Book Thrifty car rentals in Houston

Reviews for Thrifty in Houston

Recent reviews

Traveler rating

Wonderful

1

Very good

2

Good

1

Okay

0

Fair

0

Mediocre

0

Poor

7

2.0

First they refused rental because they were out of cars we asked them to cancel, then I called on the 4th to see where our refund was now 2 weeks later still waiting for refund because Thrifty is looking into itReviewed 12 May 2024

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6.0

Pros:Staff was great.Cons:The car was kind of a beater. Not in great shape.Reviewed 3 May 2021

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2.0

Pros:The car was nice, the dropoff was easy.Cons:Had to wait two hours for an available car at pickup, with no place to sit at pickup point. Explanation for this was that a gold member had demanded a car, and they always receive priority. There were 20 people waiting with us. One man said he had been there three hours. Also, felt ripped off on the gas-tank charge. We were given the option to either fill the tank or be charged an extra $43 at drop off. We filled the tank, only to find out that thrifty charges you $36 regardless. So, we spent $20 to fill the tank for a savings of $7 on the total bill. Slimy.Reviewed 13 Apr. 2021

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2.0

Pros:Car ran fine was as representedCons:Drop off was a NIGHTMARE. Flew in to Houston Hobby, arrived about 4:45pm local time. Waited for a shuttle for 20+ min. Saw other car rental companies shuttles but not thrifty. Finally called. They said the location was CLOSED for the day! They close at 4pm on a Saturday!!! Had to uber twice and go back the next day to pick up the car. Very frustrating. As a suggestion maybe send the hours of the location and if there is an after hours drop/pick up available at time of booking???Reviewed 12 Apr. 2021

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2.0

Pros:We don't know. The staff was unreachable as the office closed at 4:00pm.Cons:Renting from a car rental company that doesn't close at 4:00pm on a Saturday afternoon.Reviewed 18 Mar. 2021

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4.0

Pros:My ENTIRE experience with Thrifty car rental was terrible. I had a reservation for my pickup time set for 1:00 pm and I didn’t receive my vehicle until 3:41 pm. My vehicle was NOT the vehicle that I reserved and my experience was a total disaster. The rental company was overwhelmed and they didn’t care about the customers at all. There was NO communication whatsoever regarding why there was a (2) two hour delay in receiving your vehicle. There was NO compensation or empathy at all.Cons:EVERYTHING....Reviewed 10 Mar. 2021

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2.0

Pros:All terrible.Cons:When renting from Thrifty, you will be shuttled over to Hertz. Its was one line for all customers. Waited over an hour for a car. Waited 20 minutes to exit the gate. Poor customer service.Reviewed 28 Feb. 2021

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4.8

Cons:After paying a rather high price on kayak for the car, I was charged double the price I paid at the counter. I have insurance myself thus have never purchased the insurance and this rep insisted I HAD to purchase the coverage. Paying over 400$ for small car was ridiculous.Reviewed 24 Nov. 2020

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2.0

Pros:There was nothing about the experience that was good. I was double charged and NO one could help me! I spoke with four different employees that told me I was overcharged but there wasn't anything that they could do about it.Cons:Customer ServiceReviewed 9 Nov. 2020

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9.6

Pros:The ladies at the desk were kind and helpful. Excellent experience with them.Reviewed 31 Oct. 2020

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4.0

Cons:Very slow process for pick up and drop off. Especially when I was in a hurry to get to the airportReviewed 19 Oct. 2020

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4.0

Pros:So soCons:Two hour wait on car... no explanation... never againReviewed 29 Sep. 2020

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More

• Do Thrifty car rentals provide add-on amenities for their rentals?

  If you’re traveling with kids, Thrifty car rentals offer amenities to take care of their safety during your trips around Houston and its environments. For kids less than 13 years old and 80 pounds or less, Thrifty car rentals in Houston provide child-safety seats including infant child seats, booster seats, and toddler seats at an affordable price. To help you navigate Houston and its environs like a pro, a GPS navigation system is provided by Thrifty when you book Thrifty car rentals in Houston.

• Can I drop my Thrifty car rental in a different location to the pickup location?

  Yes. When you pick up Thrifty car rentals from any of the five rental locations, the company allows you to pick a different drop-off location at no extra charge. If you pick up your rental upon arrival at the George Bush Intercontinental Airport, and you’ll be downtown Houston when your rental period is over, you can drop off your rental at the rental location at 8620 Panair Road.

• Where is the best place to park Thrifty car rentals in Houston?

  You can get both free and metered parking spots in Houston dispensing on your location and how long you want to park your vehicle. While in downtown Houston, on-street metered parking is free during the day for only 3 hours and afterward, you have to move your car. Off-street metered parking costs around $6 per hour up to a daily maximum of around $30. On weekdays from 6 pm and on weekends, parking is free in these spots. These spots include SP+ Parking along 1400 Travis Street, Market Square Garage along 300 Milam Street, and 1401 Smith Garage

• How much does it cost to rent a car from Thrifty in Houston?

  On average a rental car from Thrifty in Houston costs C$ 66 per day.

• What is the most popular rental car from Thrifty in Houston?

  Economy (Suzuki SX4 or similar) is the most frequently booked rental car type from Thrifty in Houston.

• How many car rental locations does Thrifty have in Houston?

  Thrifty has 8 rental locations in Houston. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Hobby airport (HOU)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Hobby airport (HOU)?

  Yes