Book Alamo car rentals in Houston

Cons: Additional driver charge. ( didn't do it)

Cons: I specifically called to see if my reservation was for the correct Houston airport. Since we thought we would be getting our rental car after midnight, I was told I had to pick up the car at the Houston Hobby airport, since it was the only office that would be open at that time. It was the complete opposite. I flew into IAH and that is where the office was open longer. I had to take an $81 taxi ride to the other airport, drive through downtown Houston at night and pay another $90 to have our car dropped off at the IAH airport. I will be filing a request for reimbursement for at least the taxi ride.

Cons: N/a

Cons: Na

Cons: Front desk gentleman told 2 lies: first, that gas was more expensive away from the airport so we should prepay for our gas (it was 40 cents cheaper outside the airport) and second, he asked "would you like limited or full liability?" Our answer was neither and he said okay. However, when my brother checked in 2 hours later, he was told he HAD to get insurance when he declined explaining his car insurance would cover his rental car. That is a lie that he has to purchase their insurance. Honesty is lacking in their check-in personnel.

Cons: Nothing

Cons: I couldn't change the car with a bigger one since we were 6. It was much more expensive

Cons: It was all good

Cons: The Jeep model was old, with no usb port. Steering was tough, and the car overall did not feel like it should still be in the rental pool.

Cons: The staff was invasive and questioning and, when I reacted with surprise, he became rude and sullen. I was seriously unimpressed. He put an additional fee on my credit card without telling me (it dropped off in 24 hours but it felt unnecessary). We ordered a 15 passenger van so that visiting family could sight-see without having to use two cars and it was ready but the inside was dirty in all of the places that you wouldn't normally look (food containers in the pockets, spilled food stains in the very back of the van). When I was called into work on the drop off date and requested an extra day, the charge was nearly $200. All in all, it cost $900 to rent a van for one week. Extremely unprofessional.

Cons: The attendant at the exit called me a little boy because I sit down low in the seat.

Cons: The drop-off was a slight headache.

Cons: They did not show me where everything was collated in the car, ex: the lights or how to adjust the seat back, I couldn't move it.

Cons: No cons, seriously.

Cons: Taking the shuttle off site, but that's understandable !

Cons: As with all companies; the various taxes are outrageous when you rent a car. The cost to have a car to travel with was more than our lodging.

Cons: Nothing

Cons: We booked through Kayak. We didn't get the vehicle we were expecting, but received a larger one. This would have been ok, except that with the larger vehicle came with a lower MPG, therefore increasing the cost of our vacation. Also, somehow the booking website had automatically included satellite radio. I have my own Sat Radio that I take with me, as well as my own GPS. Then when we were returning the vehicle (4 hours early) I was charged for fuel when I had paid for the gas option. I had to waste time at the desk getting that straightened out. Thank goodness I still had a copy of my original contract.

Cons: Reservation price was not accurate

Cons: A little too expensive to rent and drop-off at a different location

Cons: The costumer service

Cons: The wait to pick up car. Not enough staff to help customers. The car smelled of smoke.

Cons: Exterior of car was covered in water spots.

Cons: I liked everything

Cons: The over $14.00 difference in what i was told at check in, $42.00 and what showed up on my CC bill, $56.00

Cons: The setup of how we had to return the car at the San Antonio airport.

Cons: N/A

Cons: They transferred their customer service to National and I had to wait almost an hour to get a car rental

Cons: Well I didn't like that the cost did not include insurance

Cons: Didn't know that you could get a rental car that didn't have bluetooth in it.

Cons: I showed up to pick up the car that I had reserved and was unable to. Alamo refused to rent me a car because I was using a debit card and returning the car to a different location. Kayak knew I was returning it to a different location because I set the reservation up that way but no expectations were set. I would have never set the reservation up. I ended up having to go to a different company.

Cons: I needed to change my reservation from Thursday/Friday to Friday/Saturday. I called and was told it would cost more! I told him that didn't make sense, rental cars are normally more expensive on weekdays, which was my original booking, and less expensive on weekends. He didn't budge. I asked to speak to a supervisor, he transferred and I was on hold forever and I finally hung up and booked with Dollar with a cheaper rate! Shame on Alamo!!!

Cons: What's not to like?

Cons: No toll pass

Cons: Nothing to say

Cons: Everything went well.

Cons: There was no issue charging me right away for insurance online and the refused the same card when I went to go pick up the car. Made it very hard for me to give them my money, I went two rental companies away and paid twice as much gladly because Hertz had superior service.

Cons: Alamo did not honor the reservation. Final rental was less car for more money. The deal was good but not excellent like the reservation. Don't like to do business this way.

Cons: The timing for the oil change, monitored by the onboard computer, indicated the oil change interval expired during our rental period. It was a constant reminder and source of some concern. Additionally, there was a slow leak in one tire, that was there at vehicle pick up. Ultimately, it resulted in the need to spend a few hours in a tire shop for repairs. The charges were 100% covered. But, spending time in the waiting room of a garage was not part of our holiday plans.

Cons: I had a perfect experience. I wouldn't change a thing in Houston, Alamo!

Cons: Nothing

Cons: They dont tell about tolls in advance

Cons: vehicle pickup was an off airport site. Was given a car that seemed to have engine issues when I got to the highway. Had to turn around and go back to the pickup site to swap rental cars. The only other car they had was a car that reaked of smoke. I am not a smoker and get nauseous by the smell. I had no choice but to take that car. Was a very uncomfortable ride.

Cons: A little messy. Trash still inside the car.

Cons: Additional charges beyond what was advertised. Drop off was less than satisfactory and what is usually simple was complicated.

Cons: I do wish that GPS was included in rentals because the cost to include one was almost as much as the rental itself

Cons: -

Cons: I waited in line for a long time to get the car, and then when I checked in to leave the parking lot, the lady at that gate was very rude.

Cons: The sales agent's [as well as Alamo's website's] insistence that I purchase insurance for the vehicle was a bit irritating. Many credit-card holders, including myself, are automatically covered through their credit card company for rental car coverage and purchasing additional coverage from the rental car company can often negate the credit card company's coverage. For this reason I felt Alamo's insistence on further insurance to be, in a way, predatory. Past that, the sales agent was extremely helpful. Points to her. Additionally, the young man operating the rental car pick-up area ignored me for five minutes before indicating out of the corner of his mouth that I should take whatever car I want. Well, okay then!

Cons: Vehicle let in a lot of road noise, seats were manual adjust, and cruise control was not easy to maneuver.

Cons: None

Cons: Signs were not bold enough to know where to drop off once inside the garage

Cons: TThe car smelled bad there was catchup packets of the seat wasn't cleaning and drove like a

Cons: Reserved a car that does not have even we wait for 40 minutes

Cons: Horrible service no one want to work with a customer absolutely unhappy!!!!

Cons: The pick up location is not driver friendly. There is only offsite parking and you have to walk from a dirt parking lot.

Cons: No issues, everything was cruise control!!

Cons: not well organized - weren't sure which cars were available, and there were only a very few cars at all to choose from - actually only 1 or 2 ! price was beyond ridiculous - $800 for a 3 day rental (admittedly one way) seems absurd.

Cons: A bit costly

Cons: This Alamo rental makes it very difficult to pick up a vehicle. We had to call because there is no where to park. All the signs around the building says no parking, tow away zone. As I called to ask where do we park to come in and sign the papers work. I was told to find and pay for airport parking and then ride the bus shuttle over. Definitely inconvenient and more expensive than it has to be.