Book Ace car rentals in Calgary

Reviews for Ace in Calgary

Recent reviews

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Mediocre

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3

2.0

Poor communication, poor customer serviceReviewed 15 Mar. 2023

review from

2.0

There was not an airport shuttle as advertised. Just a car that could not fit everyone at once. Also there was a mandatory insurance charge added at the pickup that was not disclosed by kayak. Then a mileage fee that was also not disclosed previously. I ended up paying $100 more to ace than what was advertised on kayak for only a 2 day rental. Id have never booked through kayak if I knew that would be the case and i wont be doing it again.Reviewed 3 Aug. 2022

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2.0

My first time renting a car through kayak. Terrible experience. - ace is not located at the airport despite description - had to call and wait for 20 min for shuttle pick up - no greeting by driver - pick up location in middle of nowhere - held 500.00 on my cc - needed my personal vehicle license plate number - I will never use this rental company again.Reviewed 24 Nov. 2021

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4.0

Pros:The actual car was niceCons:The car reaked of the guys cologne, it was also dirty when he gave it to us. The guy was not very friendly and when he dropped us off back at the airport, I had asked him if he could drop us near the taxi section and he dropped us off in a dead zone of the airport really far from the taxis with all our luggage and skis...Reviewed 27 Mar. 2021

review from

2.0

Cons:They could have provided the car for me that I had reserved. They said I would be inconvenienced but they did not have a car for me and did nothing to help me out.Reviewed 13 Sep. 2019

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10.0

Great ServicePros:Safety and ComfortCons:It is a big vehicle to parkReviewed 18 Sep. 2018

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10.0

Great staffPros:I was very hesitant to book with Ace after reading the reviews but they were half the price of other rental cars so I figured I’d try it. I was pleasantly surprised. I had to wait a bit to get my car when I arrived in Vancouver but when I did it was a brand new Jeep which was a free upgrade from what I reserved. I had no problems on the drive from Vancouver to Calgary (and all the sightseeing trips in between). When I dropped off the car the staff even gave us a ride to the hotel, saving us cab or Uber fare. Thanks!!Reviewed 1 Jul. 2018

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5.6

Great price. Bad pickup experiencePros:Value.Cons:Pickup and dropoff experience. Car availability.Reviewed 2 Jan. 2018

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2.0

ACE ran out of cars!Cons:Had to wait for hours at Avis to get a car. Avis was helping us out, it was Ace's fault we had to wait.Reviewed 31 Dec. 2017

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3.6

No cars in CalgeryCons:Waited 5 hours for cars we did not order. Sent to competitor who had no cars, either. Extremely disappointing. No snow tires on Prius in snow storm. Extremely dangerous.Reviewed 31 Dec. 2017

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2.0

Unorganized and my transparent.Pros:Nothing, they just brokered it to Avis.Cons:Terrible service.Reviewed 29 Nov. 2017

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10.0

Pros:Friendly staff. Shuttle service to the airport was a blessing!Reviewed 12 Sep. 2017

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• How much does it cost to rent a car from Ace in Calgary?

  On average a rental car from Ace in Calgary costs C$ 95 per day.

• What is the most popular rental car from Ace in Calgary?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Ace in Calgary.

• How many car rental locations does Ace have in Calgary?

  Ace has 1 rental location in Calgary. Take a look at our Ace rental location map to find the best rental cars near you.

• Does Ace have a car rental location at the airport: Calgary airport (YYC)?

  Yes

• Does Ace offer shuttle or airport pick-up services from Calgary airport (YYC)?

  Yes