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Likes: price Dislikes: Courteousness, Integrity, Safety (gate agent gave my seat away then blamed me, the security door was closed. She stated that I checked in too late although I had a boarding pass and lied that there were no more seats. Fortunately, an older gate agent was present and took action to print a ticket for me and they reopened the security door. Then they rushed me to get my stuff as I tried to meet the demand. It is clear to me that was indeed happened is that they already calculated the weight as there were additional seats. The problem was resolved and I had an enjoyable flight, but not without unneeded stress.).

Friendly service Dislike the delay in flights and inaccurate estimate time for take off

Bare minimum for comfort.

Even though I paid for a seat I had to move twice to cheaper seats that were not what I paid for.

Crew was an hour late.

Cramped plane, flight staff yells over speaker and very often. Not a relaxing flight. Poor take off and the roughest landing ever. Flight attendants also very loud yelling their personal conversations throughout flight. Tons of kids crammed on flight crying and yelling, maybe make a family section of the plane since we learned kids fly free on frontier. the flight arrived early but plane sat at the gate 45 minutes and then attendants were very slow to get us off the plane. Landed at a different terminal than booked so the entire plane of people had to take airport transportation bus (so had to wait for multiple buses) to the right terminal to get back to our parked car. We paid terminal parking to avoid this step. That was wasted. All together we got home 2 hours later than expected. Baggage off the plane was slow too. No snack or drink on board, no WiFi, no charging ports on board.

Engine noise was very high , lending was not smooth .

Flight was delayed 2 hours and weren’t notified until we were at the gate. We found out later that the two flights before ours on our plane were delayed so they had plenty of time to tell us. Once we finally land we waited 45min for our checked bag- that cost $100 and it was 2:15 in the morning. Will never fly this airline again.

the checkin process was a nightmare, too many people trying to check in and not enough workers to process them. Luckily we were early for our return flight as we had to wait 3 hours in line, it was exhausting to say the least. I will think twice before booking with Frontier again.

The flight was delayed 9hours.

Flight was canceled just a couple hours prior without any adequate/logical information given. I then spent >$550 for a new last minute flight into a different city, and then drive to my final destination, e.g. Atlanta. This experience was pathetic! So awful Customer service just had no reasonable options for me. I received a refund for the initial outbound flight, yet much more is required for my added cost/inconveniences

Took forever to board with poor communication

Worse airlines in operation spend your money elsewhere customer service is god awful. Clerks are rude as not worth the savings

DO NOT FLY FRONTIER!!