Book Hertz car rentals in Madrid

Reviews for Hertz in Madrid

Recent reviews

Traveler rating

Wonderful

2

Very good

2

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

6

2.0

Very dissatisfied with drop off, charged for diamond cuts on rims… Did not hit anything during our useReviewed 22 Oct. 2023

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8.0

Le temps d’attente au moment du check in était un peu long mais la voiture était prête et propre. La voiture était neuve et confortable. A l’inverse, le check out était rapide.Reviewed 27 Oct. 2022

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2.0

Extremely disappointed with the service. The car I got was WAY SMALLER than what me and my family needed, which almost forced us to completely change our plans as our luggage didn't fit in it. We had to figure things out on the go. The company didn't move a finger to help us finding another car, not even paying the difference. I likely won't use the service again.Reviewed 21 Dec. 2021

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5.2

Cons:Its the 2nd time that I rent a car online, and the insurance they offer on their page, its not acceptable on the day of pick up!Reviewed 2 Aug. 2020

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4.4

Pros:Yes, but the process is unnecessarily deceptive. The pricing seems favorable but than they hit you with exhorbidant insurance costs that exceed the actual rental cost. These costs are hidden until your at the counter. Lots of other add-on costs. VERY unpleasant process. I expected more from HERTZ.Cons:Address my comments above!!!!Reviewed 20 Mar. 2020

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10.0

Pros:Reservation without prepayment. Quick unlock funds.Cons:Prosper !Reviewed 2 Dec. 2019

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10.0

Pros:Excellent service from staff.Cons:While in Europe, the gps provided with the car didn't use the quickest routes to different destinations. I tried numerous ways to use it but the directions were always the long route. I ended up using an offline map application on my phone for the correct and quickest route. This is disappointing since I paid a total of $110 for the gps that was inaccurate.Reviewed 1 Dec. 2019

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10.0

Pros:yesReviewed 22 Aug. 2019

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10.0

Pros:Work fast without any spherical issuesReviewed 5 Jul. 2019

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2.8

Cons:Hertz overcharged me 100 euros for fuel. I returned the rental full of fuel as I told them I would when I rented the car, but they still charged me for a full tank of diesel.Reviewed 2 Jul. 2019

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6.0

Electronic invoice after rental added 5% w/ unauthorized currency exchPros:friendly staff, quick pick up and drop offCons:Final invoice was incorrect. My contract was for 331.75 Euros, not $392.23 USD. After dropping the car, they sent an electronic invoice showing that they applied a conversion rate that hiked the cost of the rental by roughly 5%. They were not authorized to convert to USD. I was not given any invoice in dollars until the electronic invoice appeared after leaving Hertz. I did not agree to any conversion rate.Reviewed 16 Dec. 2018

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10.0

Quick and easy processPros:The pick up and drop off transaction very efficient.Reviewed 5 Nov. 2018

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More

• How much does it cost to rent a car from Hertz in Madrid?

  On average a rental car from Hertz in Madrid costs C$ 70 per day.

• What is the most popular rental car from Hertz in Madrid?

  Intermediate (Nissan Qashqai or similar) is the most frequently booked rental car type from Hertz in Madrid.

• How many car rental locations does Hertz have in Madrid?

  Hertz has 8 rental locations in Madrid. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Barajas airport (MAD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Barajas airport (MAD)?

  Yes