Book Payless car rentals in Albuquerque

Reviews for Payless in Albuquerque

Recent reviews

Traveler rating

Wonderful

6

Very good

3

Good

1

Okay

0

Fair

1

Mediocre

0

Poor

9

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2.0

Unfortunately their computers were down so they handed me off to any other company available which meant that i ended up having to spend way more on a rental because at that point the prices were higher than my reservation as it was late at night and i had a special type of car needed. there was no manual plan to help me rent with them in case of such computer failure - it was just throwing their hands up in the air and saying ‘oh, well. sorry!’ it was a miserable evening of trying to find a car that wasn’t 4x as expensive. i spent over an hour and a half in the terminal trying to find the least expensive alternative. i will not be renting with them again. :(.Reviewed 10 Feb. 2023

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2.0

WE had a fully paid rental. Due to delays, we did not arrive until after the rental desk had closed. They charged us an additional $529.08 for our rental. They said it was because we did not pick up the car on the designated day, and the price KAYAK charged us was no longer valid. The manager came out and said he would fix it and refund me the $529.08. That amount has not been credited on my card. I called both Payless (corporate because the ABQ desk does not have a phone number) AND KAYAK to let them know our flight had been delayed to the point the desk would be closed. Neither could help us in advance. Kayak said to call when we arrived in ABQ and cancel the car rental with Kayak. I won't rent from anyone except the car rental agencies after this disaster. We had no one to talk to who could help us.Reviewed 9 Jan. 2023

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8.0

I liked the price, confusing and unguided to rent at ABQ.Reviewed 7 Sep. 2022

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10.0

Easy pickup and drop off at Albuquerque Sunport. Customer service was great from pick up to drop off. Vehicle was spacious and drove well. Good on gas and no issues.Reviewed 5 Jul. 2022

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2.0

Arriving at the rental counter in Albuquerque, we learned that PayLess was part of Budget. Worse, the line was well over an hour. So we walked over to Hertz because they had no line and rented a better car for less than PayLess. Lesson learned.Reviewed 5 Jun. 2022

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2.0

They are understaffed at the ABQ airport, plan for it to take an hour to pick up your car. The car they gave me also smelled intensely of smoke.Reviewed 9 May 2022

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10.0

Shuttle from remote center to terminal was AWFUL! There was a line of people all waiting for the shuttle busReviewed 5 Mar. 2022

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2.0

Everything. No one to man the counter... after waiting for 1 hour and calling a disconnected phone number... an avis rep decided to help. After being charged more than the price agreed on Payless site....they directed to to the wrong vehicle. It took another 20 mins to find my truck and then it was low on air. Not happy at allReviewed 5 Feb. 2022

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8.0

The agent who checked us in was really amazing.Reviewed 20 Jan. 2022

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4.0

The Van sounded like it had a speedometer cable going bad. I don't think they have cables anymore. It would drive you crazy. The van was not really clean.Reviewed 18 Jan. 2022

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2.0

Lost our reservationReviewed 6 Dec. 2021

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4.0

Pickup took an endless amount of time, on a cold evening, standing outdoors. At least an hour, due to inadequate staffing. Worst pickup of a rental in 40 years.Reviewed 28 Oct. 2021

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• 7.1 /10Avis Car Rentals at Albuquerque
• 6.4 /10Budget Car Rentals at Albuquerque
• 6.3 /10Hertz Car Rentals at Albuquerque
• 6.9 /10Thrifty Car Rentals at Albuquerque
• 6.0 /10Advantage Car Rentals at Albuquerque
• 8.1 /10Enterprise Car Rentals at Albuquerque
• 7.1 /10Dollar Car Rentals at Albuquerque

• Has the Payless rental car policy in Albuquerque changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• What is the most popular rental car from Payless in Albuquerque?

  Standard (Jeep Patriot or similar) is the most frequently booked rental car type from Payless in Albuquerque.

• How many car rental locations does Payless have in Albuquerque?

  Payless has 1 rental location in Albuquerque. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Albuquerque airport (ABQ)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Albuquerque airport (ABQ)?

  Yes