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2 locations in Guelph
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Reviews
10.0 Wonderful
Jan. 2024
8.0 Very good
Oct. 2023
8.0 Very good
Feb. 2019
Pros:
The staff let us pick up the car even though they closed at 1:00 pm and we showed up at 1:02 pm.Cons:
We didn't get the contract for the car - which was needed when we dropped it off at the airport.2.0 Poor
Oct. 2018
Pros:
I reserved a car. I had all the money available. I was willing to pay the deposit and drop it off exactly intact with all the necessary paperwork/information. This location refused to rent me a car because I didn't live in Guelph. If I lived in Guelph, why would I need to rent a car? Wouldn't it make sense to rent a car to LEAVE the town that you are capable of moving around in? I think that the representative available that day was discriminating against my appearance upon pickup. I was in the same office in person the day before to ensure that my paperwork would be approved. I took all the necessary steps to get out of an emergency situation and relied on this service. Instead, I was approved for a Uhaul, and even though I had to pay way more than my available budget to rent he Uhaul vehicle, they were reliable and available. The uhaul representative did EVERYTHING in their power to make sure that the vehicle was available. This Enterprise location refused to rent to me based on not living in the area, but if I was to truly look at the situation from my perspective, their representative judged me based on my appearance and severely effected my current situation . The company as a whole was represented by a situation such as this and I wouldn't hold my breath on trying for another rental.Cons:
The customer service and reliability. After doing everything in my power to make sure I had the money and paperwork available, I was still turned away.6.4 Okay
Feb. 2018
Pros:
The car was new and cleanCons:
It was hard to drive in the winter weather9.6 Wonderful
Jul. 2017
Pros:
Malibu. Friendly clerk Trent.One location in Guelph
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Reviews
9.6 Wonderful
Mar. 2018
Pros:
Very courteous service.Cons:
Headrest on passenger side obscured my view of cars coming up on the right side . Headrest too high on this Nissan Versa.10.0 Wonderful
Oct. 2017
Pros:
Great service Great car Will definitely rent here again !