 3 Oct. 2022
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8.0
We chose dealers choice and have always gotten better cars. This was a small car so will probably select a specific car next time.Reviewed 18 Sep. 2022
review from![kayak]()
8.0
Very friendly and accommodating. Everything went according to plan. Nice clean car no hassle. Thought we had to shuttle off site but price matched and all worked out wonderfullyReviewed 24 Aug. 2022
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4.0
No one escorted to parking lot where the car was parked for pickup. Car had 2 scratch marks on the passenger side front bumper at the bottom along with black spots and light stretch marking at many locations on front, back and sides of the car. But no one accompanied to note down and I was asked to note down my inspection results on pre-rental inspection form. No customers care touch at the time of pickup. I am yet to undergo drop off experience tomorrow morning i.e. on August 02, 2022 at 7 A.M. Hopefully it would be better than pickup experience.Reviewed 1 Aug. 2022
review from![kayak]()
2.0
The van was very good. But the girl at the rental counter had us inspect the car for damages. We told her about some scratches on the rear passenger panel. She told us not to worry about scratches. She told us to look for dents or other damage. When we turned the car in on 7/21, the guy made an issue of the scratches. He said they were going to possibly charge us for repairs! We were told not to worry about scratches. They were already there and we don’t feel that we are responsible.Reviewed 22 Jul. 2022
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10.0
We were given TWO bulky keys that were wired together. If 1 key is lost, both keys are gone! Seems to us that you should keep the second key in case of an emergency? When we returned the car, the lady thanked us and said we would receive an Email. We don’t really have any proof that the vehicle was any returned. We suggest that some proof of return is given. Thank you Renting from Hertz was a pleasure.Reviewed 10 Jul. 2022
review from![hotelscombined]()
6.0
Good car! Just cost way too muchReviewed 21 Jun. 2022
review from![kayak]()