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8.0
I liked the time spent at the counter was minimal. The car assigned to me was clean and new. The man that helped me at the counter was kind and caring.Reviewed 30 May 2023
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2.0
i will never book anything via kayak again and i will tell everyone i know the same thing — i was unable to cancel this reservation after my flight was delayed getting us into ABQ after the Dollar location closed. i had to make ANOTHER car rental booking and then I HAD TO PAY FOR BOTH RESERVATIONS. you have forever lost a customer network.Reviewed 6 Apr. 2023
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10.0
Fast pick up and drop off. No linesReviewed 7 Nov. 2022
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2.0
We reserved a car to be picked up a 5:00 pm and when we arrived, the Dollar counter was dark and closed. Word was they ran out of cars.Reviewed 6 Sep. 2022
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10.0
Excellent experienceReviewed 25 Jul. 2022
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10.0
Everything was great!Reviewed 16 May 2022
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2.0
Vehicle i paid for was not available, and no discount.Reviewed 24 Feb. 2022
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10.0
The customer service person at the the desk in Albuquerque Dollar made an effort to get me on the road in a very short time. That is always appreciated.Reviewed 6 Dec. 2021
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10.0
Everybody - at the counter and over the phone - super friendly and helpful, everything went really smoothly.Reviewed 1 Dec. 2021
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4.0
The signage in the lot is pretty poor. And we just had to figure out that hertz was servicing us because they didn't have anyone working the dollar counter.Reviewed 31 Oct. 2021
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8.0
Pickup and dropoff both went very well. Staff was helpful. The vehicle had a mild rattle that was irritating, but it did not interfere with the operation.Reviewed 25 Oct. 2021
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6.0
First, Dollar gave me a compact instead of the standard that I reserved. Second, this is the terms Kayak sent me: Monday, October 4 12:00 pm Volkswagen Jetta Pick-up - Dollar 3400 University Boulevard Southeast, Albuquerque INFO Car booked on Priceline.com Forward any changes to trips@kayak.com Saturday, October 16 12:00 pm Drop-off - Dollar 4775 South University Center Drive, Las Vegas University Ave in Albuquerque is at the airport. University Ave in Las Vegas is 3 miles from the airport. I returned the car to Las Vegas Airport which was not at University Ave so they charged me double !! since I returned it to the airport instead of University Ave - 3 miles away. Given the reservation data, there was no way I could, or should, have figured out University Ave in Las Vegas was NOT at the airport. Basically they charged me $1000 extra for not returning the car 3 miles from the airport. Finally, when I returned the car to the airport in Las Vegas, the attended REFUSED to give me a paper receipt (it was to be emailed to me) so I could not respond to the double charge.Reviewed 18 Oct. 2021
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