Book Thrifty car rentals in Houston

Reviews for Thrifty in Houston

Recent reviews

Traveler rating

Wonderful

32

Very good

29

Good

12

Okay

19

Fair

14

Mediocre

0

Poor

97

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car was cleancustomer service

get the carpick up and drop

car availablecredit card

friendly staffnever rent

great pricecar smelled

per daycar was dirty

2.0

The staff and customer service were always friendly and courteous, however I did get mixed messages from various members of the team. The end cost at the counter was more than double the original quoted price. The car itself had a weak battery and refused to start in cold weather. This made me have to decide whether to call for emergency service and lose a day with my family getting a new car or be without a functional car when the weather was below 50 degrees.Reviewed 5 Jan. 2023

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8.0

Everything was great except the person who checked me in. He was extremely rude without any reason, as if I were not a customer who paid for the car. He was loud and with a scolding tone when I handed him my driver license and debit card. My driver license is broken from the top, so he started playing with it with his hand causing it to get worst. When I calmly asked him to just take the information without tampering with it, he said good luck if they allow you out of the lot. When he took my debit card, he told me about the security deposit in a demanding way, as if I didn’t use it before or I didn’t know the process. I kept my calm in order not to complicate things, I asked my kids to go sit at the back benches so they don’t have to witness his disrespectful manners, and I walked away to the lot after he finished the transaction without commenting. I understand he probably had a rough day, and I hope this is not the case every day because it affects sales of the organization in the long run. Except him, everything else went smooth.Reviewed 25 Jul. 2022

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2.0

I didn't take this car because the line to pick it up was an hour long and I didn't have that kind of time to spare. It's one thing to offer Thrifty pricing to get consumers to buy; it's quite another if you can't deliver with timely service.Reviewed 2 May 2022

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6.0

The pick up took alot of time and they did not follow order and made me wait for an hour while people that got there after got there car quicker!Reviewed 2 May 2022

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2.0

Had to wait over an hour to get a junk car; paid for a Ford Escape and got a Nissan Kicks. It's theft, pure and simple.Reviewed 29 Apr. 2022

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10.0

The staff at Thrifty in Houston was so kind and that’s what really made the experience great. They all greeted me with a smile and were so kind!Reviewed 27 Apr. 2022

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2.0

Counter was closed, could not collect car, had to rent elsewhereReviewed 11 Apr. 2022

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2.0

Everything could be better. I was forced to buy extra insurance for 700 usd which I didn’t need. Car is poor and the breaks have technical issuesReviewed 9 Apr. 2022

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2.0

I had paid for car already online then got charged again after waiting in a long line. Drop off was terrible. It was tough to find the exact spot. Signs were not clear. It was a mess. The car was nice though.Reviewed 4 Apr. 2022

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10.0

Everything was perfect except the rate could have been cheaper. Nearly $400 for less than one day is steep.Reviewed 24 Mar. 2022

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2.0

The rental place was closed before we even landed. It was never explained to us so we went to go pick it up then we had to get a taxi to our hotel instead. Then when we went the next day to pick it up they never offered to refund any part of reservation even though they were not there. Not sure how we they can take a reservation then not be there. I have never been treated this bad from a car rental before.Reviewed 22 Mar. 2022

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2.0

Wouldn’t let me cancel due to covidReviewed 20 Mar. 2022

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• Has the Thrifty rental car policy in Houston changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty

• How much does it cost to rent a car from Thrifty in Houston?

  On average a rental car from Thrifty in Houston costs C$ 65 per day.

• What is the most popular rental car from Thrifty in Houston?

  Supplier choice (Class Special Convertible or similar) is the most frequently booked rental car type from Thrifty in Houston.

• How many car rental locations does Thrifty have in Houston?

  Thrifty has 5 rental locations in Houston. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: George Bush Intcntl airport (IAH)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from George Bush Intcntl airport (IAH)?

  Yes