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Frontier: Expert advice and recommendations

Expert travel writer Stefanie Waldek shares all you need to know before booking a flight with Frontier.
Stefanie Waldek
4 December 2025

Frontier Airlines is a low-cost carrier flying to more than 100 destinations across the U.S., Mexico, Caribbean and Central America. Here’s the deal: you’ll find exceptionally low base fares, but you’ll pay extra for nearly everything else (seat selection, carry-ons, snacks, drinks). If you’re willing to skip the extras for a cost-effective way to get from A to B, Frontier delivers.

Fare classes

Frontier offers four fare classes (called “bundles”), and picking the right one is key to avoiding surprise fees. Each bundle includes different perks, from free carry-on or checked bags to priority boarding.

Basic Fare

The Basic Fare only includes a personal item. That means no carry-on, no seat selection and no waived change or cancel fees. You can purchase a seat assignment during booking, online after booking or during check-in. If you don’t pay to pick a seat, one will be assigned to you (though Frontier will try to seat families with small children together).

Since this fare is highly restrictive, I’d recommend avoiding it if possible. In my searches for fares, I’ve seen the Economy Bundle cost nearly twice that of the Basic Fare. Still, that price is frequently lower than that of major carriers.

Economy Bundle

The Economy Bundle includes a personal item, a carry-on bag, a Standard seat choice and no change or cancel fees. I find this to be a good budget-friendly option for those travelling with a carry-on only. If you buy this bundle and decide you need to check a bag later on, you can do so online or at the airport. I recommend doing it online, as the price will be cheaper than at the airport.

Premium Bundle

The Premium Bundle includes everything in the Economy Bundle, but it also has the added bonus of priority boarding and a Premium seat selection (that’s a seat with extra legroom). In some instances, I’ve seen this bundle cost just slightly more than the Economy Bundle, which can be a good deal for a seat with extra legroom.

Business Bundle

The Business Bundle is the priciest bundle, but it does come with numerous perks. In addition to all the perks in the Premium Bundle, this fare includes two free checked bags up to 23 kg each and an UpFront Plus seat selection. I would consider choosing this bundle if you plan on checking bags, since it can sometimes save you money while also giving you a premium seat on the plane.

Baggage

Here’s the key to saving money on bags: Frontier uses dynamic pricing, so it’s cheaper to pay for bags as early as possible. Personal items are free, but carry-on and checked bags cost extra (depending on your fare bundle). Paying at the gate is the priciest option.

I find that Frontier is stricter with sizing than other airlines, so pay very close attention to the size of your bags, including your personal item. Airline staff will likely measure these bags either at the check-in desk or at the gate. You should also note that bags must be checked 60 minutes before departure, no exceptions.

Seats & legroom

Compared to most other U.S.-based airlines, Frontier has smaller seats. Seat width ranges from 42 cm (narrow) to 44 cm (still narrow), while Standard economy legroom is among the tightest in the industry compared to the more typical 76 to 79 cm on other airlines.

Standard & Preferred

Standard seats are found throughout the middle and back of the economy cabin. If you have selected a Basic Fare, you will be assigned a seat in this section. And if you have selected an Economy Bundle, you can choose a seat in this section. Preferred seats are the same as Standard seats, but they’re located in the front section of the cabin. They will cost extra to select.

Remember, since Basic Fare passengers can’t select their seats for free, that means they often end up in the middle. In my opinion, it’s worth paying for seat selection to avoid middle seats. Or you can select the Economy Bundle at booking to get free Standard seat selection and a free carry-on bag.

Premium & UpFront Plus

Premium seats have extra legroom, up to seven inches more than Standard seats. These seats are located toward the front of the cabin, as well as in select rows. UpFront Plus seats are the first two rows of the aircraft. They have extra legroom and Frontier blocks off the middle seats to give passengers plenty of elbow room. (This is akin to European-style business class.)

Change & cancellation policies

For Basic Fare tickets, there is no fee for changes made more than 60 days in advance of a flight. Anything after that, and you’ll be charged a fee. As for cancellations, Basic Fare tickets always have a cancellation fee. Economy, Premium and Business Bundles do not have change fees or cancellation fees. That said, if you change your flights, you will be responsible for paying any difference in fare. And if you cancel, you’ll receive flight credit rather than a refund.

Check-in

Frontier charges extra to visit a check-in desk at the airport (this add-on service is called Airport Agent Assistance). The only way to check in for free is online, via the Frontier app or at the automated kiosk at the airport. Not great news, but worth knowing before you arrive.

Boarding

Frontier has seven boarding groups, and they’re decided based on your Bundle, your elite status or your seat on the aircraft. If you’re in Groups 6 and 7, which are the last two groups to board, you may not have room in the overhead bins. I’d recommend purchasing upgraded boarding if you have a carry-on to ensure there’s space for your bag. Remember, some of the Bundles include priority boarding, which is Board First.

Amenities & entertainment

Frontier doesn’t offer in-flight entertainment systems, entertainment apps or Wi-Fi onboard. Flight attendants do serve snacks and beverages on most flights, but they’re not free.

I recommend bringing a book, downloading entertainment onto your phone or tablet and buying food and drink at the airport to take onboard with you.

Loyalty program

Frontier’s loyalty program is called FRONTIER Miles. As a basic member, you receive 10 miles for every U.S. dollar spent (about 7.4 miles per Canadian dollar). Once you earn elite status, you earn between 12 and 20 miles per dollar. These miles can be redeemed for free flights, bag fees, seat selections and bundles, among other perks.

As for elite status, there are four tiers, each of which is earned via points. Frequent flyers earn points for every dollar spent, just as they'd earn miles; the amount ranges from 10 to 20 points per U.S. dollar (about 7.4 to 14.8 points per Canadian dollar). Perks for elite status range from priority customer care to waived pet fees (at higher tiers).

Credit card

Frontier has one credit card: the Frontier Airlines World Mastercard. This credit card does have an annual fee, but it also has many perks, such as additional points and miles multipliers. There are also no foreign transaction fees for this credit card. I would only sign up for this credit card if you fly Frontier very regularly. In that case, you may be able to earn quite a few free flights through miles earned from your credit card spend.

All-you-can-fly pass

Frontier is known for its GoWild! passes, which are all-you-can-fly passes. These passes are available for different durations, including seasonal and annual options. Before purchasing one of these passes, I would carefully read the fine print to find out about the rules governing the use of this pass. I would also do the math to see how much you would need to fly in order for the cost of this pass to be worth it.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

High season

Cheapest flight

February
May
C$ 54
Best time to beat the crowds (16% less expensive on average)
Most popular time to fly and prices are also 4% lower on average.
Flight from Los Angeles to San Francisco

FAQs about flying with Frontier

  • What is Frontier's carry-on size allowance?

    On board Frontier flights, cabin baggage should not exceed 60x40x25cm. If your hand luggage is bigger, the Frontier assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Frontier fly to?

    Frontier offers direct flights to 87 cities in 10 different countries. Philadelphia, Orlando, and Atlanta are the most popular cities covered by Frontier.

  • What is Frontier’s primary hub?

    Frontier concentrates most of its flight operations in Denver.

  • How does KAYAK find such low prices on Frontier flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Frontier.

  • When are Frontier plane tickets cheapest?

    Flight prices with Frontier will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with Frontier is February, while the most expensive is May.

  • What’s the cheapest route that Frontier flies?

    In the last 72 hours, the cheapest route flown by Frontier found on KAYAK was from Las Vegas to Salt Lake City, with a price of C$ 63 for a round-trip.

  • What are the most popular airports for Frontier flights to depart from?

  • Is Frontier part of an airline alliance?

    No, Frontier is not part of an airline alliance.

  • How many destinations does Frontier fly to?

    In total, Frontier flies to 90 destinations.

Top tips for flying with Frontier

  • If you’re looking for the cheapest Frontier tickets, then try to fly from Los Angeles, where flights have been cheapest lately. The cheapest route from here available recently is to San Francisco, and costs C$ 54.
  • The cheapest month for flights with Frontier is February, while the most expensive is generally May.

Frontier customer reviews

5.6
Fair2,965 verified ratings
5.4Comfort
5.9Boarding
6.6Crew
4.3Entertainment
4.5Food
Traveler rating:
Sort by:
D
2.0 Poor
PHX
-
DEN
Frontier scheduled a 40 minute connection in DEN. What they failed to mention was that they “close the doors” 20 mins prior to departure, which means you only have 20 mins. Not enough time. Possibly against DOT regulations. Filing complaint.
H
2.0 Poor
RDU
-
ORD
Flight was scheduled at 9:40pm. Got delayed to 10 am, the next day. crazy
S
2.0 Poor
PHX
-
ORD
The bag check, flight check-in, and onboard experience convinced my wife and me that we will actively go out of our way to avoid flying Frontier Airlines in the future. At bag check, we were informed that check-in could only be completed via the Frontier mobile app. Unfortunately, the app was extremely frustrating—sending us through repetitive, confusing loops that repeatedly forced us to decline add-on services with nearly every click. While most airline apps upsell, this one felt intentionally exhausting. As the process dragged on, we became genuinely concerned that my phone battery would die before check-in could be completed. We approached the bag check staff—who were standing together talking—and explained both our frustration and our predicament. They laughed. Later, my wife described the interaction as “gaslighting,” which felt accurate. We were then informed it would cost $25 per person simply to have our boarding passes printed. From that point forward, the tone of the experience was consistently hostile. The bag check employees were condescending and combative, behaving more like bullies than customer service staff. Unfortunately, that same attitude continued onboard. One flight attendant argued with me when I attempted to stow my backpack in the overhead bin. I explained that we had each paid $75 to check our bags specifically so we would not need to use carry-on space and could have adequate legroom. She demanded to see my ticket, pointed out that it said “no carry-on”—which I acknowledged—and I reiterated that this was precisely why we paid to check our bags. Her response was, “I don’t make the rules.” She then walked away, but not before asking if I “truly wanted to fly back to Chicago today?”—an unnecessary and unmistakable threat. It is also worth noting that despite booking our tickets together in the same transaction, we were not seated together. Upon our return to Chicago—where we could once again sit together—we compared onboard experiences. We both remarked on how unhappy the flight attendants appeared and how each of us was separately asked whether we would like to purchase a beverage. We declined. At no point was water mentioned as an option, leaving us with the clear impression that even water came at a cost—or that complimentary water, if available at all, was deliberately left unmentioned. Overall, the experience was shocking and deeply disappointing, but it was also a profound learning experience—one we will not forget and will not repeat. -Steve
D
4.0 Mediocre
DTW
-
MCO
Plane was hot and miserable and the crew was rude!
N
2.0 Poor
DEN
-
PHX
12 hour delay required getting on and off plane 3 times - would have at least liked to have been offered a snack or drink
S
4.0 Mediocre
SFO
-
ATL
They didn’t offer a water, even after I asked
V
2.0 Poor
MCO
-
CUN
Terrible check in experience
V
2.0 Poor
ATL
-
LGA
The worst
A
6.0 Okay
LAS
-
SFO
Horrible leg room Never again
M
10.0 Wonderful
CUN
-
CLT
Zero issues with this flight. Crew was outstanding and flight was super. Plane was clean and fine. The seats need more padding and water should be provided without cost. I recognize it's Frontier but there are some things that should still be part of the flight. But still very satisfied with the experience and quality.

Frontier flight status

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Frontier route map - Which destinations does Frontier fly to?

Find out which destinations you can fly to direct with Frontier by entering your departure airport. If you want to know if Frontier flies a certain route, enter both the departure and destination airport before hitting search.
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All Frontier flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat

Frontier contact information

Overview of Frontier

Focusing predominantly on domestic travel within the United States, Frontier flies to smaller regional locations as well as large cities. Controlling operations from a hub in Denver, the airline reaches more than 105 locations across the United States. Services are also available to international vacation destinations in Mexico, Jamaica, Puerto Rico, Canada, and the Dominican Republic.

Frontier operates as an ultra-low-cost carrier with competitive prices and direct single-leg trips. Fares are kept low by sacrificing luxuries, such as in-flight entertainment devices, while meals and drinks can be purchased as extras. It is a subsidiary of IndiGo Partners, which also controls JetSMART, Volaris, and Wizz Air. A codeshare agreement is held with carrier Volaris, expanding the possible connections between Mexico and the United States.

It is possible to sit in either Economy or Stretch (their version of Premium Economy). The chairs are not designed to recline, meaning the person in front of you won’t encroach on your space. Seats in the Stretch section have roughly an extra 5 in of legroom and a large pull-out tray that is ideal for working on a laptop.

Exclusively Airbus aircraft are chosen for the fleet, with Frontier preferring narrow-body jets like the A320 family. One of the most commonly flown models is the A320neo, which has tremendous fuel efficiency and can carry approximately 186 passengers. The planes have distinctive animals painted on the tails and are all unique images. Among the animals featured are rabbits, dolphins, bears, sea otters, and penguins. The names of the characters appear underneath the cockpit windows.

Everything you need to know about Frontier flights

Frontier information

IATA CodeF9
Routes678
Top routeOrlando Airport to Philadelphia
Airports served90
Top airportDenver Intl
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.