Book Payless car rentals in Albuquerque

Reviews for Payless in Albuquerque

Recent reviews

Traveler rating

Wonderful

5

Very good

3

Good

1

Okay

2

Fair

1

Mediocre

0

Poor

12

2.0

I waited 3 hours to pickup the car because they had only 1 person working the counter.Reviewed 21 Oct. 2023

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10.0

Pros:New Mexico was short on rental cars during Memorial Day weekend and I was a bit nervous when we had to rent from Budget because their reviews were the lowest. However, this was my best car rental experience by far. The customer service was amazing, the facility is in close proximity to the airport, the return process was a breeze. By far, this was one of my best rental experiences.Reviewed 31 May 2021

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4.0

Pros:pick up parking not friendly drop off very friendly Agent tried to upgrade us telling us a Toyota would not make it up the mountains. car worked fine. Car was filthy inside and outReviewed 11 May 2021

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10.0

Pros:Staff was very friendly and helpful, car was practically brand new and no cigarette smell!Cons:Can’t think of anything.Reviewed 19 Apr. 2021

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9.6

Cons:Didnt have the car I pickedReviewed 15 Jun. 2020

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8.0

Pros:The whole operation was very understaffed but the people I dealt with, particularly a young man in ABQ, were very helpful and polite. The drop-off was the same, the lot at DEN was closed, which made me nervous about missing my flight. There was no indication anywhere that I was to go to the Avis lot for drop-off. Again, nobody to explain anything but when the woman showed up, she was polite and helpful in a difficult situation for her.Reviewed 10 May 2020

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6.8

Pros:Friendly counter help. Reliable vehicleCons:I rented an SUV on line. When I got to rental place they had no SUV’s. Was given a minivan instead. Not what I had in mind for a winter weekend in the mountains.Reviewed 3 Dec. 2019

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7.6

Pros:Friendly staff. Did the best they could.Cons:Did not get car I reserved. Car shortage, had to wait for car to come in. Not a smooth experience.Reviewed 13 Aug. 2019

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10.0

Pros:Friendly and helpful people working the counter. The car was clean and great for our trip.Reviewed 22 Apr. 2019

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10.0

Pros:Easy! We always go with Payless at the ABQ airport. No problems, great deal, and fast service.Reviewed 28 Nov. 2018

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7.6

Albuquerque RentalPros:Off site transportation was efficient, full size rental rate for Payless was reasonable compared to othersCons:Picked up the car after dark. Car was reasonably clean, but windows were dirty. Hard to see out of front and back, lots of glare, day and night. Mentioned this on my check in on return, and the staff said it is hard to keep windows clean in New Mexico, especially with high temps. Other than that, a good transactionReviewed 14 Oct. 2017

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10.0

Pros:customer service at checkoutReviewed 10 Sep. 2017

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More

• What is the most popular rental car from Payless in Albuquerque?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Payless in Albuquerque.

• How many car rental locations does Payless have in Albuquerque?

  Payless has 1 rental location in Albuquerque. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Albuquerque airport (ABQ)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Albuquerque airport (ABQ)?

  Yes