Book Hertz car rentals in Las Cruces

Reviews for Hertz in Las Cruces

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

2

2.0

Car had problems and hertz charged me hidden fees. Careful with this company. Being polite didn’t pay off for me.Reviewed 18 Apr. 2024

review from

10.0

CAR PERFECT, CUSTOMER SERVICE GREAT. CAR RAN GREAT AND SERVED OUR NEEDS PERFECTLY.Reviewed 22 Nov. 2021

review from

10.0

Pros:Marcos in particular was so helpful, courteous, friendly and polite! He answered all my questions with ease & knowledge! The cargo van we rented was clean and fresh inside. It drove amazing---a 23 hour drive for us to our destination with comfort, excellent gas mileage and very sturdy!! We have absolutely zero complaints with the vehicle and we would rent it again if we need another cargo van to transport our huge cargo load! Highly recommend!Cons:Perhaps if the rental business was open until 5 or 6 PM? Not an issue for me but for other renters it might have been helpful to have those extra hours.Reviewed 28 Jun. 2020

review from

3.6

Pros:I was given a compact car, and requested an economy at the pick-up location. The workers were not wearing masks at the pick-up location, and the outside of the car was completely dirty (I have pictures). I wanted to return the vehicle two days early, and they wanted to charge me an additional $140-300. I will think twice before renting with Hertz, I've never had so much difficulty and I've tried several car rental agencies.Cons:Getting the car I wanted, clean. Flexibility in dropping off, and interacting with individuals wearing a mask- for everyones safety during a pandemic.Reviewed 24 Jun. 2020

review from

2.0

Pros:Absolutely nothing about this hertz was enjoyable every time we would show up nobody was in the office and when we called they always said they were “outside cleaning cars” so idk it was very annoying plus they don’t allow debit cardsCons:Customer service and not having me drive back there three times for them to tell me something else I needed instead of just telling me everything I was going to need to even rentReviewed 31 May 2020

review from

8.4

Pros:The carCons:Run a credit check if you’re using plastic, but do not accept cash.Reviewed 20 May 2019

review from

8.0

Cons:Interior rattlingReviewed 17 May 2019

review from

8.8

Pros:I paid the total balance online and pick up was fast and easy.Cons:The car had a funky smell. I had to drop off the car by noon but the rental store was closed, employees were @ lunch. Only waited about 5 minutes for someone to arrive.Reviewed 22 Mar. 2019

review from

5.2

Pros:Jason the staff member was very professional and apologetic as my vehicle wasn’t available for a few hours.Cons:Third party bookings need to be guaranteed bookings, the attitude is very unprofessional when booked through third party bookings which the customer is not aware as I’m just booking onlineReviewed 6 Mar. 2019

review from

10.0

Smooth, friendly processPros:The employees were kind and professional. The pick up and the drop off went smoothly. The car was clean and in good condition.Reviewed 30 Dec. 2018

review from

8.8

Ok experiencePros:They were fast and friendlyCons:The truck wasn't clean in the inside a water bottle and hair clip left inside from previous renters.Reviewed 23 Aug. 2018

review from

10.0

Easy and simplePros:Great serviceCons:It was all good no problemsReviewed 30 Apr. 2018

review from

More

• What is the most popular rental car from Hertz in Las Cruces?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Hertz in Las Cruces.

• How many car rental locations does Hertz have in Las Cruces?

  Hertz has 1 rental location in Las Cruces. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: El Paso airport (ELP)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from El Paso airport (ELP)?

  Yes