6.4
Cons:Drop off was awful! No signs where to take car. Finally found a tiny sign to drive to the 7th fl of garage. No attendant around. Spent 20 minutes walking around offices to find someone.Reviewed 12 Jul. 2019
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9.6
Pros:Both pick-up nad drop-off of the car were fast, and staff were all friendly.Cons:I was surprised that my rental car did not have a block heater, given how cold temperatures can get in winter in Edmonton.Reviewed 19 Feb. 2019
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10.0
PricePros:I rent alot of vehicles every week if they keep there prices done they will get my buisnessReviewed 22 Nov. 2018
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8.4
Avis drop off Banff downtown is a nightmare for stressPros:Nice vehicle. TeasonableCons:Downtown drop off location was impossible due to lack of deatails, signage, traffic no where to stop. Deatailed directions for complicated drop off downtown should be provided. Alternative location should be provided with directionsReviewed 21 Jul. 2018
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10.0
Pros:The attendant at the drop off location was helpful and attentive to my concern and fixed the problem.Cons:AVIS was charging me for a late fee, when I had paid for 2days (2*24hr periods)Reviewed 5 Jun. 2018
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2.0
Avis wouldn't honor the confirmed rental rateCons:Booked a Tahoe online and when we went to pick up the car and was signing all the documents, noticed the price was more than 4 times the price. I showed them my confirmation but the time my just told me there must have been an issue with the booking site. There was no mention of this before I was about to sign and they would not honor the confirmed price I had so I left and went to Alamo who gave me a great deal. Thank you Alamo. Last time booking AvisReviewed 16 Dec. 2017
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10.0
Fast and FriendlyPros:The Avis rep was got us on our way in recorded time, and was a pleasure to deal with.Reviewed 21 Aug. 2017
review from![kayak]()
10.0
Pros:Efficient check out and check inCons:The oil change light was on when I picked up the vehicleReviewed 8 Aug. 2017
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4.8
Pros:Car was really quite fuel efficiencentCons:The fuel tank wasn't quite full and the inside of the tank was disgusting, had an awful smell , I had to armour all everything before I could drive the vehicleReviewed 2 Aug. 2017
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10.0
A lovely tripPros:Scheduled my pickup from the airport for 11, but they did not have a car ready ( I was 10 minutes early as my flight was ahead of schedule) I was upgraded to a B class car and loved it! May have changed my mind on wanting to purchase a jeep because I loved the Chevy Malibu so much. My first time renting a car, and was very pleased.Cons:I wasn't offered any kind of km deal, which is fine, but it would have been nice if there was a package since it is roughly 400 kms from Edmonton to JasperReviewed 16 Jun. 2017
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8.8
Fast & convenient & no BS .Pros:Speak up and drop off Was very fast and nobody tried to sell me any think.Cons:I consider $760 for a smal suv without insurance a bit pricey but didn't had a choice at the moment.Reviewed 12 Sep. 2016
review from![kayak]()
8.8
Pros:Very quick drop off. Friendly representative.Reviewed 25 Jul. 2016
review from![kayak]()