8.0
Cons:The car interior had a weird smell. I stopped by a gas station to pick up some are refreshers. After that the smell was not detectable.Reviewed 19 Apr. 2021
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8.8
Cons:PriceReviewed 10 Sep. 2020
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10.0
Pros:The car was brand new!! Smelled great!Reviewed 22 Jan. 2020
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8.0
Pros:Avis was great! The service I reserved thru was terrible---- didn't include all costs & was $100 more than I anticipatedCons:Include taxes with the overall pricesReviewed 13 Oct. 2019
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5.6
No assistancePros:It was relatively easy to rent the vehicleCons:Tires where worn. We got a flat and Avis did not replace the car. We had to Uber for the rest of our trip, including a expensive trip back to the airport.Reviewed 13 May 2018
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8.4
Cons:Pickup took too longReviewed 16 Aug. 2017
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6.0
Old carPros:I like that it was reliableCons:Car was worn and dirty and did smell like a smoker has used the car on many occasions. Expected a newer fleet from Avis.Reviewed 27 Feb. 2017
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10.0
easy breezyPros:quickReviewed 30 Jan. 2017
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7.2
Cons:Windows were filthy and had to clean them in order to see and not get glare from oncoming headlights and low setting sun. took forever to get the car when we got into town.Reviewed 3 Dec. 2016
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6.4
Reservation not clear that mileage would be chargePros:Van was nearly newCons:Hidden mileage chargeReviewed 4 May 2016
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2.8
Cons:Unexpected charge for driving less than 75 miles despite filling up tank and having receipt. Lines were long and staff were not content. Not unfriendly but definitely did not want to be there. Will not rent from them again.Reviewed 27 Apr. 2016
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3.2
Long line at the counter - car not ready - 45 minuCons:Since the car I book "was not available..." I had the option to pay an additional $20 per day +/- OR wait for a car to become available. That's customer focused... I'm a frequent business traveler and National has limited availability Hobby... That's why I went with AvisReviewed 20 Jan. 2016
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