Book Enterprise car rentals in Houston

Reviews for Enterprise in Houston

Recent reviews

Traveler rating

Wonderful

105

Very good

12

Good

5

Okay

14

Fair

8

Mediocre

0

Poor

48

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car was greatairport location

car availablegreat price

get the cargreat experience

staff was very helpfulgreat customer

great servicecustomer service

pick up and drop

10.0

Everything was excellentReviewed 30 Dec. 2022

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10.0

ExcellentReviewed 28 Dec. 2022

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10.0

Bobby from the Galleria branch in Houston did everything he could to ensure I have only a positive experience with EnterpriseReviewed 30 Oct. 2022

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6.0

The employees said the websites kept booking cars that were not there, so we all waited for our cars, some people over an hour. I only rented mine for 8 hours, so losing an hour and being charged for 24 was not a good experience. Nor are the rates you're charging now. And when I said yes to the insurance online, I was auto-charged for two days rather than one.Reviewed 23 Oct. 2022

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2.0

When I made the booking I was told I’d get a car. Well I then got a call that said that I wouldn’t get one till the afternoon instead of in the morning and I needed one for the morning specifically. I was told that I’d get a call later to update me on the status of a car and ended up not being called or updated and had to spend $200 on a Lyft to make my appointments. Ridiculous and poor service.Reviewed 22 Oct. 2022

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10.0

The car had not been washed and there was a film on the windshield and other windows that made it difficult to see clearly. I had to stop at a service station and clean all of the windows, inside and out. Other than that, it was great.Reviewed 9 Jun. 2022

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8.0

It ended up being Dominique at National car rentals that saved the day. Our plane was late, and it was impossible to reach the Enterprise desk by phone to find out what to do before they closed once the plane was on the ground but we were still sitting in it waiting for a gate. We spoke to an off-site person via the given phone number who did not know the situation at this particular airport and did not have access to a phone number for us to find out. As it turned out, Enterprise hands over to National at closing time, but nowhere was this explained--we were worried about getting stuck at the airport with a person in a wheelchair and the rest of our group. Only a dire warning to be there 15 minutes before closing time, which we could not do. We got the car easily, once we knew it was all fine. Unnecessary stress before that. Thank you Team National.Reviewed 20 May 2022

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10.0

Great service, clean car, process was easyReviewed 16 Jan. 2022

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1.9

Only car company that never has anything ready to go for reservations. I had to wait two hours and then instead of a full size SUV take a horrible old minivan with no features that was scary to drive then they wouldn't even give a discount. They are weird A F and wanted to take selfies on pickup too. Would have had to wait what looked like another two hours at least if I wanted to hold for what I actually reserved two months ahead of time.Reviewed 17 Oct. 2021

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10.0

Professional, helpful staff. Expedient service.Reviewed 30 Sep. 2021

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10.0

Thank you so much for waiving the out of state fee and gas fee due to hurricane ida, you were a blessing throughout this process!Reviewed 3 Sep. 2021

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10.0

The process was extremely simple. I recommend.Reviewed 22 Aug. 2021

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• Has the Enterprise rental car policy in Houston changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How much does it cost to rent a car from Enterprise in Houston?

  On average a rental car from Enterprise in Houston costs C$ 184 per day.

• What is the most popular rental car from Enterprise in Houston?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Enterprise in Houston.

• How many car rental locations does Enterprise have in Houston?

  Enterprise has 49 rental locations in Houston. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: George Bush Intcntl airport (IAH)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from George Bush Intcntl airport (IAH)?

  Yes