Find reviews that mention:
9.2
Pros:Quick dropoff. friendly dropoff. Good car with low mileage.Cons:Pickup personnel were a bit brusque. Pickup personnel could not tell me if my wife was also authorized to drive the car.Reviewed 5 Nov. 2020
review from![kayak]()
9.6
Pros:Drop off aas super easyCons:Just have a sign or something that says attendant is on break or something. We arrived at 9pm and it looked as though they were closed.Reviewed 5 Oct. 2020
review from![kayak]()
2.0
Pros:Nothing didn’t have the car I reserved and waited for over an hourCons:EverythingReviewed 4 Oct. 2020
review from![kayak]()
2.0
Pros:When I arrived in Houston, myself and a group of other people were told that there were absolutely no cars available. This information not only ruined my trip but I felt it was very unprofessional for National to relay this information through the shuttle bus driver rather than a manager. The next day when I called to see if a car was available, I was told that if there was one, my total was be 159. That was DOUBLE my original rental price for half the day. I am extremely dissatisfied with National and will NEVER book with them again.Cons:If I had gotten my damn car!Reviewed 28 Sep. 2020
review from![kayak]()
2.0
Pros:The staff/ Manager was absolutely rude and not helpful. She claimed the vehicle I reserved (full size SUV was not available upon my arrival at my reservation time. Asked if I wanted to wait or downsize my vehicle for what’s available. No wait time provided. Said it can be 5 min. It can be 45 min. Worst experience ever. Never again.Cons:Staffs attitude, customer service, pickup process and vehicle availability.Reviewed 19 Jul. 2020
review from![kayak]()