Reviews for Avis in Calgary
- All reviews 100%
21 Dec 2017
Poor experience due to CarRentals.com
Pros: I was able to salvage the situation by working with the Avis representative, but the reservation I originally made was not honored. The car was nice. Drop off was smoother than pick up.
Cons: I thought I was paying approximately $200 CAD, but was shocked when they almost had me sign for $900 CAD. That's what they had me in their system for. When I showed the Avis rep my confirmation (email and online), and that I wasn't going anywhere, he understood that he had to make it work. He gave a good car, with good terms, however the price was still about $100 CAD more than I had reserved for. But the shock of arriving and being told that the reservation I made was bogus was an extremely unpleasant experience. I believe that CarRentals.com is a scam and I will be reporting them to the Better Business Bureau. I'm surprised Kayak deals with them.
13 Dec 2017
Beware when booking online
Pros: The employee was nice.
Cons: Booked through carrentals.com and apparently there was an error in the rates online through them. I showed the agent my confirmation email with the price I booked and she said that was an error price and that I was the third person who had that problem. Luckily I was able to cancel and find a way better deal at another rental agency that same day.
17 Oct 2017
Pros: Convenient location and agent came right out to meet us.
Cons: Agent gave attitude when we told them we didn't see any gas stations on the way to the airport.
2 Oct 2017
Pros: Nothing as they would not rent the car to me as I did not have a major credit card. However, I have rented cars before at other places with no problems. I will never ever use Avis again. Very poor service.